Would someone from TMobile confirm or not whether the recent update is supposed to fix the sudden mute problem during the speakerphone mode. And in general, please add more details about what the update is for. It looked like it might cover many items, size is ~460 MB, but the description on the update screen was very generic.
I tried the Safe Mode a couple of times and it didn't make a difference. I also contacted LG and received some long answers, but no useful info about a real fix.
There is a parallel thread here at TMo and I think the last reply answers your question.V60 ThinQ Dual Screen: Phone goes to mute while on speaker >> BUT... the other phone has the mic cutting out during calls when the speaker phone is working. I have gone through and did a factory reset and kept all the extra "phone/mic" apps off of it and have this problem.FYI, there are also a few threads at reddit about this issue and with similar info, eg same behavior and no fix.
Mike,Strictly speaking, no pun intended, it's not a problem with the speaker, but the speakerphone mode and it's the microphone that has the issue.Someone from your internal teams should check some of the returned phones to see the problem firsthand.
I have twice tried the settings from clred94 over the last week or so, and maybe they helped for awhile, but in both cases, the problem came back. At this point, I'd say that they don't work. Has anyone else found that they are a permanent fix?I also tried disabling the 5G mode, but that didn't help either.FYI, here is a link to a similar thread at LG that has gone nowhere.Why does the speakerphone cut off on it's own — LG Community Forum
Add me to the list of users with the sudden speakerphone mute problem. I have tried both TMo cell and WiFi calling, but the problem happens with both. One other WA is to plug headphones in and out, but that's not convenient. Has anyone tried the Google phone app? It was just released for general use.To T-Mobile, you might want to re-consider selling this phone or getting some help from LG. Obviously something's broken.
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