Galaxy Watch LTE duplicate messages

When I was on Verizon, I had this issue and there was a setting within the Samsung gear app. But I can't find it anymore. But I can't imagine that it matters what carrier you have since it is a Samsung profit and app. Has anyone tried contacting Samsung?

They lied. This was working a long time ago with these settings. It drains the battery.

I bought mine in Feb 2018 and I replaced it twice. Took 3 months to get it

homework right and that was all Digits problems. Seem ok now as long as I

stay connect thru BT. Drop that nd battery life goes to Hell plus all the

dupes come in.

Same here. Someone said it's due to the watch being designed to work as a

stand alone number, not with Digits. Dont know about that. I've had issues

with connectivity and battery life since I've owned it. If I had to do it

again I probably wouldn't. A lot of work for good looks.

I haven't received a T-Mobile update in awhile.  We'll see when I get it. Hopefully they ģot this fixed. When is this update supposed to be dropped?

Just jumping in here.. TMob LTE S3 with Digits. S9+ with Pie. Running BT most of the time because Im rural and the watch eats battery searching for a tower. Dump of texts whenever I pickup LTE. Same song and dance from TMob when I call. Had the watch for a year now and if I knew what I know now I wouldn't have gotten it. Lets see where this goes...

Hello

I am having the same issue when my watch is disconnected - I receive all my old text (BTW the one I already deleted - Which I am not happy about)

if I delete the text either from my phone and/or my watch it shouldn't be saved -  @ @tmo_amanda 

when we will receive an update to this bug and why my text messages is being saved once I deleted them ?

Purchased 2 Galaxy watches this week for Xmas.  42 and 46 mm. Same issue on both watches. Neither of us are running DIGITS. I tend to believe root cause was explained by @magenta6898941 above. Using LTE full time defeats the basic purpose of why these watches were marketed and sold to the TMobile customer community. It’s sad to see this thread go on for over 3 months now and no official update that the issue has been acknowledge as a TMobile problem and a fix is being taken seriously and being worked on. Having hundreds of messages buzz our watches every time we lose a BT connection just isn’t sustainable.

I had a Gear S3 on Verizon prior to this and it worked just fine. The fact that this was discovered and reported by the customer community is also troubling. This is a blatant problem. I really enjoyed moving over to TMobile and the experience but they have really missed the mark with not addressing this prior to release. Its really frustrating not to be able to take advantage of the latest technology.  I’ll give it another week and scour other forums for a fix before we return both devices. If I find anything I’ll post here. Good luck all.

I just had these steps done to my watch and it did not work at all. Still getting duplicates and the DIGITS support team argued that the steps do not work and then DIGITS thinks it is acceptable to keep the watch in LTE mode all the time. Is there a specific person that knows what to do or maybe a support ticket reference number that can assist the person to perform the proper steps to fix.  I am getting tired of messages via bluetooth and then going into LTE mode and my watch overheating because of the amount of messages that I receive.

Hi Amanda-

Battery life has gone back to multiple days since I leave the watch connected to the phone by bluetooth most of the time. The original issue of duplicate messages hasn't come back when switching to LTE, so major step forward. As before, I don't think this can be called solved until a reproducible process is in place. In that direction, how do I PM my ID to you?

Also, I'm not sure if the current update solves the independent line issues, detailed nicely by magenta6898941.

Thank you for the thorough update, @magenta6238774​! How's the battery life on your Watch now?

Has anyone noticed improvements in the Watch behavior after the latest update? For those that have worked with our DIGITS team and found success, I'd like to see if you'd be willing to share your T-Mobile ID with me (only via PM) so I can pass that along to the team I've been working with. I'd like to see if I can get solid information written internally so others don't have to jump through hoops to get this solved.