Anyone else had FTP problems using Hone Internet?

This is unfortunate for sure.  I use FTP all the time with both MacOS, AND Windows, heck and even Linux with some machines as I run a gaming clan so I have several machines operating over this service. I don’t have any solution other than what’s already been offered here, BUT I will give you some weird talking points that might trigger a thought process or two since you’re apparently versed well enough in tech to try things etc.   When I first got the service 3 months ago, NOTHING worked, and I mean anything IPv4 (the usual xxx.xxx.xxx.xxx IP stacks) . I could never connect to anything gaming wise due to most games even the AAA ones still using the IPv4 protocol, and not the IPv6 protocol T-Mobile is using for their cellular internet.  After many restarts of the black box/ cellular radio model KV021, and even a firmware upgrade, things just started working out of nowhere. I too, tried so many things.

what I DID do differently than macOS is my machine’s firewall has ports 21/22 open both inbound and outbound on every machine I’m using FTP on… You cannot mess with ANY of this stuff in the router/cellular radio provided by Tmobile as it’s IPv6 not IPv4 etc. BUT after being sure that every machine I use FTP on has ports 21/22 open in the software firewall of Windows, and Linux (macos also google is your friend on that one) things work. I mean everything.

I know this was kinda a rant/novel, but I hope it helps people somehow. Cheers!

You CAN  use regular FTP over explicit TLS just fine with T-mobile home internet/filezilla. While some may argue that SFTP is “better” or “more secure”  TLS provides plenty of security for non-government/secure ULs/DLs I’ve been using this setting for 5 months now with zero issues and I connect at least 2 times a day on average. Cheers!

I just got TMobile gateway and I use Mac OS and am using Fetch as my FTP client. When it works it’s great. It’s frustrating that in order to upload files I have to keep trying for several minis… sometimes 30 mins to the point where I want to give up!  I can often get to the root directory but if I click down into folders it just times out. Same with Cyber Duck. WHAT is going on! Why does it work sometimes but seconds later it doesn't?

Yes I am now, and my HINT worked perfectly for a year. Suddenly nothing works. Filezilla. So I uninstalled, re-installed, nothing. I installed Ctueftp, Coreftp and Cyberduck. Nothing works.

I get the same run around how because of IPV6 has suddenly started to block my connections, HINT will not work. (reminder why did it work flawlessly for a year?)

This is making me angry because TM support claims, it doesn’t work and shouldn’t. But It Did! And support claims nothing has changed on my account. I hate to point out the obvious, but six different ftp connections, that I use weekly, all failed at the same time, same day, last week.

Oh yeah, thanks to other people who point out that ftp is old technology and insecure. Tell the people who I’m forced to communicate with using that and tell me how I’m supposed to manage my own websites?

Someone needs to find a solution, not excuses. Not necessarily blaming TMob but the Internet world changed and anyone using a Gateway is now locked out? I love the gateway, it’s fast, the price is reasonable, the service has been very reliable.

We are rural, no wired Internet, well yes one on copper wire that fails and is slow. Dial-up kind of speeds, expensive, unreliable. One over the air that’s nice but very expensive.

Bluehost

Who’s your host? I’ve never had to con to upload via ftp

I have CenturyLink and never had issues connecting with FTP. Switched to T-Mobile Home internet and immediately couldn’t connect. I maintain about 15 websites so it’s imperative that i get it working. I tried unchecking passive and no go. Finally after using SFTP it works fine. In the server address use: sftp://SERVERIPAddress and it worked perfect. I’m back in business!! It works in Filezilla and also Transmit on Mac. 

I’m having the same PASV issue with FTP not working through the KVD21.  The security system notifications uses this making this sort of a no-go unless I can find some sort of workaround.  

Thanks to jayke for his advice. I’ve been really frustrated with this problem. I maintain 3 sites, 2 with one provider and a 3d with another. I had no problem with FileZilla client and these sites with phone company DSL. Switched to TM Home Internet and problems began with the 2 sites but not the other. I would connect, but it was really slow trying to get into directories and would eventually time out with something like “4125 Users connected--too many.” I communicated with my ISP and he had no trouble FTPing to the sites. Finally, I went to the library and used their WiFi and everything worked great. So, it had to be the TM gateway. But I can’t go to the library whenever I need to maintain a site.

Following jayke’s advice just now I tried FileZilla on both sites I maintain and in the Site Manager dialog box’s Transfer Settings tab changed “Transfer Mode” from “Default” to “Active” and everything seems to be working. I can get into directories quickly and upload files.  

I wish TM had a better way to disseminate information like this. Actually, I wish they would FIX THE GATEWAY so it wouldn’t be an issue going forward.

Thanks again, jayke.

This appears to be happening with my setup as well.  Here’s my story:

I am running a Linux webserver on my local network. I used to upload to a webservice that I run to post data. Since I switched my router which was on Cox to the T-Mobile gateway the service failed.  When connecting via ftp (ftp -v -n satwatcher.us) I was getting this error:

220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 14 of 150 allowed.
220-Local time is now 13:32. Server port: 21.
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
331 User [redacted] OK. Password required
230 OK. Current restricted directory is /
200 TYPE is now 8-bit binary
local: latest.html remote: latest.html
200 PORT command successful
425 Could not open data connection to port 48232: Connection timed out
221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
221 Logout.

I then tried switching to forced passive mode (adding the -p switch), “ftp -p -v -n satwatcher.us” as I saw this mentioned in another post and got this error:

220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 15 of 150 allowed.
220-Local time is now 14:18. Server port: 21.
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
331 User [redacted] OK. Password required
230 OK. Current restricted directory is /
200 TYPE is now 8-bit binary
local: latest.html remote: latest.html
229 Extended Passive Mode Entered (|||35360|)
Passive mode address scan failure.Shouldn't happen!
221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
221 Logout.
 

The syslog errors I’m getting look like this:

Apr  5 00:07:17 WeewxWeatherServer weewx[6678] DEBUG weeutil.ftpupload: Connected to ftp.satwatcher.us
Apr  5 00:07:17 WeewxWeatherServer weewx[6678] DEBUG weeutil.ftpupload: 0 ./dayradiation.png de3f1218ef30538449b2abc9ef9307dd622c82d61c61bd3a398a5b394a908201
Apr  5 00:07:17 WeewxWeatherServer weewx[6678] ERROR weeutil.ftpupload: Failed uploading /var/www/html/weewx/dayradiation.png to server ftp.satwatcher.us. Reason: '229 Extended Passive Mode Entered (|||33515|)'
 

Does anyone have any ideas of what I should try?

Thanks!

Ken

I really appreciate the trouble you are going to to try to help me Jayke. It seems I am just a click away from finding a solution, but which click?!

I went to proxy settings because that’s where I found the option to turn passive mode on or off.

I see no “more options” at the bottom of the open connection window—I am guessing you are using the Windows version of Cyberduck, whereas I am on MacOS. (With its firewall turned off.)

I understand what you say about FTP being old technology lacking in security. However, when I took over the club website from my predecessor, he was using FTP so I did the same. There is no financial transaction or sensitive information on the website.