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Not Receiving calls and delayed text messages

  • 15 March 2018
  • 80 replies
  • 23003 views
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Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11.

Randomly I will not receive calls when I have full bars. It doesn't show up as a missed call or anything. The person will message me on another messenger and when I call them back I usually get a bunch of text messages time-stamped from the past hour that I have also missed.

I will also randomly receive voicemails with no missed calls indicating that again, I've missed a call but it does not show up in my notifications .

I've tried all the resetting everything on my phone, I've disabled wifi calling and volte but the problem persists. Has anyone experienced this and had it fixed?

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Best answer by tmo_mike_c 10 October 2018, 21:23

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80 replies

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Crazy to see that people are experiencing the same issue even 4 years ago. I have been having the same problem for 3 months now. At first I thought i was going insane when I replied to messages I'd receive at home only to be told they had sent the message 3 days before!! And I can't seem to get phonecalls, everything goes to voicemail even when I'm sitting right next to the phone and looking at it as someone calls. I have a Samsung A52. Honestly, I think it's time to say goodbye

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Just got off the phone with tech team and they don't have a solution. I've had this problem for three months now. Turning off/on airplane mode every couple of hours is not a solution. Anyone with a solution??

Can someone confirm that switching to another network solved this issue? Just want to be sure this is not a phone hardware/software issue. 

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@sknishereC, 

I switched to Verizon about 1 week ago and honestly it's like all my issues stopped in less than 3hrs. I was back to getting calls and texts  and everything. You won't regret it, just switch.

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Thanks a lot Njeri. That is great to hear.

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Same issues here in Northern Virginia. I see new voicemails with no call. If I make an outbound call I will get a bunch of backlogged text messages.

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