Coverage & Signal

Discuss our 4G LTE & 5G networks

  • 2,083 Discussions
  • 7,110 Replies

2083 Discussions

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rra78First activity
asked in Coverage & Signal

Using multiple T Mobile 5G Gateway S1

I live in two residences, each 6 mos. per year.  I have the 5G Gateway S1 currently and wonder if possible to get a 2nd Gateway for my other home; having 2 of them would eliminate the need to carry the device from one house to the other.  Any information like cost, etc. is appreciated.

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1 month ago
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ecabanFirst activity
asked in Coverage & Signal

Changing the network password

How do I change the network password?

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1 month ago
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plimesNovice
asked in Coverage & Signal

Change IP Address

I use the Illinois lottery app online and before changing to Tmobile I had no problems with it but since changing now it won’t let me purchase. I emailed the lottery people and they said my problem is that my IP address shows I’m not in Illinois. I checked online and it said I was in St. Louis MO, so I told the site to change my IP so it’s in Makanda, IL now but it still isn’t working. Any ideas?TIA

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1 month ago
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secbazFirst activity
posted in Coverage & Signal

sec baz and rm sup

eeeee  

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1 month ago
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EEAASAFirst activity
asked in Coverage & Signal

Cell Signal Booster

Does T-Mobile give out Cell Signal Booster.Because of poor coverage.The T-Mobile Map shows good Coverage, but is not the case.Thank you,Eric

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1 month ago
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airnitaNovice
asked in Coverage & Signal

Loss of Signal

Have had no problem with Internet and WiFi for over a year.  Have not moved the tower and it is in the recommended placement. In the last week, we have had little to no signal with constant buffering, taking forever for page to load including time outs. is there a nationwide or area wide problem with T-Mobile?  We are in South Texas.

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1 month ago
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PenrodFirst activity
asked in Coverage & Signal

Zero outdoor service on Military Rd S, WA

Since JBLM closed off their tower a year ago to non-military cell users, T Mobile has made no attempt to build a new tower. That means that Spanaway Park and Sprinker Center, local parks, have no 911 service despite encampments with fentanyl and meth users inhabiting the neighborhood.  I spend most of my day outdoors, and disabled and am a fall risk. The lack of cell service here is dangerous.  Besides complaining to the FCC, what else can I do? Tech support said to buy a new phone.  I have a brand new  Apple 15, and am very angry about my needless purchase. No modernization is planned in this area despite several T Mobile employees telling me there are two towers planned.

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1 month ago
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Axtxa03First activity
posted in Coverage & Signal

outgoing texting issue

I don’t why my recipient not receiving my text messages 

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1 month ago
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soojin.m00nFirst activity
asked in Coverage & Signal

cellular data not working anywhere

my cellular data stopped working a few months ago. i have unlimited data and have not cancelled my plan. i have been totally unable to do anything anywhere. i have reset my network settings and my device. it will tell me i have 5G, but then proceed to not do anything. 

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29 days ago
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Brenda marcanoFirst activity
asked in Coverage & Signal

ipv6

Am I able to disable ivp6 on my router?

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29 days ago
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B-MACNovice
asked in Coverage & Signal

Change provider but keep two lines on Tmobile.

My account is under my phone number. I want to just switch providers with my number and transfer account to one of the other numbers. How or can I do that?

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28 days ago
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lmaddxFirst activity
asked in Coverage & Signal

Randomly not able to send or receive texts

Been having ongoing issue where on occasion texts have not been going through.  Incoming/outgoing.Seems to be carrier independent as happened with Verizon/Cricket(ATT).

