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MLB.TV Help Guide

tmo_mike_c
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Userlevel 6
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MLB.TV is back for 2021 and we wanna make sure folks can use it. We’ve created a help guide for those needing help with redeeming the offer.

Possible Errors

Please enter valid (phone number, email, etc.)

Double check the entry to make sure it’s the one you set up originally. Check for spelling and other missing info.

Code previously redeemed

It’s likely you’ve already redeemed the offer.  Head to the MLB.TV sign-in page.  If you’re still unable to redeem the offer, Contact Us and our Tech Care team can escalate this issue.

Safari cannot open the page because the address is invalid

iOS devices need to download the MLB.TV app on their device through the App Store while redeeming the offer.

Other Issues

Follow these steps to resolve other issues with MLB.TV

  1. Uninstall/Reinstall the MLB.TV app.
  2. Make sure you have a connection to the internet via data connection or Wi-Fi

Use the options on our Contact Us page for further help

 

Comment below with questions, suggestions, and other issues not listed on this article.

35 replies

T
Userlevel 6
Badge +9

Well crap, after reading all of these, I realize I may be SOL...

I need baseball, please help!

 

About the only thing you can do now, is to purchase a MLB subscription from someone who had already redeemed the code and set up an MLB account.  You can change the email address and password once the MLB account is transferred to you.  They usually sell for $5 and up on Slickdeals and Reddit.

 

A

Well crap, after reading all of these, I realize I may be SOL...

I need baseball, please help!

 

About the only thing you can do now, is to purchase a MLB subscription from someone who had already redeemed the code and set up an MLB account.  You can change the email address and password once the MLB account is transferred to you.  They usually sell for $5 and up on Slickdeals and Reddit.

 

Wow! Thank you! I never know these tricks...

A

Wow! Thanks for the underground tricks:)

I

Well crap, after reading all of these, I realize I may be SOL...

 

I hit “Redeem” on the first day possible through T-Mobile Tuesdays, but it looks like I never got to Step 2 (either because it didn’t appear or because I didn’t notice the link). Now, my offer shows as “Redeemed,” but when I sign in to MLB account it shows as a free account (without a subscription). I have been on the phone with both T-Mobile and MLB customer service, and no one is able to help:(

 

I need baseball, please help!

Same here let us know if the help you

 

D

Can I login on my Roku MLB app with my TMobile MLB free Subscription? If yes, how can I do it? Thanks in advance.

C
Userlevel 4
Badge +3

MLB.TV when logged in on the Chrome browser has subscription info:

Current subscriptions

View what MLB products you are currently subscribed to

MLB.TV T-Mobile 2023

You are currently subscribed to MLB.TV through the 2023 T-Mobile Tuesday Promotion.

 

The MLB.TV App on my iPhone and Apple TV updated automatically to the current version.

On Chromecast with Google TV, I ended up deleting the App and reinstalling.  Without the current version of the App the T-Mobile subscription was not recognized and only allowed viewing the free game of the day.

So make sure you have the latest version of the MLB.TV App installed on your device, and then log in using your T-Mobile credentials.  Older versions of the App do not seem to recognize the 2023 T-Mobile subscription.

 

D

Thanks for the answer, I gonna try that 😁👍🏽

D

MLB.TV when logged in on the Chrome browser has subscription info:

Current subscriptions

View what MLB products you are currently subscribed to

MLB.TV T-Mobile 2023

You are currently subscribed to MLB.TV through the 2023 T-Mobile Tuesday Promotion.

 

The MLB.TV App on my iPhone and Apple TV updated automatically to the current version.

On Chromecast with Google TV, I ended up deleting the App and reinstalling.  Without the current version of the App the T-Mobile subscription was not recognized and only allowed viewing the free game of the day.

So make sure you have the latest version of the MLB.TV App installed on your device, and then log in using your T-Mobile credentials.  Older versions of the App do not seem to recognize the 2023 T-Mobile subscription.

 

Now I logged out from my TMobile subscription and can’t login again. Why is this subscription si complicated? When I redeemed I don’t remember setting an email or account, I just clicked the link and he directed me automatically 😭

C
Userlevel 4
Badge +3

Your userID and password for MLB.TV are your T-Mobile account userID (email address) and password.

D

Your userID and password for MLB.TV are your T-Mobile account userID (email address) and password.

I logged in again, thanks for the help 😁🙏🏾

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