Hi all,
I pre-ordered the iPhone 14 Pro Max 256gb in Space Black with an estimated shipping date between 9/30 and 10/6. I know that T-Mobile only charges when pre-orders are about to ship. This morning (9/15) I saw that my card was charged. Has anyone else been charged, got a shipping notification or tracking number? If so, when was your initial estimated shipping date?
I pre ordered the 14 Pro on the 11th & today my payment was processed. Still no update on My UPS for tracking so I’m a little confused lol
But my estimated ship date changed from the 22nd to the 15th (today)
I was able to place a pre-order on Friday of announcement. I got the same order # as,
I was able to place a pre-order on Friday of announcement. I got the same order # as,
Apparently they sent out tracking numbers last night but mine says it’ll be rescheduled since UPS hasn’t received the package. It says it’s shipping from Indiana &’ I’m in Chicago so hopefully it doesn’t take long. I’m sure you’ll get an update soon, I preordered mine on Monday.
I ordered my 512gb on 9/9, and was told a ship date of 9/16 or sooner. I’ve yet to be charged, and my order now says my backordered item will be shipping on 9/16. Wtf?
I pre-ordered the 14 Pro last Friday. The estimated delivery date should be today 09/16. However the UPS tracking number provided still shows as label created on 09/11. No new updates. Is anyone having this issue with T-Mobile orders?
I pre-ordered the 14 Pro last Friday. The estimated delivery date should be today 09/16. However the UPS tracking number provided still shows as label created on 09/11. No new updates. Is anyone having this issue with T-Mobile orders?
My label was created last night at 11pm but no update. It just says it’s awaiting package and delivery date will be updated.
I pre-ordered the 14 Pro last Friday. The estimated delivery date should be today 09/16. However the UPS tracking number provided still shows as label created on 09/11. No new updates. Is anyone having this issue with T-Mobile orders?
I pre-ordered the 14 Pro last Friday. The estimated delivery date should be today 09/16. However the UPS tracking number provided still shows as label created on 09/11. No new updates. Is anyone having this issue with T-Mobile orders?
My label was created last night at 11pm but no update. It just says it’s awaiting package and delivery date will be updated.
Just out of curiosity - what color and storage options did you both go with? I got the Space Black 512gb. Curious if the storage sizes are playing a factor.
I think they might be delayed. I have friends that ordered from AT&T. And they have already received them.
I ordered the Iphone 14 Pro 128 GB in Purple
My card was charged. I received a tracking number. The item was shipped and stolen by UPS delivery driver. I was supposed to sign for the package, but it never came to my house. A couple hundred complaints have been filed with UPS. Good luck getting your phones. I’ve lost $1,300.00. UPS is unable to file a claim and T-Mobile can’t do anything to help...T-Mobile tells you to contact UPS.
Pretty sure this 100% also just happened to me. Wtf are we supposed to do????
I purchased an iPhone 14 Pro Max 128gb and I still haven’t been charged or received any updates yet. I’m assuming it’ll be a while before I get mine. Hopefully y’all get updates soon. I’m in New York so I don’t know when I’ll get mine. Hopefully soon
I have concerns myself. Ordered my pro max on 9/24, estimated shipping date was by October 14th.
My card was charged Oct 6 but today the 10th there is nothing showing on my statement. No pending, no processing, no processed, nothing.
Called T-Mobile and they said the order is still in process but unfortunately backordered and they will notify me when it ships, but rest assured I will get my phone (their words). So where’s the transaction then? Where did it go?
It’s just odd all around.
As for UPS stealing the package, is there a way for us to ship our phones to our T-Mobile stores instead of our homes? It would eliminate the burden on our end if it doesn’t arrive. If so I’ll see about getting that shipment changed.
I ordered mine on 9/9 with delivery date of 9/16 and still haven’t received mine, no updates, nada. Website still says delivery date 9/17 and it’s 9/19. This was the first time I preordered a phone for release day and the experience is ruined.
I ordered mine on the 09/12 &’ my delivery was set for October07- November 1 but it’s out for delivery today… so I should be getting it today. I’m surprised you haven’t gotten yours if you ordered it before me.
I just got my tracking information, but ups still doesn't have in their possession so it means absolutely nothing if ups still doesn't have the phone. You can create a tracking number for anything
I ordered mine on 9/9 with delivery date of 9/16 and still haven’t received mine, no updates, nada. Website still says delivery date 9/17 and it’s 9/19. This was the first time I preordered a phone for release day and the experience is ruined.
same here… i ordered mine on 9/17 tho with an estimated ship date of 9/17-9/20. it changed to back a day (9/18-9/21) and this too is my first time i ordered a brand new phone just right after it came out. i have a feeling my phone will not ship within the time frame either :/
I ordered mine on 9/9 with delivery date of 9/16 and still haven’t received mine, no updates, nada. Website still says delivery date 9/17 and it’s 9/19. This was the first time I preordered a phone for release day and the experience is ruined.
