I am so tired of only seeing deals for new customers or only those that add a line. We have been t-mobile customers for 15 years and have all the lines we need. Why shouldn't we be able to just walk in and take advantage of advertised deals instead of spending tons of time on the phone trying to get elevated to a special department?
Two questions in one:1) Why do I have to prove that I am over 55 when that data is already in the T-Mobile system? 2) If I do have to do so, can I just verify that I am over 55 online so that I can compare plans myself? I am not ready to switch today.
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