Magenta Lounge

Talk about the other great T-Mobile perks and benefits, or just hang out and have fun.

227 Discussions

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FuntimesonlyNovice
asked in Just for fun

is it possible to get call logs from 8+ years ago?

I want to see who I was calling back then for nostalgias sake as I used to use the phone all the time. Is there a way for me to get my old call logs from that time? I have the same number and a lot of my old texts but not my old calls.

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2 years ago
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magenta8711216First activity
asked in T-Mobile Tuesdays

T-Mobile Tuesdays

I was trying to take advantage of the apple TV promotion. It wouldn't work off the app. I called & was told to call back 9/2. I did & was given a link to proceed. It didn't work. I called & spoke to Christine.  She told me I couldn't get it because of my plan. I told her I wasn't happy. I didn't see anything saying not for 55+ plan. She was checking with a supervisor & would call me back Sun 9/19. She did & said her supervisor couldn't override it. This is the 3rd promotion I've tried to use & couldn't because of my plan. I have a good plan,  but feel I'm being punished for it - my age?? I think it's totally unfair.  I've been a customer for 15 yrs. I've had good offers & incentives to go to at&t, but I never did. I would appreciate a response,  hopefully a positive one.

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gramps28
Pillar
2 years ago
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johana.lopez73First activity
asked in Just for fun

Subscriber not in service.

Hello everyone. I've been using a galaxy note 10+ for about two months. When people try to call me from a cell phone they get an error message "the subscriber is not in service." And my phone will still ring! Doesn't seem to to effect land lines. Just visited the store and a rep called support to file a ticket. We also completed a warranty exchange. We also swapped my sim into other phones and the problem followed. He also changed the sim, reset network settings and cleared call forwarding. Really need this to be resolved Asap.Also when calling into care they hang up on me!  

6
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Pillar
2 years ago
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magenta10606276First activity
posted in Just for fun

what do i do now??

So this is a lengthy story and I will try to keep it short and sweet. So i ordered a pair of Samsung Live ear buds on July 11th, down payment made the same day and shipment notification was sent to me on the 12th with an anticipated delivery date of July 14th, I tracked it on the 13th and I thought it was strange that it was stuck in NJ and I was supposed to receive the item the next day ( i am in central PA) so I called T-Mobile and they said don't worry it will be delivered when it said it would but we will also be monitoring this for you as well. So 14th came and went and on the 16th I again called T-Mobile and the gentlemen I spoke with 3 way called USPS and they said they were waiting for UPS to transfer them to them. He then said he would submit a request to have the insurance pay the buds off and he will reship me a pair overnight so I would have them the next day and he would call to follow up with me, next day came and nothing was delivered so again I called T-Mobile and this

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2 years ago
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magenta2158072Rookie
posted in Just for fun

What happened to T-Mobile

Is it me or anyone else notice the Quality of T-mobile has really gone Down.Service, software, help, contracts, phones, etc.,etc... has really went to S#!T.I just recently purchased a new phone after 4 yrs and I’ll tell ya, nothing but glitches or you click on something and the wheel turns for hours but nothing opens, wtf. And now, I feel i’m being watched through my camera, because when developers mode is open, Video Call Effect is running with no way of turning it off. I stop it but it just restarts itself….smhI’m tired of spending this much money for junk….Oh, and lets not forget, you reach out to someone and get no response...Bunch of BS

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Pillar
2 years ago
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Anonymous
asked in Just for fun

What happened to "Stay logged on"?

The option of staying logged on seems to have disappeared. Now, whenever I close the browser, I have to log back in when I return.

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F
Pillar
2 years ago
adam1988
adam1988Speaker
published in Just for fun

Note 10/10+ Android 10

Next month i hope!!https://www.xda-developers.com/samsung-rolling-out-android-10-one-ui-2-0-galaxy-note-10/amp/?__twitter_impression=true

4772
D
2 years ago
D
DarkloreNovice
posted in Just for fun

New phone

I think you guys need to look at Lenovo's new phone that they came out for the gamers out there think its time to start a new line of gaming phones i know i would personally buy a new legion if you guys offered it they are worth the money and cheaper then most big phone brands with huge options

4
tidbits
Pillar
3 years ago
jhcolo
jhcoloFirst activity
asked in T-Mobile Tuesdays

Pandora Ad-Free Weekends

Not sure how to get the T-Mobile Tuesdays Pandora offer that posted on 3/23/21 working. What’s the secret? I want to be able to access it on my PC.

