Blog & Updates

Get in the know

35 Discussions
217 Replies

35 Discussions

tmo_mike_cCommunity Manager

FEWER SCAM CALLS. PERIODBlog

Scam calls exploded in 2019 making it the #1 complaint to the FCC. T-Mobile is taking action with Scam Shield the free option giving you fewer spam calls. What is Scam Shield Imagine a world where robo and scam calls were stopped in their tracks before reaching your phone. That’s where Scam Shield comes in. Scam Shield is the most aggressive way we’re protecting our customer’s from robocalls, and best part is it’s free. Now that Sprint is part of T-Mobile, we’re continuing to improve our service and overall customer experience. We know how annoying these calls are so building a solid scam blocking system at the core of our network is the key behind Scam Shield. Taking back your number is easier than ever now! Check out some of the notable features below to see the benefits of this awesome new feature. Notable features FREE Scam ID and Scam Block for T-Mobile, Metro by T-Mobile and Sprint customers with industry-leading technology FREE PROXY for select plans FREE Number for sel

350726

1 year ago

HeavenMCommunity Manager

published in Blog & Updates

T-Mobile and MLBBlog

Did y’all know that T-Mobile has been partnering with MLB for 10 years?!?!?! Wow!We love this partnership because it means that our customers are able to stream MILLIONS of hours of MLB.TV for free. #WeWontStop! We are offering FREE MLB.TV again for the 2023 regular season.The MLB.TV regular season subscription is a must have for every baseball fan because it gives access to EVERY 2023 out-of-market regular season game LIVE or on demand and EVERY in-market regular season game on demand. It also includes an expanded library of premium content for subscribers including baseball documentaries, classic programming, and World Series films, in addition to news, highlights, and access to archived games.My dad loves baseball. Catching every game can be difficult because the season goes over the summer which is also when he gets more time to spend with his grandkids. If we have family time during a game, he can still enjoy his time with us and stream the game later, so he never misses a pitch.

468326

1 year ago

tmo_mike_cCommunity Manager

published in Blog & Updates

OnePlus 7T Pro 5G GIVEAWAYBlog

After rummaging around our Magenta Magic closet, we’ve found some shiny new OnePlus 7T Pro 5G McLaren’s to give away!***THIS GIVEAWAY IS CLOSED AS OF 9/14/2020***The GiveawayDuring these uncertain times while most of us are working from home, maybe you’ve found yourself doing some deep cleaning and purging of things you don’t need.We’ve been doing the same! Well you’re in luck because we were doing the same! And we stumbled upon some brand new McLaren phones that need new homesSo, how do get one? Easy!Read the rules below and reply to this blog! Join in now! This Giveaway will end on 09/14/20. RulesRegister or Log into the Community. Reply to this blog with an answer to either of following question:What was your least favorite room to clean during quarantine? What item did you find while cleaning during quarantine that you never thought you would see again?This giveaway will end on 09/14/20. Nine participants will be randomly selected and contacted via Private Message. Only valid respo

293725

3 years ago

HeavenMCommunity Manager

published in Blog & Updates

Phone Freedom

My favorite part of being in the Magenta Family has been seeing how T-Mobile shakes things up to get rid of antiquated practices and eliminate customer pain points. T-Mobile is up to some more great shenanigans. Today we announce the new Un-carrier Move: PHONE FREEDOMYou know how it feels like the new guy always gets the good stuff? New babies get all the attention. New coworkers get all the good feedback. New customers get the better promotions. Well T-Mobile is here to disrupt this norm by introducing the new Go5G plan. Go5G and Go5G Plus offer more hotspot data and the Go5G Plus plan gives new and existing customers the same great device deals. Gone are the days of missing out on a major deal because you have been with the company for months or years.The new plans are great, but we have more. Phone Freedom is also bringing enhancements to our switcher programs. Carrier Freedom lets us reimburse you for your remaining device balance with your old carrier when you switch to us, trade

