OK, its been over 10 weeks since the deadline for the TV Promotion.From the posts I've read, no one has recieved their e-mail notification and is getting no help from "customer service".When i can get through to "customer service" (3 hours) they do verify that i have a valid application for the promotion.T-mobile wants their money from you, on time or earlier, but seems to feel no obligation to fullfil their responsibilities in a timely maner.Just imagine what would happen if i told T-Mobile wait ten weeks and maybe I'll send you some money. :-)I realize that the upfront costs of a class action suit is not worth it for TV, but might be to teach them a lesson.
OK, this is my third day with 2-3 mbps "service"!When i call its the same S, my account number and "trouble shoot". And where has it gotten me, 2mbps!T-Mobile wants their money on time, they're good at getting that right. When are they going to deliver home internet?All i want is to come home, turn on the TV and watch the news, is that too much to ask for? I guess it is. Spectrum keeps coming by, trying to get me back. I guess if i really want home internet, ill have to go back.
I'm new to the community. So, after reading all the problems, from so many people, over so many years, I have to wonder, is this just a rant board? Is anyone from t-mobile looking at these?Is it just to placate the masses?I posted about the "service" shutting down every night at 11:30 or later. I see now that many others have had the same issue going back for years.How can this be?No, seriously, how can this be?
Every night for the past two weeks my tmobile home `internet` shuts off between 11:30 and 11:45! Twice yesterday.Yes, ive heard it for the past two years..... "We're upgrading". Well, after two years that sounds just a bit disingenuous, maybe?Typical speeds are 0 - 5 mbps, yes zero, and I just love seeing those ads on the t-mobile site that promise 100mbs. Now, what can I do when it goes to 2mbs... pretty much the same as I do at 0mbs, nothing. 5mbs is pretty much rock bottom for streaming on a TV.
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