Accounts & Services

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  • 4,478 Discussions
  • 19,639 Replies

4478 Discussions

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tifftbFirst activity
asked in Accounts & Services

Keep and Switch Card help

Can someone please help, I am panicked. I had $316 on my keep and switch card and I transfered $311 from my venmo to the card. Venmo says transfer complete, and the prepaid card says balance $5.48 as if they sent that money to venmo. So $600 is missing in action. I have no idea who to call or what to do? Has anyone else tried to transfer money to this card and this happen? 

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T
11 days ago
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dlevansFirst activity
asked in Accounts & Services

Unable to Send email (text mesg) to my T-Mobile Mobile Phone

I am attempting to send an email from gmail to my mobile phone 7171234567@tmomail.com.  I receive a reject email from T-Mobile (see below).  I have tried multiple times over a 30-45 minute period of time. How do I resolve this issue?  Message not delivered There was a problem delivering your message to 7171234567@tmomail.net. See the technical details below, or try resending in a few minutes.  The response from the remote server was:550 5.1.1 server temporarily unavailable AUP#MXRT

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D
6 days ago
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saadasimFirst activity
asked in Accounts & Services

t-mobile hub invite

T-Mobile Hub is a disaster for business accounts.  I had a business account but it for some reason my login was deleted from the systems and I had to apply for a new one.So I had to get a new invite.  Here is what I went through.I contacted T-mobile 04 4/3 and she was supposed to get me an invite.I contacted them again on 4/8 as I did not get an invite. The new rep could not find any notes on my previous call so I had to request a new invite.She told me that they would send a new email in 1-3 bus days and I had to continuously monitor my email and within 30 minutes of receiving the email, click on their link.  Is that a way to run a business?

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S
29 days ago
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