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2.4 ghz not showing

  • 5 September 2023
  • 3 replies
  • 97 views
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I've had Tmobile Internet for about 7 months now. I did not have this problem until yesterday. I moved my router to a new location to see if I could connect to devices in the basement - didn't work, so I moved the router back to its original spot. 

However, once I made the move my 2.4 network is no longer showing as an option to connect. Not on my android or any device. I have a 5 and 2.4 set up with different SSID Names. I need to have my phone connect to the 2.4 so I can reinstall my Wyze Cams that came disconnected after moving my router.

I've seemingly tried everything - restarting phone, restarting router, resetting networks, power on, power off, even called Tmobile and was told they have to call me back Friday!! 

Any help would be appreciated 

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Best answer by sss444 5 September 2023, 12:57

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Have you tried using a “WiFi Analyzer” to see if the router is actually broadcasting a 2.4 Ghz signal? Maybe that will give you a clue.  But it may be that the 2.4 Ghz radio in your router has gone south.

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  1. Check router settings to ensure both 2.4 GHz and 5 GHz networks are active.
  2. Ensure the 2.4 GHz network SSID is visible (not hidden).
  3. Confirm your device supports the 2.4 GHz network.
  4. Try forgetting and reconnecting to the 2.4 GHz network on your devices.
  5. If all else fails, contact your internet service provider for assistance.
S
Badge
  1. Check router settings to ensure both 2.4 GHz and 5 GHz networks are active.
  2. Ensure the 2.4 GHz network SSID is visible (not hidden).
  3. Confirm your device supports the 2.4 GHz network.
  4. Try forgetting and reconnecting to the 2.4 GHz network on your devices.
  5. If all else fails, contact your internet service provider for assistance.
  6. https://www.creativesolutionservices.com/web-development.php

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