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2021 iPad Pro Cellular $200 promotion



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Customer service is generally clueless on how this $200 rebate on iPad works. From the store employees who set up me up with the wrong plan in the very beginning, despite giving them all the details of the promo so they can set up the line with the appropriate plan for the promo, to the experts on the 611. After multiple calls where everyone is clueless and I’m just getting the run around I gave up. Very frustrating experience among other issues (billing, discounts, etc). Been with my last carrier ~15 yrs; I might not last a year with T-Mobile. I will not recommend. 

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