Streaming on Us
A space to discuss the streaming services we offer through integrated billing: Netflix, Apple, Paramount+, and more.
- 24 Discussions
- 47 Replies
Amazon Firestick is Choppy. Not streaming smoothly
Perhaps I originally posted this in the wrong group. so, I’m posting once more in here in the Streaming discussion.All my devices work well with the T-Mobile home Internet.However, my Amazon Firestick, running Amazon Prime Video, is choppy. Audio and video do not sync up. Streaming starts and stops. Other services appear to work well through the Firestick (Netflix, YouTube, etc.). Although, there is sometimes a delay in moving through menus Streaming Amazon Prime Video on my laptop is not a problem at all. Streaming on tablets is not a problem at all. Amazon Prime Video only seems to have a problem when streaming through my Amazon Firestick.
Youtube TV Promotion Page
Looks like Youtube tv promotion page at all these links are broken. Can someone confirm that Youtube TV promotion for tmobile customers is no longer active ? T-Mobile PromotionsORYouTube TV & Philo TV | T-Mobile SupportORGet Our Best Live TV & Streaming Service Deals (2023) | T-Mobile
can't get Paramount +
WHen i got Tmobil i5g internet, i was told that it came with a free year of paramount +. I looked up how to sign up for it, it says to go to “manage Add-ons.” But when i go to manage add-ons, it sayd there’s no add-ons available. I tried calling customer service, after speaking with someone, i was put on hold, then hung up on
YouTube TV promotion
I signed my neighbor up for T-Mobile Home Internet yesterday, and we were told, and I saw on their website, that new customers get $10 a month off YouTube TV for a year.Got the email with promotions, and YouTube TV is not there! Anyone else experience this? Anyone know what’s up?
Paramount+ and Prepaid master card
I was given the codes for the paramount plus and prepaid mastercard, but every time i try to redeem on my wifi line it does not show up or allow me to. We have the wifi and phones under 2 different plans and it only shows the phone lines when I try to enter the promo codes so it does not work. I am SO frustrated with this I feel like i was completely scammed!!!!!!!
T-Mobile one time fee
On February I have moved to another location to where I had movers to help me move my stuff to a new location. During the move I've always make sure that all my electronics are the first to come out. I had the 4G wireless router by T-Mobile pack in its own box and it also had ethernet chords still attached to it. During the move wish I had help because I am disabled and I tried my best to make sure that everything less secure and ready for the the movers so they will be able to just get the boxes and loaded on the truck. As I get to my new place they start to unpack what's is my electronics my TV my PlayStation the wireless router get it set up but I noticed that the Wireless router was missing. I looked everywhere for it open every box but I couldn't find it. So I remembered the movers were asking me about the wireless router and I told them that it was just like having your cell phone with the internet and you don't need to do nothing but turn it on. So but I couldn't find it the fir
Hulu App on Apple TV with iCloud Private Relay
I recently starting trialing T-Mobile Internet.Thought I would describe one issue I encountered in case it might help someone else.When attempting to use the Hulu app on Apple TV 4K with most recent tvOS, the Hulu app asked if I wanted to change my Home location. I clicked Yes, however the change never made any difference (I’m not sure it actually changed anything). Contacted Hulu. Initially they were prettylost as to resolving the issue. Called back the next day. This time I spoke with someone who had the appropriate skills. First I needed to turn off Private Relay. This allowed the Hulu folks toacquire the correct IP address for the Apple TV. They then sent a Home Location change to the app.(I suspect I might have been able to do this myself if I’d turned off Private Relay). That change allowedme to login to Hulu. Live TV worked fine. I then turned Private Relay back on. Restarted the Apple TV and Hulu app. Everything is working fine. fwiw, the Hulu rep who ended up helping me said t
Location Service on network gateway
All of my computers and devices connected to the gateway think or report their location is in Minneapolis Minnesota. I live in Illinois. I cant access the illinois lottery web sit to purchase tickets. All commercials on IHEART Radio, Paramount and AppleTV have local Minneapolis MN businesses. This also occurs on my phone unless I’m connected to a non TMOBILE network.Other than the above I like the service and would like to continue, Any Ideas?
I have a different problem with Paramount. We have our free subscription and are watching a series. However, when it plays a commercial and the commercial is done, it hangs,... Just keeps spinning. The only way we have been able to get by it is to back all the way out and resume. However, this doesn’t work consistently. Also, the problem doesn’t occur with every commercial. It is random but has gotten so frequent it makes watching almost impossible.
What is the cost of the Philo promotion?
Philo costs $25 per month. I signed up for Philo through the T-Mobile discount offering $10 off per month for 12 months of the service, but I am being billed $16.98 per month. I’m not a math wizard, but that seems more like 8 bucks off, not 10. Am I missing something?
Does anne else have problems with there home internet saying that it has excellent signal but it has no signal or weak signal and it always buffering when I'm watching a movie on Paramount or it says that I have no internet connection but showing excellent signal .I switched from spectrum because of there bull shit ways with my bill and crappy CS but I didn't want to go from that to this. I've done everything that they suggested on moving in to a different spot but still not getting the same service I had if I knew this I would have gone to a different company all together but since I've been with TMobile for 18 years I thought that it was the right choice but now I'm not sure
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