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Promo Code says expired but I just received it today



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I just got off the phone CLUELESS had no idea what I was talking about.

Also having the same issue, "here's your promo code , went to Amazon and they say the code has expired, tried the day I received 10-4-22, the next day 10-5-22, and now today, is this called " False Advertising" on tmobiles part.  If anyone figures this out, please let us know!  Thank you

I just checked my email. There’s a new code and it worked! Delivery scheduled for tomorrow. 

Update: T-mobile sent me another email with a new promo code that worked. I received my echo show 8 last week and couldn’t be happier customer. I never want to go back to Verizon or AT&T. Thank you T-mobile!

Userlevel 7
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contact TMO through one of their social media platforms like Facebook or Twitter instead of calling in..you start with tier 2 support instead of tier 1 call in support..

I also had this problem. I went through the Home internet sales support number and got a very helpful person who made some calls and told me they knew about the expired codes and that I would get a new one shortly. That came yesterday and worked immediately.

No new promo code here !

Userlevel 1

Literally only use Facebook or Twitter… every other way for any help from ANY company is horrible.

I did not receive a new code, called today, I had to be persistent but told the rep I wanted a new code before getting off the call. I was on hold for awhile but she did follow through, sent the email while I was on the call and had me try the code while she was on the phone, and it worked! Hopefully I'll receive it in a few days. If you don't receive a new email and new code, call and let them know you want a new code while you are on the phone with them. Good luck everyone!

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