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P
3 years ago
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patsyborenFirst activity
asked in Just for fun

How can I change my font style.

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5
R
3 years ago
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J3welrunnerNovice
posted in Just for fun

Possible scam

I received these survey questions earlier today at 3:43 PM because I had just set up a payment plan for my account.  T-Mobile Free Msg: How did we do when you spoke with us on Oct 12? To opt out of the survey reply STOP. Survey information will be stored - t-mo.co/Privacy How likely are you to recommend T-Mobile to a friend, on a scale between 0-10 where 0 = Not at all Likely and 10 = Extremely Likely? It was from “1112” which is a number that I recognized from prior survey questions. I then received this message at 4:11 PM EMERGENCY ALERT: DO NOT respond to T-MOBILE, AT&T and Verizon SURVEYS. Message contains virus that may obtain your personal details that can be used in fraudulent activities. You may report any surveys that you received at www . usa . gov #3205829 advisory from Department of Homeland Security It was from (513) 399-8561 which is a number I don’t recognize. I’m not sure, but I believe the second one is the scam. Thoughts?

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drnewcomb
Pillar
3 years ago
Z
ZemedFirst activity
asked in Just for fun

text message

Text message with pictures sent from a T-Mobile customer to another T-Mobile customer, is it safe from cyber criminals

2
Z
3 years ago
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SweaterpuppetloverNovice
posted in Just for fun

just a question

Why is it that I work for metro by T-Mobile and have zero health benefits I have absolutely nothing that T-Mobile offers as far as benefits 401(k) paid time off none of that I work in Evansville Indiana I’m just really curious on why says on your website hear that your offer all this stuff and it’s supposed to be available to us at Metro so why does nobody at my company have it

1
S
3 years ago
drnewcomb
Pillar
drnewcombPillar
posted in Just for fun

Dilbert on T-Mobile ;)

https://dilbert.com/strip/2020-12-08

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D
3 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

New Samsung Galaxy Z Fold2!Blog

  T-Mobile is carrying the newly unveiled Samsung Galaxy Z Fold2. This highly anticipated device boasts 5G capability and a sleek new design. The flip design gives a new dimension to the the device experience.Unfolding the futureSamsung’s giving you a new way to use your phone with its unfolding technology. Flex mode gives you a unique viewing options like no other device. Watching media while the device is flexed allows you to enjoy videos and apps without the need for a case or kickstand. Using the Flex UI gives you the ability to control apps using one half of the screen, and and preview other apps on the other screen. Hands-free makes video recording and photos easier than ever with options to change the shot angle for even more epic photos and videos. Key features5G connectivity 7.6-inch Infinity Flex Display w/UTG open 6.2-inch Super AMOLED FHD+ Display closed 5 cameras (2 selfie cameras (open/closed) / 3 rear-facing) 4,500mAh battery Internal storage 256 GB ROM / 12 GB RAM Get Y

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3 years ago
T
tadow13Novice
posted in Just for fun

unsolicited SMS raffle notification

Every one in a while I get a SMS txt informing me that I have won a raffle with the prize being either cash, account credit or devises. I figure they are fraudulent as I try not to enter raffles or contest on a regular basis. I do not respond and typically just delete. But, is there a way deter these messages or confirm the validity?

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3 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

OnePlus 7T Pro 5G GIVEAWAYBlog

After rummaging around our Magenta Magic closet, we’ve found some shiny new OnePlus 7T Pro 5G McLaren’s to give away!***THIS GIVEAWAY IS CLOSED AS OF 9/14/2020***The GiveawayDuring these uncertain times while most of us are working from home, maybe you’ve found yourself doing some deep cleaning and purging of things you don’t need.We’ve been doing the same! Well you’re in luck because we were doing the same! And we stumbled upon some brand new McLaren phones that need new homesSo, how do get one? Easy!Read the rules below and reply to this blog! Join in now! This Giveaway will end on 09/14/20. RulesRegister or Log into the Community. Reply to this blog with an answer to either of following question:What was your least favorite room to clean during quarantine? What item did you find while cleaning during quarantine that you never thought you would see again?This giveaway will end on 09/14/20. Nine participants will be randomly selected and contacted via Private Message. Only valid respo

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tmo_mike_c
Community Manager
3 years ago
gramps28
Pillar
gramps28Pillar
posted in Just for fun

Firefox Mobile

Has anyone been updated to the new version of Firefox?I’m not liking it but will give it a few days. To me it was too much of a big change. 