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28 days ago
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Jodey prittFirst activity
posted in Coverage & Signal

if inhave a military id to my account will i dave

My father and son has military id wondering how much I save both are using phones on my account 

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28 days ago
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ColtenFirst activity
posted in Coverage & Signal

t mobile home internet

My router said excellent connection but download speed high is only 50mb. Most say that they get 75low to 200+mb per second. How do I see these speeds

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27 days ago
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Ángel 77 GFirst activity
posted in Coverage & Signal

problema de actualización

Tengo un galaxy s21 5G y no me ha llegado la última actualización de andorid 14 como de One ui 6.1 se quedó en Android 12  

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26 days ago
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Kboise2First activity
posted in Coverage & Signal

cant access T-mobile server now

For unknown reasons now my T-mobile server does not come up to access on my home PC. It was fine a week ago but now it does not come up. It recognizes others servers and takes a Hotspot I have but just not my T-mobile server

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26 days ago
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SonyNovice
asked in Coverage & Signal

www.lankaweb.com is blocked by T-mobile

For nearly two weeks or more, I have been unable to open www.lankaweb.com.I connected my computer to a friend’s Wi-Fi, who has an AT&T account, and I could easily access www.lankaweb.com.Therefore, this seems to be a T-Mobile issue. Could you please unblock this website if it is blocked? Thank you.Sony.

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25 days ago
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Donniewifi069First activity
asked in Coverage & Signal

internet troubles

Hello I have had the T-Mobile home internet for a couple months and just recently I had disconnected a couple devices including my Nintendo switch and Samsung smart TV and ever since I disconnected them I tried to reconnect and the wifi network dosent even pop up. I’ve tried resetting everything with the wifi and my devices. Just trying to see if anyone can help thank you in advance 

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25 days ago
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danwFirst activity
posted in Coverage & Signal

foxnation app failure on tmobile internet

just switching from comcast isp to tmobile internet isp. things seemed ok until I tried to open the ‘fox nation app. It will not load on the roku boxes or computers. switch  it back to comcast and it works. Any one else hage this type of issue? 

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1 month ago
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milano8747First activity
asked in Coverage & Signal

Fantom VPM?

I have Paramount+ installed on ROKU connected to TMOBILE internet.All in a sudden I was not able to see any content as it appears that Paramount + has found a VPN.I did not install any VPN and on all ROKU receivers, iPhones and iPad I am not able to see Parampount + content. I can see only the ads during the interruption of sporting events.Any clue on how I can proceed?

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25 days ago
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Jaime0wrightFirst activity
posted in Coverage & Signal

í cant manage my devices on the t-mobile or t-life app for the internet.

I have had T-Mobile home internet for about 2 years now. When I log into the T-Mobile app or the t-Life app I am supposed to be able to manage all my devices that are connected to my home internet but I cannot. It shows that I am connected to the Wi-Fi but it says I have no active devices when I know I do. I have a good signal but I am constantly being kicked off and losing my connection. But even when I do have a good signal and it shows that I'm connected it's still showing me that I have no devices

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25 days ago
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nhulightFirst activity
posted in Coverage & Signal

internet from 100mpbs to 3mbps.

I have business internet to run credit and watching only 1 TV.  The first month running smoothly more than 100mbps.  Since last week it have been slow down from 3mbps down to point (.)15mbps.  Barely able to watch TV and struggle to run credit card.  Call them up and even upgrade and replace 2 different gateway and still crappy speed.  Do we get partially refund or any fix to this before I go back to xfinity?  Tmobile is so unreliable for business and if this doesn't fix soon then how can I recommend to my other business friends?.

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24 days ago
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Teri's phoneFirst activity
asked in Coverage & Signal

My iphone 14 shops I am off line.

Is T-Mobile having issues with their system.  I am currently showing on my iphone 14 that my phone is operating offline.  What does that mean and is there problems I am unaware of?

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1 month ago
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aHobbyFarmerFirst activity
asked in Coverage & Signal

Denial of Service with Samsun Ultra Phones

Keep getting denial of service by T-Mobile on SamSung S22 and S24 Ultras’? Message appears stating “Your phone’s not registered on a network, so you can only make emergency calls.”  Same message both phones.  T-Mobile customer care is clueless over 25 calls in 6 months and no lasting solutions! Purchased and installed a 4GLTE Cell Spot Booster piggy backed on my FiberOptics provider? still same message.  Totally unreliable service. Never know its off the network until I attempt to make a call. 

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1 month ago
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HlandmanFirst activity
asked in Coverage & Signal

Connect, No Service

Our old router broke and just got a new one. Set it up and it seemed like the process went fine. Can connect to the router but says no service. Router screen says very good connection. 

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23 days ago
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