Home Internet Gaming Problem

Last night I did not experience any issues gaming at all. Apex legends, Oculus pop one, MWW2 no issues. The night before several issues staying in a game. I am hoping a miracle happened and it was patched or it was a one time issue. Is the problem fixed for all of you also? 

Last night I did not experience any issues gaming at all. Apex legends, Oculus pop one, MWW2 no issues. The night before several issues staying in a game. I am hoping a miracle happened and it was patched or it was a one time issue. Is the problem fixed for all of you also? 

The connection quality is always good（not very good or excellent）anywhere in my house. Whether I use Ethernet or WIFI，the download speed is always 10- 30 and changes frequently. Sometimes it is even less than ten. My ping is high and unstable when I play Valorant. I would like to switch to other internet provider.

I had one day last weekend where I was able to play a few hours solid of CSGO, but my brother was having issues later on at night. He's on an entirely separate line as well so who knows if it's actually fixed.

Been saying it for a while, they should just roll back whatever they did. 

We are having the exact same problem as all of you. Can't stay connected to any mutliplayer game for more than a few minutes. Began around the first weeks of December 2022 for us. Complained to local store in January, sent us to customer service, and the girl I got just straight up told me that she didn't think TMobile was going to be a good option for gaming from now on. I was in shock. We've been with them since they rolled out home internet, and have all our cell phones through TMobile. It was like "see ya. You were in while it was new (read: good)." I'm glad some of you got a tech rep who has provided a little hope, but I'm wondering if they aren't leading you on due to some deliberate blocking we noticed.

We identified the issue as being the high latency spikes that weren't present previously as the culprit by using a variety of tools. Everything else works, so we bought ExpressVPN hoping it would smooth out the ping. We tried the DNS for the console ExpressVPN gave us but it didn't help. Then we set up a hotspot on a laptop (had to use a third-party app, Dynu I think, in order to register it on Express). Once it was set up, I connected the console, and it was immediately SHUT DOWN BY VPN BLOCKERS. This was proved bc on the laptop we could get any website EXCEPT ones even remotely connected to VPN services. Surf Shark, Nord, even Fubo (!) were all blocked. TMobile is aggressively stopping consoles from accessing VPNs from what we experienced. We felt like we were just given a pink finger.

We’ve had TMHI for a few months now and since then, my daughter hasn’t been able to join any Minecraft worlds she’s invited to or any Xbox parties due to strict NATs on her Xbox One, husbands PS4 and my Nintendo Switch. Tried connecting a router and got the DoubleNAT issue. So I’m really shocked a lot of you here have been able to play until whatever the new update did recently. Did you guys have a strict NAT and it worked anyway?

I believe it's the modems not transmitting the correct traffic. The only issues I've had besides this for the 8 months I've had the service, is a slight hiccup in connection every once in a while. Just everything will disconnect for a second; discord, steam, YouTube, etc, and then it all comes back immediately.

Since the December update or whatever, this has been a different type of connectivity issue, and much more frequent. It's basically impossible to use the service for multiplayer games now, which isn't what I signed up for. I got no notice or anything that they were changing anything. If they're really going the route of "it's not for gaming", then they should have said that when I initially signed up, or notified me in an email that changes were happening.

It's safe to assume that most people with an internet connection are also using it for online gaming, so it's insane to me that they're just letting this issue go on like this for months. 

I'm rarely home so I can't check every day, but I would have cancelled it already if it was a daily fight to connect to anything. 

Gonna give it another month and see if they fix the problem before switching to a local internet service. Slower speeds but at least I'll be able to actually use the service I'm paying for, because this is beyond frustrating.

Got off the phone with another T-Mobile tech and they more or less said, gamers are screwed and you’re better off going with another ISP.  They are aware of all the issues with their service and multi-player gaming. X-Box I guess is the worst.  Issues of Latency over cellular networks are compounded with their Dynamic IP architecture baked into their modems. Their approach is to  work with service providers like Microsoft and other big companies (he mentioned Hulu) to better accommodate their structure rather than the other way around. Good luck with that! Sounds like rearchitecting to accommodate Static IP is a major lift. He didn’t mention anything about reverting to a previous state when it was working, but I get the feeling there is no going back. I think they’ll need to see a mass exodus of gamers and see the lost revenue before prioritizing/investing in a fix. It a shame.

I found that UDP is not supported for video games. I had to switch providers. Whats the purpose for internet if it cannot be used for video games as well.

Sooooo….our multi-player gaming issues seems to have magically resolved. Are others still having problems?

Valleyr I agree. I  noticed randomly a couple days ago we just didnt have any problems any more either, no notice of service work or tower upgrades or anything we just didnt have lag on any of our devices anymore. Heres to hoping everyones problems are resolved!

What were your issues? Mine is UDP stopping crashing my game.