678522

2 months ago

tmo_mike_cCommunity Manager

published in Blog & Updates

T-Mobile Baseball Kit GiveawayBlog

***THIS GIVEAWAY HAS ENDED AS OF 8/14/2020***Finally, baseball season is back in full swing! To bring in the new season, we’re giving away an awesome T-Mobile Baseball Kit for new-school fans and old-school baseball vets! Check out the details below.Giveaway DetailsAny die-hard baseball fans excited about the season starting? What if you just want some free cool swag? No problem! We’ve got you covered with the T-Mobile Baseball Kit giveaway backed with cool gifts that’ll really show your baseball spirit. For a chance to get your hands on this kit, just reply below and tell us any of the following:Who do you think will win the World Series?Reply this blog with any one of the above. 10 participants will be randomly selected and contacted via Private Message. I’ll reply to this blog with the folks who will receive the T-Mobile Baseball Kit. Don’t wait! Join in on this giveaway and post below. If you need more of an incentive, check out what’s included in the prize kit!Prize kit

231216

3 years ago

HeavenMCommunity Manager

published in Blog & Updates

Consumer vs Commercial messagingBlog

Texting has become such an important part of how we communicate nowadays. We can keep conversations going forever because we never have to "hang up" the phone. We can also share content easily by sending links or pictures. As time goes on, spam is starting to make its way into the texting world, and we can all feel the frustration when it affects us.Industry guidelines and T-Mobile policies are in place to try and block spam and unwanted messages from going through our network. Regular person-to-person (P2P) messages are sent through Spam filters to ensure that someone is not spending their days sending unwanted messages to any phone number they can get ahold of. Company messages sent to customers (A2P) should be sent through aggregators (companies that ensure that the messages being sent comply with the rules in place). Companies are not allowed to send out an excessive number of messages and they can only send messages if we opt-in to those messages first.As with anything else in lif

300913

1 year ago

tmo_mike_cCommunity Manager

published in Blog & Updates

Official T-Mobile Tuesdays Discussion Thread 2/8/2022

Don’t miss out on your weekly Tuesday gifts!The week of 2/8/22 includes the following gifts:$2 Dunkin’ Card FREE 1-night disc. With Redbox $45 off + free shipping on the first box. With Blue Apron.Take a peek at our current offers for more details. Post any questions, comments, and feedback here we’ll all chat about it!

193813

1 month ago

tmo_mike_cCommunity Manager

published in Blog & Updates

Community Monthly Recognition for November 2021Blog

Every month we’re giving a special shoutout to the top three most helpful Community Members. These folks rocked it out by helping others on the site. Cheers to you rockstars and all you do to help others in the Community! #1 @fireguy_6364 #2 @syaoran #3 @gramps28

91898

2 years ago

tmo_mike_cCommunity Manager

published in Blog & Updates

Official T-Mobile Tuesdays Discussion Thread 12/14/21Blog

Don’t miss out our your weekly Tuesday gifts!The week of 12/14/21 includes the following gifts:FREE Any Breakfast Sandwich. In Wendy’s app $4 movie ticket. From Atom FREE 1-month Marvel Unlimited subscriptionTake a peek at our current offers for more details. Post any questions, comments, and feedback here we’ll all chat about it!

17288

2 years ago

tmo_mike_cCommunity Manager

published in Blog & Updates

New Samsung Galaxy Z Fold2!Blog

T-Mobile is carrying the newly unveiled Samsung Galaxy Z Fold2. This highly anticipated device boasts 5G capability and a sleek new design. The flip design gives a new dimension to the the device experience.Unfolding the futureSamsung’s giving you a new way to use your phone with its unfolding technology. Flex mode gives you a unique viewing options like no other device. Watching media while the device is flexed allows you to enjoy videos and apps without the need for a case or kickstand. Using the Flex UI gives you the ability to control apps using one half of the screen, and and preview other apps on the other screen. Hands-free makes video recording and photos easier than ever with options to change the shot angle for even more epic photos and videos. Key features5G connectivity 7.6-inch Infinity Flex Display w/UTG open 6.2-inch Super AMOLED FHD+ Display closed 5 cameras (2 selfie cameras (open/closed) / 3 rear-facing) 4,500mAh battery Internal storage 256 GB ROM / 12 GB RAM Get Y

11746

3 years ago

tmo_mike_cCommunity Manager

published in Blog & Updates

CLOSED Official T-Mobile Tuesdays Discussion Thread 11/9/2021Blog

Don’t miss out out your weekly Tuesday gifts!The week of 11/09/21 includes the following gifts:$3 Slices-N-Stix FREE metal ornament $24 off flowers +FREE shipping - The BouqsTake a peek at our current offers for more details. Post any questions, comments, and feedback here we’ll all chat about it!

