Acceptable levels to me is when internet speed no longer becomes an issue, meaning I don’t notice it slowing me down. Basically when speed is no longer intrusive and the issue recedes into the background.
I guess my main concern has to do with hacking. I hear of T-Mobile gateways being hacked. I imagine putting the Apple TV after the gateway might offer some protection to the home WiFi (mesh router) being hacked because it’s not immediately after the gateway, plus Apple devices are known to be typically robust and a bit harder to hack into? Thoughts?
Hmm..Arcadyan isn’t Chinese, or at least not a mainland China company. It’s a known Taiwanese company: https://www.arcadyan.com/en-us/about-us/arcadyan/philosophy/
I wouldn’t. Just make the exchange and move forward. Interesting.Since our access to the internet is back to acceptable levels, my spouse suggested that we wait to see if there is a prolonged issue before trying a new gateway modem. I guess I might lean that way...
I wonder if when I exchange it that I could actually hold on to the original unit for a short period of time just so that if the Sagecom doesn’t work out well for my purposes that I can easily swap it out and return the Sagecom. Hmm…..
@copz1998 , further update.Given your explanation of what RSRP is, I went around to unplug my gateway and moved it around the home testing various spots, even moving it to the 2nd story to a window closest to the cell tower that I think is being used.Conclusion: the numbers change a little bit, but not drastically to make a change.But I did notice a difference in terms of which WiFi network I connect to, which is very odd! Let me explain:I have a LinkSys mesh router that is hooked up to the T-Mobile gateway via ethernet. The mesh router broadcasts in both 5Ghz and 2.4Ghz. Then of course, there’s the gateway’s own Wifi network which I cannot turn off and I have it broadcasting only in 2.4Ghz. Essentially, there are 2 Wifi networks both of which are going through the T-Mobile gateway.I notice that the T-Mobile Wifi gets better upload (e.g.,4.97 Mbps ) than the LinkSys Wifi (e.g., 2.09 Mbps). What gives? Is it possible that the ethernet cable (from LinkSys to T-Mobile gateway) is causing
@copz1998 , I have the T-Mobile Arcadyane gateway. How easy is it to add an external anntenae and which model of external anntenae?I’ll play around with restarting my gateway soon. Thanks for all your help! Quick update: Without restarting, I just checked my metrics again and it’s on n41. Upload is 167 Mbps, download is still a paltry 1.45 Mbps.
@copz1998 , in the past, I have been able to connect to the faster band (n41). I don’t know if they’re having cell tower issues therefore this time when I checked it’s connected to the n71 band. Regarding the RSRP, that has been “poor” since inception. I have used the placement assistant and while the location I have the gateway positioned may not be the best, it’s been the position that it has been in all along.Yesterday, when I positioned the gateway at the “best” position, it was still receiving a signal of “weak” (indicated by the gateway, and it’s 2 signal bars only). That’s unusual because in the past, that spot would receive signal of “good”. I am pretty sure there’s an issue somewhere that’s outside of my home and devices, unrelated to the position of where my gateway is.But, this doesn’t mean, of course, that the gateway doesn’t have to be re-positioned as it is possible something has physically changed at the cell tower.That said, why would the download speed at this point be
@copz1998 here are my cell metrics for 5G:RSRQ: -10RSRP: -97SINR: -2BAND: n71 I can tell you that in the past 3 or so months when I did have reliable and great speeds, the RSRP always reported its status as “Poor” which it still is today. The RSRQ status has always been reported as “Excellent”, which it still is today. As such, I couldn’t exactly chalk up to these as being the issue.Anyhow, any insights? I can’t figure out how to tell which cell tower my 5G is connected to.
@copz1998 , how do I look up the tower # for the tower that my 5G connection is connected to?Under Advanced Metrics, I see there are two tabs: one for LTE and one for 5G. Under LTE, there is the CGI (Cell Global Identity) which shows a number. Under 5G tab, I do not see any field that is for cell tower identifier. I see only the following fields:RSRQRSRPSINRBAND I imagine that what the app identifies for my LTE connection is not the same tower as that for the 5G?
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