Screen shots don’t lie Hello to whom it may concern. My name is Karl Veal. I have a very small podcast on all apps and I have come across a story regarding Tmobile and their operations when it comes to closing customer accounts. I have a gentleman with screen shots from as low as messaging agents all the way up to high up managers at tmobile displaying absolutely disgusting behavior towards this individual concerning very eye opening dealings with his account personally. The genteman has everything including agents adding phone lines with promised equipment limit doubling and taking the phone orders for these new lines and then sending him SIM cards and a message saying hie equipment limit actually was not doubled but the request was denied. Same account has screen shots of conversations regarding a security breach on his account in 2022. A scam artist had actually put in a claim through assurant their phone insurance company and had his phone turned off and a new phone shipped to him
Read this!!!!Hello to whom it may concern. My name is Karl Veal. I have a very small podcast on all apps and I have come across a story regarding Tmobile and their operations when it comes to closing customer accounts. I have a gentleman with screen shots from as low as messaging agents all the way up to high up managers at tmobile displaying absolutely disgusting behavior towards this individual concerning very eye opening dealings with his account personally. The genteman has everything including agents adding phone lines with promised equipment limit doubling and taking the phone orders for these new lines and then sending him SIM cards and a message saying hie equipment limit actually was not doubled but the request was denied. Same account has screen shots of conversations regarding a security breach on his account in 2022. A scam artist had actually put in a claim through assurant their phone insurance company and had his phone turned off and a new phone shipped to him in Nyc wit
For 3 years here is the tea…Hello to whom it may concern. My name is Karl Veal. I have a very small podcast on all apps and I have come across a story regarding Tmobile and their operations when it comes to closing customer accounts. I have a gentleman with screen shots from as low as messaging agents all the way up to high up managers at tmobile displaying absolutely disgusting behavior towards this individual concerning very eye opening dealings with his account personally. The genteman has everything including agents adding phone lines with promised equipment limit doubling and taking the phone orders for these new lines and then sending him SIM cards and a message saying hie equipment limit actually was not doubled but the request was denied. Same account has screen shots of conversations regarding a security breach on his account in 2022. A scam artist had actually put in a claim through assurant their phone insurance company and had his phone turned off and a new phone shipped to
Read thisHello to whom it may concern. My name is Karl Veal. I have a very small podcast on all apps and I have come across a story regarding Tmobile and their operations when it comes to closing customer accounts. I have a gentleman with screen shots from as low as messaging agents all the way up to high up managers at tmobile displaying absolutely disgusting behavior towards this individual concerning very eye opening dealings with his account personally. The genteman has everything including agents adding phone lines with promised equipment limit doubling and taking the phone orders for these new lines and then sending him SIM cards and a message saying hie equipment limit actually was not doubled but the request was denied. Same account has screen shots of conversations regarding a security breach on his account in 2022. A scam artist had actually put in a claim through assurant their phone insurance company and had his phone turned off and a new phone shipped to him in Nyc with th
I am very fed up
No longer looking for assistance. This is to expose
It’s not to prove anything with T-Mobile it’s to prove that the company that you and I both use are lying to there customers. If your not interested then don’t reply
Email me directly and I will show you the screenshots
I started off as a customer of boost mobile. I was a pretty ideal customer if I don’t say so myself. Always paid on time etc I was moved to metro by T-Mobile after about 5 years and then spent about two years on metro before moving to the main T-Mobile carrier for the same reasons. I think we all can remember the T-Mobile from back then. The commercials etc were very exciting and it kind of seemed like the place you wanted to be. First off I have been with T-Mobile proper for 3 years. When I first signed up for service I had ordered an iPhone and was to receive a free watch with their promotion. I should have known then something different here at T-Mobile proper. The watch was never sent or received by me. I tried for a good month but they did t really seem to care. Then about 2 and a half years later I noticed I had been being charged that entire time for the watch line. There was one more incident before then but this is what really showed their true colors. After their “investig
I have tried numerous times and I do mean numerous times to contact T-Mobile to get these issues resolved. They keep changing the window of time they have to resolve these issue. The agents contacted me to let me know that my request was approved to have my equipment limit doubled and I can take advantage of the free phone on the next plans to gift to my nephews. They set up the two lines and pretended to send me phones. I instead received SIM cards for each new line lol. Then I get a message from T-Mobile saying my equipment limit request was denied. It’s obvious their agents tricked me into buying these extra lines. Then they decided to finally send me phones on the 30th. They agreed these phones were completely taken care of by them to resolve the actions of the previous agent. They not only sent the phones to the incorrect address from my account. They put the bill for those phones on my account. And did so in a way that was completely and obviously meant for T-Mobile to pay the le
Happy to provide screenshots of the conversations I have been having with T-Mobile. They have said they are doing an investigation but it has been 2 and a half weeks and they haven’t even contacted ups yet. How have they not contacted them? I myself have contacted them and they had no idea there was a problem with the delivery
I have been trying to post conversation starters about my experiences with customer service all day and T-Mobile will nott post my comments even though they use zero vulgar language or any language that violates the terms of use here. If anyone would like to know what T-Mobile does not want you to here reply to me here and I will provide my personal email to converse.
Be aware T-Mobile new and old customers! This is an actual account of what I have been experiencing since December 18th with T-Mobile. An agent through message because I had been inquiring about adding a couple lines to my account for Xmas gifts for my nephews. She said great news! Your request to have your equipment limit doubled has been approved! Awesome. They sold me on the promise of getting iPhone 15pros free because I am on the 5gnext plan. Great! Amazing! Plus it’s buy one get one line free. Even better! Well when my “phones” arrived they were actually SIM cards. I repeat SIM cards. I get a message from T-Mobile that same day that my equipment balance double request was denied. I was so irate I literally called everyday until the 30th of December until they finally offered to send me phones for free. They upgraded because it was obvious the agent lied to me to get me to birth those lines. So they sent me iPhone 15 pro max’s 512 gb. 2 of them. And also put in a “ticket” to make
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