8076

2 years ago

tmo_mike_cCommunity Manager

published in Blog & Updates

T-Mobile’s 5G and its BenefitsBlog

You may be asking yourself, “Why T-Mobile’s 5G?” That’s an easy answer we’ll cover here so you know how T-Mobile’s 5G benefits you. SPOILER ALERT: You may not know everything you think you know about what you can do with 5G. How does it work? The biggest advantage of T-Mobile’s 5G is speed. It works by using High, Mid, and Low band frequencies that have different uses. High-band frequencies give you super-fast speeds in small areas. Mid-band gives you a balance of speeds and distance over a broad area. Low-band waves improve your coverage in buildings so you can stay connected, even indoors. T-Mobile’s nationwide 5G network covers over 90% of Americans allowing you to use it across the country. Capacity and range play a huge role in how you use your mobile device and T-Mobile continues to improve the coverage and enhance your experience. T-Mobile nationwide 5G gives you 2X the speeds you get with our LTE and we’re rolling out speeds as fast as Wi-Fi to millions of customers in hundred

16925

1 year ago

tmo_mike_cCommunity Manager

published in Blog & Updates

CLOSED Official T-Mobile Tuesdays Discussion Thread 1/25/2022

Don’t miss out or your weekly Tuesday gifts!The week of 01/25/22 includes the following gifts:FREE Whopper or Impossible Whopper. From Burger King. 20 free 4 X 6 prints + free shipping. From Snapfish $% off + free delivery. From Gopuff.Take a peek at our current offers for more details. Post any questions, comments, and feedback here we’ll all chat about it!

16865

2 years ago

tmo_mike_cCommunity Manager

published in Blog & Updates

Thanksgiving Is Coming!Blog

We’re hungry for Thanksgiving and we know you are too! Whatcha eatin’? Whatcha passing to the dog under the table? Post a reply with your favorite, or least favorite dish for Thanksgiving!

7055

1 year ago

HeavenMCommunity Manager

published in Blog & Updates

T-Mobile's Celestial Leap: Embracing the Future with SpaceXBlog

In an era where the sky is not the limit but the beginning, T-Mobile has once again proven its commitment to pioneering the future of connectivity. On January 3rd, the first set of satellites supporting the T-Mobile and Starlink partnership were launched into low-Earth orbit with SpaceX’s Falcon 9 rocket. This significant event marks a new chapter in our relentless pursuit of being the best in the world at connecting customers to their world. A New Dawn of ConnectivitySpaceX's Falcon 9 launch isn't just another satellite entering Earth's orbit; it's a beacon of innovation and partnership. These satellites are equipped with Direct to Cell technology that's set to work hand-in-hand with T-Mobile's network, expanding coverage and enhancing service like never before. Testing has already begun, and the service will start with texting. Voice and data will follow in the coming years.Right now, over half a million square miles of the United States are unreachable by normal towers because of t

6074

13 days ago

HeavenMCommunity Manager

published in Blog & Updates

ViX Premium

I don’t know about you, but I have completely gotten rid of regular cable service and switched over to streaming services almost exclusively. (I say almost because who doesn’t love going to a movie theater once in a while?) With all of the streaming services available, there is a way to watch just about anything nowadays. I love that T-Mobile partners with so many of the streaming companies and guess what! Another one is coming to our lineup!ViX Premium is a streaming service that offers over 10,000 hours of Spanish-speaking content including news, sports, and original series, along with so much more. I'm looking to learn Spanish and I want to sign up because I've been told that watching Spanish TV is a great first step to getting used to the language. PLUS starting August 11th T-Mobile is offering a ViX Premium ON US deal, so if I have the right plan why not get it for free and try it out?Limited-time offer; subject to change. Register for code and then redeem within 30 days. Qualifyi

