Replies posted by kulardenu

5 Replies

J
JennyfrmthapFirst activity
asked in Accounts & Services

Paramount plus on us promotion code

The TMO various solutions they tell you are what makes it worse... One of the worst CS experiences I ever had!  They can’t fix it and giver you advise that will surely get you charged by Paramount!  Complete disaster!

11
gramps28
Pillar
1 year ago
A
AprilGreen7First activity
asked in Accounts & Services

Cannot get paramount plus promotion code

finally, after all the ways exhausted, the cs rep issued me a credit in-lieu of paramount+ subscription. that was nice. Said they would do that and abruptly cut me off.  Called next day to ask what happened then they claimed they could not do it!  Have been hours on phone back n forth with CS from both companies and been nothing but a runaround.  They can’t fix this they are not going to be able to fix future issues when you get different stories from TMO on how to get it to work.  Paramount CS guy told me 40% of his calls are this fiasco!Planned on cancelling Spectrum over this thinking I’m going to cancel T-Mobile Home Internet Service!!!

19
J
2 years ago
B
Bad Faith MarketingFirst activity
asked in Accounts & Services

Paramount Plus promotion fiasco

Have the same problems as you been hours on phone back n forth with CS from both companies and been nothing but a runaround.  They can’t fix this they are not going to be able to fix future issues when you get different stories from TMO on how to get it to work.  Paramount CS guy told me 40% of his calls are this fiasco!Planned on cancelling Spectrum over this thinking I’m going to cancel T-Mobile Home Internet Service!!!

11
B
11 months ago
A
AprilGreen7First activity
asked in Accounts & Services

Cannot get paramount plus promotion code

I have been back n forth with both companies for weeks with nothing they say working.  I am down to needing a new code and supposedly that will work.  Been online for hours and still no help!  I’m about done with this and going back to my old provider!

19
J
2 years ago
N
nbiFirst activity
asked in Troubleshooting

5G Home Internet: IPV6 with Asus RT-AC68U

Anyone figure out IPV6 on this Asus RT-AC68U router yet?  I can set to native (no ipv6 connections get through). but if I try to use pass through I lose all internet connections.  I have this cat cabled to TMO and all my devices connected to the Asus wifi seem to work until I try pass through.  Pretty Frustrating!  Note:  My TMO gateway is the new  Arcaydyn. 

8
G
1 year ago
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