Devices

Apple, Android, SyncUP, and more!

3616 Discussions

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unhappy-t-m-userFirst activity
asked in Android

How to fix image texting problems

Since Mobile is obviously too cheap to provide decent customer service (takes hours to get support) I thought I would try here. Image texting doesn't work, messenger constantly says image text fails, but nothing I have tried works. 

0
U
2 hours ago
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SlyviperFirst activity
asked in Android

Android 14

Why does Tmobile always drop the ball when it comes to updates? Poor service.

2
C
7 minutes ago
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rossgordniaFirst activity
asked in Other Devices

SMS on MY PC

I am a Tmobile user and would ;like ro beable to receive and send messages on my Windows PC deskop ?Has anyone have any experience with that ?-Ross 

0
R
7 hours ago
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Gmeagan6First activity
asked in Apple

upgrade

How will I know if I’m eligible for an upgrade

1
gramps28
Pillar
8 hours ago
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jstrdgnzlzFirst activity
asked in Apple

Deleting watch line

I wanted to delete a watch line that I have on my account. It costs 10 bucks and it really does not do anything. I have tried to use my watch when my phone is out of range and messages do not go through. So i feel it is a waste of money. How do I delete or cancel these lines? Do I have to call or is there another way to do this without having to call?

1
gramps28
Pillar
8 hours ago
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tjmurfFirst activity
asked in SyncUP and IoT

Gateway loses tower connection, (internet) after reboot or power outage.

I have to factory reset and configure the gateway every time there is a power outage and or if I reboot the device.  The local network remains but the gateway does not reconnect to the tmobile cell tower. Ready to quit service because of this.

0
T
15 hours ago
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japankmFirst activity
asked in Apple

Unauthorized activation request

Suddenly, a notification appeared on my friend's iPhone asking for activation, and I activated it. Then the eSIM was set up. Is this a scam or something? The acquaintance doesn't seem to remember seeing it at all.

0
J
18 hours ago
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Vincentlatelo365First activity
posted in Android

bluetooth activation messes up smartview tv mirroring

im having issues with my home internet wifi only when i use my smartview mirroring to the tv from my phone to watch movies....weveything runs fine until i connect my bluetooth earbuds so i can listen to the movie being synced on my tv quietly due to roommates...its only been happening foe the last three days...ive tried resetting my wifi and bluetooth network settings and restarting the router as well....ive even went got new home router som catd as instructed by the tmobile tech support people ..all this ro no avail....what is happening?...i have a samsung s23 ultra phone and samsung tv.....any aid on a setting im not aware of i may have pressed.....idk...the moviee is all " choppy" as it plays on the tv but the phone screen is fine...the second i disconnect my bluetooth earbuds it runs smooth as ice on the tv....ive even metered any changes in data while i made the the ear buds bluetooth go on and off thinking maybe it was putting a memory tax on the router...nope...no change in that

0
V
20 hours ago
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daviddea731First activity
asked in Android

text name converts to an email address aftr sending

I texted a long ago friend who haven't tt in 6mos or so. Had him saved as his name in my phone. After I sent him 2 qwik messages via text in text que/folder or whatever it changed to wat appears an email Like his phone number @ t-mobile....blah blah blah.com  Wats it mean He blocking me? He direct his text to an email if his? He not at this no. Anymore? Plz explain to Dave in denver Thx u

0
D
21 hours ago
5
5447kegFirst activity
asked in Apple

email address

What is the email address for the escalation department?

0
5
1 day ago
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BfskyleeFirst activity
asked in SyncUP and IoT

attaching a lanyard to the tracker?

How do I attach the lanyard to the synchup tracker?

0
B
1 day ago
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Ebdah1First activity
asked in Device unlock

Moto G Pure unlock

I have bought my phone of someone in Australia which turned out to be locked by T-Mobile USA. I never knew it was locked especially to an American company. I have tried to unlock it and paid for it twice to get the code to unlock it. It costed me more than $100 just to unlock it but it never worked. I got emails back from the unlocking company saying the IMIE number is fake which is what  T-Mobile USA got back to the company trying to unlock it for me or I get asked to contact T-Mobile to unlock it or by visiting one of T-Mobile stores which is not possible because I am in Australia. When I contacted T-Mobile they couldn't unlock it for me either.... So what do I do now? Please help if you can...  Attached screenshots including IMIE NUMBER....  THANKS 👍 

5
R
23 hours ago
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Lunchbox2208First activity
asked in Android

Blocked number leaving voicemails, harrassing caller

I have someone’s number blocked but they are still able to leave voicemails (harassing me); I accidently deleted the last voicemail they left before getting the calling number and the list I have of blocked numbers is so long it’s impossible to narrow down the number from that. Is there a way to view call history from blocked numbers in Android so that I can have T-mobile block it automatically from being able to leave voicemail messages, or is only option to reach out to T-mobile support and maybe have them view call history?