21004

4 months ago

HeavenMCommunity Manager

published in Blog & Updates

Peace of Mind

Hi all,Y’all know me as the Community Manager for this site and an employee of T-Mobile. I am also a mom, so I wanted to talk about something that has given me peace of mind when it comes to parenting with technology.Before I had my son, I always told people that my kids were not getting phones or tablets until they were older and needed it for school or something. When my son was born, he had the chance to play on his cousin’s tablets and before he was a year old, he could navigate the tablet and get to the videos and games he wanted. I knew that I needed to get him a tablet, but I was so worried about him clicking on something that he shouldn’t or buying a bunch of stuff in the app store.Samsung Kids Mode has been the biggest benefit on my son’s tablet! The Kids Mode setting is like a playpen. He only has access to the applications that I allow. If any of those apps have ads, he can tap on the ad, but it’s blocked so it doesn’t go anywhere or do anything. You have to use a code to ge

16393

1 year ago

HeavenMCommunity Manager

published in Blog & Updates

Lazy-Hazy-Crazy Days of Summer

Wowza! This summer seemed to fly by. I personally love summertime because of the warmth and sense of adventure that comes with school being out. My family tries to maximize the summertime by finding fun things to do at home or seeking excitement out and about.With the amazing adventures you were having you may have missed the new phones that were launched over the last few months. I don’t want anyone to miss out on this good news so here is a recap of the phones that are new this summer.Google launched two phones: the Pixel 7a and the Pixel fold. The Pixel 7a has a 6.1" OLED 90Hz smooth display, 3 cameras, and 128 GB of storage. In our Pixel 7a 5G unboxing video, Des shows off some pictures that he took using this phone. If you haven’t already, check out the Pixel 7a Unboxing video. All I can say is “Stunning!”The Pixel Fold is Google’s first folding phone. The outside display is 5.8 inches and the unfolded display is 7.6 inches. It’s like having a phone and mini tablet all at once. Th

15353

6 months ago

tmo_mike_cCommunity Manager

published in Blog & Updates

CLOSED Official T-Mobile Tuesdays Discussion Thread 1/11/2022

Don’t miss out our your weekly Tuesday gifts!The week of 1/11/21 includes the following gifts:$4 movie ticket FREE 8x11 photo book Local pizza dealsTake a peek at our current offers for more details. Post any questions, comments, and feedback here we’ll all chat about it!

9362

2 years ago

tmo_mike_cCommunity Manager

published in Blog & Updates

CLOSED Official T-Mobile Tuesdays Discussion Thread 11/23

Don’t miss out on your weekly Tuesday gifts!The week of 11/23/21 includes the following gifts:$3 Dunkin' Card FREE 1-night disc rental 50% off + FREE standard shipping for Mrs. FieldsTake a peek at our current offers for more details. Post any questions, comments, and feedback here we’ll all chat about it!

7212

2 years ago

HeavenMCommunity Manager

published in Blog & Updates

T-Mobile's Community UpdatesBlog

Hello everyone!It’s time to share some exciting updates that are happening with our amazing T-Mobile Community.Congratulations are in order for @tmo_mike_c because he has transitioned to a new role within T-Mobile! Big things are in his future, and we all know that he is going to do great!My name is Heaven, and I will be taking over as Community Manager! I am so excited to be supporting this space. I look forward to using my experience with T-Mobile to help and guide all of you and take the opportunity to learn even more.A little about me: I have been with T-Mobile for 8 years focusing on customers. My favorite part of working with T-Mobile has been getting to network with different teams to find resolutions for customers and I hope to use my network to benefit this Community and its peer-to-peer focus.I am married and have two handsome boys, 3 years old and 5 months old. In my free time I like to crochet, hang out with family, and binge watch Netflix.

