Question

Voicemails being "Deposited into text"

  • 20 March 2021
  • 9 replies
  • 3262 views

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Our family recently transferred to T-mobile.  We all have iPhone 12 Max.  

Since transferring to T-Mobile all of our voicemails we receive are also being “deposited” into our texts.

I have searched the internet, T-mobile site, and this community trying my. best to find out how to stop this from happening.

Does anyone know how to stop this.  It is filling up my phone storage!


9 replies

Yes! Yes! This is annoying, not least because the transcriptions are almost always laughably wrong. Somebody tell us how to make this stop. 

 

Thank you.

It seems Verizon offers this same feature and they’ve provided their customers with instructions for disabling it:

“You can add or remove Voicemail to Text for iPhone on the Add-ons and apps page in My Verizon or the Account tab of the My Verizon app. Just follow the prompts.”

I’ve looked in Account/Add-ons in the T-Mobile app, but can’t find any reference to Voicemail To Text. 

Please, somebody make it stop!

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For iOS duplicate VVT notifications update your service to add on the $0 VVT block feature in the T-Mobile app, online through My T-Mobile.

In the T-Mobile app:

Open “Account” tab
Click “Profile settings” link
Select “Block calls and messages”
Select “Block Other” on the line you wish to update
Turn on “T-Mobile Voicemail to Text Block”

You're welcome.

I did the above and will await the outcome.  Thanks for making this information available.  I looked at this online but I wasn’t able to determine if this was the solution that I wanted or not.  Tech speak doesn’t always work for us civilians.  

!For iOS duplicate VVT notifications update your service to add on the $0 VVT block feature in the T-Mobile app, online through My T-Mobile.

In the T-Mobile app:

Open “Account” tab
Click “Profile settings” link
Select “Block calls and messages”
Select “Block Other” on the line you wish to update
Turn on “T-Mobile Voicemail to Text Block”

You're welcome.

 

 

FYI. I called 611 and got the “expert” from out of town who had no idea about this feature and tried to get me to make changes to my iPhone’s visual voicemail app. Train your damned people!

This worked for me! Not sure why it just started a few days ago I never opted for it but whatever this fixed thank you so much!

I experienced this same random hijacking of voicemails which were being transcribed incomprehensible text messages. In addition, there is no actual voicemail to listen to anywhere that I can find. There is a “Click here” number in the text that is not working link. I don’t understand what T-Mobile is intending with this ridiculous feature. It is either fatally non-functioning, or just useless. 

OMG me toooo!!!!! I found this page after I spent the morning on with 611 technical support from t-mobile because my calls were being dropped also. They resolved it but then had trouble figuring out why suddenly I was receiving texts from people as their voicemail before the voicemail even came in. Took a few trail and errors but they were able to disable the voicemail to text on their end (and only have normal voicemail transcribed like before in the voicemail section) and it worked (but took a lot of time).

 

But I read this after and this is obviously the quicker solution so I also changed the settings just in case also in the app. 

 

Here is the post written that works from tech_support07Helper

tech_support07Helper 
For iOS duplicate VVT notifications update your service to add on the $0 VVT block feature in the T-Mobile app, online through My T-Mobile.

In the T-Mobile app:

Open “Account” tab
Click “Profile settings” link
Select “Block calls and messages”
Select “Block Other” on the line you wish to update
Turn on “T-Mobile Voicemail to Text Block”

You're welcome” 

 

Thank you tech_support07Helper

OMG THANK YOU!!!

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