2
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Community Manager
1 day ago
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SnoopieFirst activity
asked in SyncUP and IoT

Syncup tracker won't update

My syncup tracker keeps giving me a message that the firmware update has failed and it will try again later.  I've tried everything I can think of and still waiting on support to get back to me.  I was wondering if anyone else is having this issue. 

1
A
1 day ago
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Angsty-AmphibianFirst activity
asked in Apple

iphone not connecting to gateway home internet

So I just set up my gateway and my phone runs even slower and for some reason when I go into settings and look at the connection, it says no connection even though the gateway says one device connected.. any ideas how to fix? 

0
A
2 days ago
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PavanxbFirst activity
asked in Apple

cannot send or receive text messages on my e sim

I got an e sim activated on my iPhone 13 Pro. But I’m unable to send or receive any text messages on my e sim number. If anybody has gone through a similar situation please help. It’s been less than 24 hours since my e sim got activated if I’m not wrong all the services should be up and running immediately after activation.

1
syaoran
Pillar
2 days ago
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joshuajonathanRookie
asked in Android

trouble with gmail account

I just got a new phone and my Gmail account will not open any photos. My old phone, fine, my desk top fine, but the new phone there is no preview and it then states, cannot open photo.  I went back to the T Mobil store and two agents tried unsuccessfuly to fix problem, They could not help me.  Any advice?

6
J
2 days ago
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OzzieBratFirst activity
asked in Android

Text Message

How can I mute or remove myself from a TMobile group text  

1
syaoran
Pillar
3 days ago
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Villefreak113First activity
asked in Android

Can an account holder move a paid subscription for thirdparty over to other gmail?

My Google one data and picture subscription is on a former Gmail account for my T-Mobile but I need to swap that subscription third party add on to a new Gmail account.

1
gramps28
Pillar
3 days ago
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jen1004First activity
asked in Android

Upgrade

I just recently change my phone plan to go5Gplus. Do I need to wait until it starts on my next cycle to be able to get the upgrade discounts that you get with the go5Gplus?

1
gramps28
Pillar
3 days ago
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anthonyczaplinskiFirst activity
asked in Android

CAN YOU ANSWER ME QUESTION

can you activate MY PHONE THREE OF  THEM WITH OUT THE bs AND THE PREPIAD  

1
gramps28
Pillar
3 days ago
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nkossFirst activity
asked in Other Devices

email monthly bill

I am on auto pay, but I used to receive a notification email about 2 weeks before the due date. For some reason, these emails have stopped and I can’t figure out why or how to turn them back on. Any help?

2
N
4 days ago
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EstefyAguilarFirst activity
asked in Apple

bloqueo de iphone

Buenas tardes yo compré un iPhone 13 Pro Max en Estados Unidos y no lo puedo usar en Colombia aparece que estoy bloqueado con ustedes y yo compre el celular en otra tienda esta todo pago por favor me lo pueden desbloquear mi número era 9293301635

1
gramps28
Pillar
4 days ago
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GlasgoGirlFirst activity
asked in Android

UNWANTED SPAM CALLS AND MESSAGES - HOW DO I BLOCK THEM FOR GOOD!!!

Been getting numerous voice mails from 805 637 7243. This is the so-called number to call to check voice mails for T-Mobile? I usually dial my cell phone number for voice mail access. I blocked this number as well as 305-707-0225 where the voice mails appear to originate from. The blocks are NOT working!! I’m getting calls, with no ring, and just noticing the voice mails. How can I stop getting any calls/messages and annoyances from these spammers???

1
gramps28
Pillar
4 days ago
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gkv777First activity
asked in Android

Pressed "never send" to phone number that may charge

I was trying to refill a prescription through automated text message system but i accidentally pressed "never send" to this number. How do i fix this? This number does not show up on the blocked numbers list. I have a samsung galaxy s23

0
G
4 days ago
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