LG G7 phone is getting constant LG IMS keeps stopping message/
Best answer by SocialCatastrophe
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Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother’s v20. At least for now…
And it is completely absurd that LG/TMobile are telling people to factory reset.
This worked for now for me on my G6. I went to the Tmobile store and another guy had the same problem and the kids in the store were no help so thanks for this fix. I can tell by all the post on here something went on overnight to mess up LG phones today.
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Has anyone seen this as the problem with a rapidly decreasing battery life?
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Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother’s v20. At least for now…
And it is completely absurd that LG/TMobile are telling people to factory reset.
Tried, No joy,
t mobile is blaming LG……..Lg is not answering phones…..since lg is no longer making phones they could care less……...tmobile should be required to give us comparable phones to solve our issue. We bought these phones from them in good faith. Something lg has done has made them for the most part useless.
i even tried disabling the “draw over other apps” still pops up
I noticed there are older versions of this same thing occurring, including some with other carriers. One of which starts with "AT&T. " The text of the pop up message apparently used to start off "Unfortunately IMS has stopped working" or similar. So this is a known issue. Or related to one. The solution might be related also. Hint to T Mobile trouble shooters.
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I have a G7 and none of the suggested solutions work.
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Same here, it started this morning on my LG V30 (H932, running the latest system software, H93230d). I can’t make calls or send or receive texts. I get the “LG IMS keeps stopping” pop-up, maybe every 30 seconds to two minutes or so.
I’m seeing lots of other users posting about this in lots of places today. Every post/comment I’ve seen about this has been from someone using an LG device on a T-Mobile network (including MVNOs using TMo). There seems to be some issue on the provider side (T-Mobile/LG) that is causing this crippling issue for us. Probably thousands of us, at least.
T-Mobile, can you please acknowledge the issue, and confirm to us that you’re working on it? What do you know, and when can we expect a fix?
Posts:
- https://www.youtube.com/watch?v=SJc7AUbrIWI - This video was posted today. The YouTuber probably heard about the issue, and posted the old solutions to the error, which aren’t working for us today, as stated by many users in comments.
- https://www.reddit.com/r/AndroidQuestions/comments/uvbxyt/lg_ims_keeps_stopping_error_message/
- https://www.reddit.com/r/lgg7/comments/uvcjmz/lg_ims_keeps_stopping/
- https://www.reddit.com/r/MetroPCS/comments/uvdov3/lg_ims_keeps_stopping_widespread_issue/
- https://www.reddit.com/r/lgv40/comments/uvdn78/lg_ims_keeps_stopping/
- https://www.reddit.com/r/lgg6/comments/uvcqqr/unfortunately_lg_ims_has_stopped_anyone_else_its/
- [EDIT:] https://www.reddit.com/r/techsupport/comments/uvc0fh/lg_ims_stopping/
- [EDIT:] https://www.reddit.com/r/tmobile/comments/uves36/any_lg_users_wake_up_to_a_broken_phone_today_lg/
We have two V20’s and this error started this morning. Did a factory reset on one and it didn’t help. One phone can’t get 4G.
Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage
Force stop and clear data.
This has fixed the issue for my mother’s v20. At least for now…
And it is completely absurd that LG/TMobile are telling people to factory reset.
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Exceptionally poor service. Both of our phones are down for this ridiculous problem. I could get this level of service at verizon.
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Called tmobile customer service they told me to call LG. Called LG at 1-833-378-0003 and the LG rep did not have a solution. I tried factory reset and problem still happening. Who at tmobile or LG can fix this probelm ?? Poor service
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lg IMS keeps stopping
Same error, started this morning, with V20
I just left a T Mobile store with 4 people had the same error. They all said it started this morning.
Both my wife’s G5 and my G5 started doing today at the same time my Verizon G5 is not doing, T-Mobile push out an update?
My two LG V30’s started with LG IMS keeps stopping this morning also.
This started happening on my and my husband's LG V30s today.
Same problem. And my 4g is unavailable. I even did a hard reset of my phone. Same issues.
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