I've been charged and gotten the confirmation that my payment was accepted. I've been told by customer service that my phone was “released” but there's still no indication of the phone shipping and I had a shipping date of 9/16 and haven't seen anything. My delivery date is estimated to be tomorrow but I highly doubt that will happen. My experience is ruined as well. Next year, I will wait until all this chaos is over and order it so there's no significant delays like this. I can wait a couple extra weeks to a month extra for a new phone. I really was excited to get this phone since I have the 11 Pro Max, but now it's completely ruined and will never preorder anything ever again
i was charged for phone the same day i ordered it (9/17) and at first the tmobile rep was saying “since your order is still being processed, i can assure you you are not charged on your card” and i told her that looking at my statement i have a pending charge (pending because banks usually take a while to officially take it out) for my phone on my bank statement and then she said “if you are deducted on your card, it will be to you very soon” and she kinda seemed weird.. like which one is it? you’re showing i was not charged i am showing i was?? i never got an order confirmation tho. i got 2 emails from t-mobile, one for EIP agreement saying my order was completed and another for where to find documents regarding me financing the new phone. idk what’s going on but i’m really annoyed and not hopeful
I pre-ordered my Iphone 14 pro max 128GB Space Black on 09/12 and I still haven’t been charged and the order screen still says “You have backordered items” I was strongly considering cancelling the pre-order and just going with the 14 Pro, since they have quite a few at the stores. Hopefully I get it before October.
Yep knew something was up. Order cancelled, saying card was declined. Card was not declined and I have no blocks.
EDIT: Ok called bank and it’s on their end, not T-Mobile’s. Since I’m purchasing a Pro Max with 1 terabyte with my debit card instead of financing or spreading the payments out the total exceeds my debit card limit, so the bank is increasing the limit.
I’ll go back to my T-Mobile after work, order a new one and hope it all goes smoothly this time.
I’ll leave this up here just in case someone else runs into this issue.
Hey guys i ordered my iphone 14 pro max 128gb Deep purple today and its showing that my order is under process and the estimated delivery is in mid october where as the store that we booked it from gave us an estimated shipping date of 26th September i am very confused right now. What do u guys think i should do?
Hey guys i ordered my iphone 14 pro max 128gb Deep purple today and its showing that my order is under process and the estimated delivery is in mid october where as the store that we booked it from gave us an estimated shipping date of 26th September i am very confused right now. What do u guys think i should do?
At this point it’s better to call stores to see if they have it in stock. So you can go get it there. Most people have delayed orders from last week.
I placed my order on Monday. It said it would be shipped between 10-07-2022- 11-01-2022.
I got the notification that they took the payment today but I haven’t received any tracking information either. Every time I’ve preordered from T-Mobile I’ve gotten a tracking email right away once the payment has been processed this time I haven’t.
I just got a UPS email saying I’m getting it tomorrow. Thankfully I didn’t have to wait until October! Wooooohoooo! 😊
i signed up for UPS my choice and for a while it didn’t say any packages. then finally a few hours later, it said my package is supposed to be delivered tomorrow 9/21. however, it also says a label was created and UPS hasn’t received package as of 9/19 at 6 pm. should i not expect it tomorrow then? i’m so confused how ups gave a delivery date if they don’t have the phone
I placed my order on Monday. It said it would be shipped between 10-07-2022- 11-01-2022.
I got the notification that they took the payment today but I haven’t received any tracking information either. Every time I’ve preordered from T-Mobile I’ve gotten a tracking email right away once the payment has been processed this time I haven’t.
I just got a UPS email saying I’m getting it tomorrow. Thankfully I didn’t have to wait until October! Wooooohoooo! 😊
i signed up for UPS my choice and for a while it didn’t say any packages. then finally a few hours later, it said my package is supposed to be delivered tomorrow 9/21. however, it also says a label was created and UPS hasn’t received package as of 9/19 at 6 pm. should i not expect it tomorrow then? i’m so confused how ups gave a delivery date if they don’t have the phone
Yes that’s how it happened to me. It said it was expected on 09/16 but on Friday it said it would be updated once they received the package. So you most likely won’t receive it until later this week. Good luck! :)
I placed my order on Monday. It said it would be shipped between 10-07-2022- 11-01-2022.
I got the notification that they took the payment today but I haven’t received any tracking information either. Every time I’ve preordered from T-Mobile I’ve gotten a tracking email right away once the payment has been processed this time I haven’t.
