Havok970 - I agree. After the steps I described above, I gave up. Both my wife’s and my new phones (one Samsung, one Motorola) had the same problems I described above, similar to yours, and nothing resolved them. I disabled RCS on both, and now our text messages *usually* - but not reliably - go through. Even with everything else working (good phone/data signal, good WiFi, etc.) messages sometimes hang interminably, sometimes in the middle of a conversation - a series of messages go through with no trouble and then they just stop sending. Often one seems to send but really doesn’t, but a follow-up comment goes through, so the people at the other end are wondering what in the world I’m referring to, and I can’t explain. “Resend” doesn’t work. Copying to a new message and trying again doesn’t work. If it’s at all important, I have to call. (I try to explain the glitch by email, but too many people rarely check their email.) The messages eventually send, for the most part, but a
Correcting an editing error in the last paragraph above: And I can send messages properly, with RCS as default and “Automatically resend as text . . . if a message can’t send” turned on - *only* using the eSIM.
tidbits -Thanks for the details. I tried it, and . . .First I had to learn about eSIMs. This is my first phone with one, and I had been wondering why each of my communications apps was showing options for SIM 1 and eSIM 1. After researching it, I realized the store had not transferred the (very recently updated) SIM card from my old phone, yet some apps on the new one (or at least their Settings screens) were acting as if one were there. I went ahead and transferred the card, then went into the SIM Management and turned off the eSIM. I then followed your directions above. I found that the default Samsung Messages app would not show me an option to turn on RCS, so I went back to the Google one, and it does. But when I “Turn on RCS chats,” the Status was shown as “Setting up...” “Trying to verify your phone number,” ans it just hung there interminably. . . .That is, *until I reactivated the eSIM and set it as Primary.* Now RCS shows Status: Connected. And I can send messages pro
tidbits: Will try. My previous “Thanks, but” reply was to Syaoran’s comment.
I found it! It's well hidden. On the “Notification categories” screen, all that appears is a list of several categories with an on-off switch for each, but if you *long press* the name of the category, more options appear, including the notification sound.
Do you have a 5G phone and are you getting 5G service? My wife had this problem for quite a while. We went to the T-mobile store and they replaced the SIM card and (like you) at first it seemed to help, but not for long. As I understand from the person there, there are fewer and fewer towers handling 4G and 3G calls, so connecting with a non-5G phone is becoming problematic. Fortunately there was a free upgrade available on her plan to a 5G model, and it looks like that may have taken care of it.
Thanks, but (a) I just got the phone from the T-mobile store a few days ago, and (b) everything is current and automatically updated. However, I just discovered that the default messaging app was set to the Google version, not the Samsung (they are both just called Messages). So now I will have to experiment with the Samsung version.
Maybe we need to go back to the store and have them troubleshoot.
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