my usage details is missing, nothing comes up when I click on usage. unable to see my text or calls
Best answer by HeavenM
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Same here. Worked 3-4 hours ago.
Userlevel 7
+14
I have seen a Mod post on this board in a few months.
I used to flag the posts so the mods would see them for screen name changes.
depending on how long ago you made your account your screen name is probably locked in now. there was a ongoing thread to get help changing your screen name but that thread hasnt been touched in quite some time.
Same here. Get page with manage data instead of usage page on both website (using mobile or desktop) and app. Worked 3 hrs ago.
Have reinstalled app as well as cleared browser cache and removed TMobile cookies.
Ps: wish I could figure out why my # appears when posting. Profile user title set and set to show in settings? Probably so simple I'm missing it.
Deleted
Yes that is what I see also a screen that says (manage data)
Userlevel 7
+14
Mine doesn’t show because my billing cycle just ended and it will show at a later date.
Userlevel 1
this is what i see when i try to check usage details
Userlevel 1
i’m having the same problem. Just spent 40- minutes chatting with support and they have no idea why. They told me to give it 24 hours and check back. I have been unable to see my usage details for several days.
same here..…
how do I fix this so I can check my phone and texts numbers ?
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