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gramps28
Pillar
3 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

National Dog Day!Blog

We all love our dogs. They’re cute, cuddly, and part of the family. Let’s celebrate our furry friends and show them how much we love them! Fur BabiesToday let’s celebrate our fur babies and all the great things we love about them. Laughing with our labs and becoming besties with our bulldogs. Our cuddly pooches come on long walks with us and make us smile when we need it.Sure they make a mess every once in a while. That frustration goes out the door after you see that adorable tail wagging and that super cute smile on your pups face.Have a photo of your four-legged best friend? Share it!  And tell us a funny story about your furry friends!

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tmo_mike_c
Community Manager
3 years ago
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mr_l84Speaker
posted in Just for fun

Any reason not to get the LG Aristo 5? Or should I get a used phone?

My LG G3 just died and I can’t get it to work at all. I’m thinking it’s a hardware problem. (There’s no response whatever I do. I took out the battery, held the power button for 15 seconds and popped the battery back in. Nothing. I tried holding the power button and down volume buttons. Nothing. I’ve tried all three of my spare batteries. Nothing. I’ve tried charging it for several hours. Nothing.)Anyhoo, I decided to start looking for another phone.The things I like about my G3 that died:Headphone jack. FM radio app that’s acutally a radio. Being able to change batteries. I have one app that is Android only.I can’t seem to find a phone with FM radio and changeable batteries. I think the LG Aristo 5 should work for me, but I don’t know what I’m not getting with a more expensive phone.Any suggestions or am I on track?

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snn_555
Pillar
3 years ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Blog & Updates

T-Mobile Baseball Kit GiveawayBlog

***THIS GIVEAWAY HAS ENDED AS OF 8/14/2020***Finally, baseball season is back in full swing! To bring in the new season, we’re giving away an awesome T-Mobile Baseball Kit for new-school fans and old-school baseball vets! Check out the details below.Giveaway DetailsAny die-hard baseball fans excited about the season starting? What if you just want some free cool swag? No problem! We’ve got you covered with the T-Mobile Baseball Kit giveaway backed with cool gifts that’ll really show your baseball spirit. For a chance to get your hands on this kit, just reply below and tell us any of the following:Who do you think will win the World Series?Reply this blog with any one of the above. 10 participants will be  randomly selected and contacted via Private Message. I’ll reply to this blog with the folks who will receive the T-Mobile Baseball Kit. Don’t wait! Join in on this giveaway and post below. If you need more of an incentive, check out what’s included in the prize kit!Prize kit 

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tmo_mike_c
Community Manager
3 years ago
tmo_ian
Community Manager
tmo_ianCommunity Manager
posted in Just for fun

What do you think of the new look?

Hey all! Just wanted to jump in and see what you thought of the new look! Also let us know if anything isn't working right. Here's a couple things we know about and are working on: Badges for specific actions, like commenting a number of times, won't show until you do the action again. Points totals for previous contributions are not accurate. Not all badges are available, including the holiday badges.  

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sweetpeach
3 years ago
tmo_ian
Community Manager
tmo_ianCommunity Manager
published in Blog & Updates

Welcome to the new T-Mobile

T-Mobile and Sprint are coming together to build the best wireless company around. We’ve been on this journey because we believe it will be better for wireless customers. Through the years, we’ve taken major strides to answering the needs of our customers and we won’t stop.What does that mean for current Sprint and T-Mobile customers?There’s nothing Sprint or T-Mobile customers need to do today. Customers can manage their accounts just like before. And, as the new T-Mobile we are committed to dramatically improving your network over the next three years and keeping your rate plan the same or better.What does that mean for the T-Mobile and Sprint communities today?For a short period of time, the T-Mobile Community and Sprint Community will continue to operate independently, and it will be business as usual for both. If anything, you might notice a few cosmetic changes, but all functionality and your trusted moderators and pillars aren't going anywhere.Where can I find information about

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3 years ago
A
Anonymous
posted in Just for fun

Can't reply to discussions. Can't log out.

This morning I can't reply to discussions and can't log out. It's like I'm in some sort of Jive limbo, where I'm neither logged in nor out.I can send private messages and start new discussions (like this one). What's up?

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F
Pillar
3 years ago
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mikimikiFirst activity
asked in Just for fun

My prepaid SIM card expired...can I top up my account from outside of the US?

I bought the US T-mobile prepaid SIM card while I stayed in the US and now it expired. I would like to keep using my card when I visit the US this month again. Can I top up my account from outside of theUS or how should I do? If possible, I would like to start using my phone when I get arrive at the US as soon as possible.

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M
3 years ago
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