Replies posted by bully916

3 Replies

F
fluffitudeLearner
asked in Accounts & Services

V60 ThinQ Dual Screen: Phone goes to mute while on speaker

I have the same issue. Randomly during a call (sometimes 1 minute, sometimes 10 minutes), a conversation is going on and then all the sudden they ask if i am still there. I have to take it off speakerphone to talk again.Both T-Mobile and LG have been super unhelpful in addressing the problem. T-Mobile told me the issue sounds like another factory reset is needed which i already did once. LG just says to send it in and then its a 2 week turn around for an issue they have "never seen". So... it looks like it will just be a wait and see for an update to address it. The only positive is i can use an app like Google Voice and it doesnt cut out. Hopefully it's just something software related but no idea when or if they will actually fix it. A huge negative on an otherwise great phone. I love everything else about it but this speakerphone calling issue is a HUGE problem. I also user speakerphone often.

48
G
3 years ago
F
fluffitudeLearner
asked in Android

LG v60 Thinkq (dual screen): Speakerphone cutting off

Update that went out fixed my speakerphone issue. It's been working last 3 calls I made. One was a 40 minute call.

65
M
3 years ago
F
fluffitudeLearner
asked in Android

LG v60 Thinkq (dual screen): Speakerphone cutting off

I've been critical of the mute issue also but the notes clearly have a link to what's changed. Also, a quick Google of "v60 T-Mobile update" will give you a first result that confirms what's updated.May 29, 2020Resolves intermittent mute issue on speakerphoneResolves issues with Dual Screen accessory having a black screenAdditional bug fixes and updates

65
M
3 years ago
25,573
Topics
103,210
Replies
1,292,438
Members

New badge winners

Show all badges
Terms & Conditions