30952

1 year ago

tmo_mike_cCommunity Manager

published in Blog & Updates

CLOSED Official T-Mobile Tuesday Discussion Thread 11/02/2021Blog

Don’t miss out on your weekly T-Mobile Tuesday gifts!The week of 11/02/21 includes the following gifts:FREE Spicy Chicken Sandwich w/ purchase of any size fry. From Wendy's Magenta Dye + 50% off game. From Guild Wars 2 40% off + Free shipping. From ReebokTake a peek at our current offers for more details. Post any questions, comments, and feedback here we’ll all chat about it!

8092

2 years ago

tmo_mike_cCommunity Manager

published in Blog & Updates

National Dog Day!Blog

We all love our dogs. They’re cute, cuddly, and part of the family. Let’s celebrate our furry friends and show them how much we love them! Fur BabiesToday let’s celebrate our fur babies and all the great things we love about them. Laughing with our labs and becoming besties with our bulldogs. Our cuddly pooches come on long walks with us and make us smile when we need it.Sure they make a mess every once in a while. That frustration goes out the door after you see that adorable tail wagging and that super cute smile on your pups face.Have a photo of your four-legged best friend? Share it! And tell us a funny story about your furry friends!

6432

3 years ago

HeavenMCommunity Manager

published in Blog & Updates

OnePlus Nord N300 5GBlog

The OnePlus Nord N300 5G has been on the shelves for a couple weeks now. It has a thinner design than previous generations, a reasonable price tag, and totes some pretty cool features.As a mom, there are a few things that make all the difference when it comes to the devices I use regularly. Battery and camera are at the top of that list. The OnePlus Nord N300 5G has a 5000mAh battery and can get up to a day’s worth of power in about 30 minutes with the included charger. Less time sitting on the charger and more time in your hand taking pictures, looking up fun activities, or watching videos with your tiny humans. What’s not to love? A 48MP camera is pretty impressive and it has blur reduction of videos. I am definitely not the best at taking pictures and videos but features like that can make it way easier to capture those important moments with better quality. I appreciate devices that still have the SD card slot and the Nord N300 5G can support up to 1 TB SD card so you never have t

7042

10 months ago

tmo_ianCommunity Manager

published in Blog & Updates

Welcome to the new T-Mobile

T-Mobile and Sprint are coming together to build the best wireless company around. We’ve been on this journey because we believe it will be better for wireless customers. Through the years, we’ve taken major strides to answering the needs of our customers and we won’t stop.What does that mean for current Sprint and T-Mobile customers?There’s nothing Sprint or T-Mobile customers need to do today. Customers can manage their accounts just like before. And, as the new T-Mobile we are committed to dramatically improving your network over the next three years and keeping your rate plan the same or better.What does that mean for the T-Mobile and Sprint communities today?For a short period of time, the T-Mobile Community and Sprint Community will continue to operate independently, and it will be business as usual for both. If anything, you might notice a few cosmetic changes, but all functionality and your trusted moderators and pillars aren't going anywhere.Where can I find information about

5641

3 years ago

Page 1 / 2

Blog & Updates

FEWER SCAM CALLS. PERIODBlog

T-Mobile and MLBBlog

OnePlus 7T Pro 5G GIVEAWAYBlog

T-Mobile Baseball Kit GiveawayBlog

Consumer vs Commercial messagingBlog

Community Monthly Recognition for November 2021Blog

Official T-Mobile Tuesdays Discussion Thread 12/14/21Blog

New Samsung Galaxy Z Fold2!Blog

***CLOSED*** Official T-Mobile Tuesdays Discussion Thread 11/9/2021Blog

T-Mobile’s 5G and its BenefitsBlog

Thanksgiving Is Coming!Blog

T-Mobile's Celestial Leap: Embracing the Future with SpaceXBlog

T-Mobile's Community UpdatesBlog

***CLOSED*** Official T-Mobile Tuesday Discussion Thread 11/02/2021Blog

National Dog Day!Blog

OnePlus Nord N300 5GBlog

New badge winners

Sign up

Social Login

Login to the community

Social Login

Scanning file for viruses.

This file cannot be downloaded

CLOSED Official T-Mobile Tuesdays Discussion Thread 11/9/2021Blog

CLOSED Official T-Mobile Tuesday Discussion Thread 11/02/2021Blog