I just got a UPS email saying I’m getting it tomorrow. Thankfully I didn’t have to wait until October! Wooooohoooo! 😊
i signed up for UPS my choice and for a while it didn’t say any packages. then finally a few hours later, it said my package is supposed to be delivered tomorrow 9/21. however, it also says a label was created and UPS hasn’t received package as of 9/19 at 6 pm. should i not expect it tomorrow then? i’m so confused how ups gave a delivery date if they don’t have the phone
Yes that’s how it happened to me. It said it was expected on 09/16 but on Friday it said it would be updated once they received the package. So you most likely won’t receive it until later this week. Good luck! :)
I placed an order Iphone 14 pro 128GB Silver on 09/13. No status updates yet. Estimated shipping date shows 10/07 to 11/01 since beginning. Any idea it could ship early?
I placed my order on Monday. It said it would be shipped between 10-07-2022- 11-01-2022.
I got the notification that they took the payment today but I haven’t received any tracking information either. Every time I’ve preordered from T-Mobile I’ve gotten a tracking email right away once the payment has been processed this time I haven’t.
I just got a UPS email saying I’m getting it tomorrow. Thankfully I didn’t have to wait until October! Wooooohoooo! 😊
i signed up for UPS my choice and for a while it didn’t say any packages. then finally a few hours later, it said my package is supposed to be delivered tomorrow 9/21. however, it also says a label was created and UPS hasn’t received package as of 9/19 at 6 pm. should i not expect it tomorrow then? i’m so confused how ups gave a delivery date if they don’t have the phone
Yes that’s how it happened to me. It said it was expected on 09/16 but on Friday it said it would be updated once they received the package. So you most likely won’t receive it until later this week. Good luck! :)
I placed an order Iphone 14 pro 128GB Silver on 09/13. No status updates yet. Estimated shipping date shows 10/07 to 11/01 since beginning. Any idea it could ship early?
Yes, it could ship earlier. I had the same estimated shipping date &’ i got it Monday. You should get a UPS my choice account. UPS let’s you know when you are getting a package before T-Mobile even updates their website.
I placed my order on Monday. It said it would be shipped between 10-07-2022- 11-01-2022.
I got the notification that they took the payment today but I haven’t received any tracking information either. Every time I’ve preordered from T-Mobile I’ve gotten a tracking email right away once the payment has been processed this time I haven’t.
I just got a UPS email saying I’m getting it tomorrow. Thankfully I didn’t have to wait until October! Wooooohoooo! 😊
i signed up for UPS my choice and for a while it didn’t say any packages. then finally a few hours later, it said my package is supposed to be delivered tomorrow 9/21. however, it also says a label was created and UPS hasn’t received package as of 9/19 at 6 pm. should i not expect it tomorrow then? i’m so confused how ups gave a delivery date if they don’t have the phone
Yes that’s how it happened to me. It said it was expected on 09/16 but on Friday it said it would be updated once they received the package. So you most likely won’t receive it until later this week. Good luck! :)
I placed an order Iphone 14 pro 128GB Silver on 09/13. No status updates yet. Estimated shipping date shows 10/07 to 11/01 since beginning. Any idea it could ship early?
Yes, it could ship earlier. I had the same estimated shipping date &’ i got it Monday. You should get a UPS my choice account. UPS let’s you know when you are getting a package before T-Mobile even updates their website.
Oh okay! You had silver one or other color?
I placed my order on Monday. It said it would be shipped between 10-07-2022- 11-01-2022.
I got the notification that they took the payment today but I haven’t received any tracking information either. Every time I’ve preordered from T-Mobile I’ve gotten a tracking email right away once the payment has been processed this time I haven’t.
I just got a UPS email saying I’m getting it tomorrow. Thankfully I didn’t have to wait until October! Wooooohoooo! 😊
i signed up for UPS my choice and for a while it didn’t say any packages. then finally a few hours later, it said my package is supposed to be delivered tomorrow 9/21. however, it also says a label was created and UPS hasn’t received package as of 9/19 at 6 pm. should i not expect it tomorrow then? i’m so confused how ups gave a delivery date if they don’t have the phone
Yes that’s how it happened to me. It said it was expected on 09/16 but on Friday it said it would be updated once they received the package. So you most likely won’t receive it until later this week. Good luck! :)
I placed an order Iphone 14 pro 128GB Silver on 09/13. No status updates yet. Estimated shipping date shows 10/07 to 11/01 since beginning. Any idea it could ship early?
Yes, it could ship earlier. I had the same estimated shipping date &’ i got it Monday. You should get a UPS my choice account. UPS let’s you know when you are getting a package before T-Mobile even updates their website.
Oh okay! You had silver one or other color?
I got the deep purple 😊
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