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Caviar918Rookie

asked in Android

LG IMS has stopped

Could someone from T-Mobile support please respond to one of the questions about this topic with an update as to what we should to or when we can expect this to be fixed?

rz9First activity

published in Android

TMo is and native visual voicemail

I don't want to use TMo's app. I'm sure it'll just have ads or do data collection or just otherwise be bad -- it only has 3.5 stars in the play store and looks to be filled with bugs. You guys suck for dropping support of the built in android voicemail feature which worked just fine.Ugh. Stuff like this, my terrible reception at home, and the sprint merger make me think more and more about switching -- and I've been a t-mo customer for 15 years!

magenta6231016First activity

asked in Android

Galaxy Watch LTE duplicate messages

As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte

A

gmtom1Speaker

asked in Android

Note 10+ 5G GPS & Battery Issues/Problem

Hello,I just picked up the Note 10+ 5G from T-Mobile on launch day, and I'm having major issues with the phone's GPS. From searching online, it appears this is a known problem that was resolved on the Verizon version with a patch that was issued back in October, but seems to have been left out of the T-Mobile version.The phone will not obtain or maintain a GPS signal lock if you have the network set to 5G. It also struggles to get a GPS signal when in 4G mode too. Google Maps/Navigation and Waze both report "unable to connect to GPS", which leads me to believe it's a system issue with Android 10 or the firmware.I found threads reporting the same issue on the Samsung Community and XDA, I'm disappointed this bug wasn't addressed earlier like it was on Verizon. At least I got the Note via JoD, so I'm jumping back to the "regular" Note after my 30 days is up if this is not fixed soon.

magenta3200699First activity

asked in Android

LG V30 Oreo broke bluetooth audio

After updating to Oreo via the OTA release, bluetooth audio now skips/stutters constantly. Before the update it never skipped at all. Anyone else experiencing this yet? Hardware/Software info: LG V30 LG-H932 Rev.1.0 from T-mobile. Android v 8.0.0, 4.4.78 kernel, h93320h software. The only bluetooth audio device that I use it with (so the only I've tested with so far) is my vehicles Pioneer AVH-X2600BT head unit.

tmo_mike_cCommunity Manager

published in Apple

Official iPhone 13 Preorder Thread

Apple is turning the dial up another notch with the newest device in their lineup. iPhone 13, the long anticipated device is here for Apple super-fans. Number 13Apple has something for everyone with the latests iPhone 13 devices. iPhone Mini comes in five colors and three different memory variants. Get the Mini with 64GB, 128GB, or 256GB for those that need more storage space. The 5.5” screen brings you a high quality LCD display making your video viewing better. iPhone 13 gives you more with a 6.1” LCD display maximizing your video watching experience. You get more out of your camera with the Dual Camera lens making your photos and videos beautiful. Get up to 512GB of storage on select iPhone 13 Pro Max and iPhone Pro models to take make sure your favorite videos and pictures are saved for later viewing. The durable with ceramic shield front give us a solid device. Super-retina XDR display brings you a stunning clarity for your videos and pictures. The 4-core gpu 30% more graphics m

Alejandro215Rookie

asked in Other Devices

is anyone having network issues with galaxy z fold 3??

after i updated my phone to android 12 my service got so dam bad i wish i dint do it my z fold 3 is slow and the service is patchy and im tired of talking to a rep it seems all i get is a reset your phone and that could help this a 1800 phone i might get rid of it and get the galaxy S22 ultra if this phone does not get any better

joshnkFirst activity

asked in Android

Android Native Visual Voicemail Trouble

I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for the Phone app. I continue to get the messages "Visual Voicemail Activating" and "Can't activate Visual Voicemail". I have VVM on my plan via the ONE Plus add-on.I have removed the T-Mobile VVM app as I know that it will deactivate the native VVM. I have reset network settings, restarted the phone, and spoken with both T-Mobile and Google. I have yet to be given a reason this is not working. (Note: brought the phone over from Verizon but it's unlocked - all other data and voice functionality is good)

ASHUFirst activity

asked in Android

Android 12 Update for oneplus 7t Pro 5G McLaren

How long did it take to complete android 12 version for OnePlus 7t pro 5G?

BobalooLearner

asked in Android

Pixel 7 Security Update

My Pixel 7 will not receive the January 2023 security update . Tried doing it manually and no luck, have heard it’s a T-Mobile issue but that's just hearsay. Heard you can just pull your sim out and put another one in and it will update haven’t tried that one yet.

asked in Android

"LG IMS keeps stopping"

This started on one family member’s V30 yesterday and another today.This affects more than one LG model.Obviously T-mobile has changed something in the network.See this thread here: I have tried safe-mode, Disabling mobile data. Etc, etc. including all suggested on the internet and above thread with no success.I would advise against making any changes until an official response is issued from someone with sufficient knowledge to understand what network-wide changes were made and explain how to correct the problem or how T-mobile intends to correct the problem.I worked this issue for more than 8 hours today!

WylieProfFirst activity

posted in Android

Samsung Galaxy Z Fold 2 Preorders?

I’ve noticed that AT&T and Verizon have already begun preorders for the new Samsung Galaxy Z Fold 2….Any idea when T Mobile might join? I read somewhere that TMO isn’t doing preorders but will have the phones available at launch on September 18. Can anyone confirm?

stevetjrHelper Level 3

published in Android

Issues with losing connection to network since September update??

Has anyone else had issues with the "radio" since the last update to G935TUVU4APIA?? I know John Legere had announced late August we would be getting an update for the radio to activate the 4X4 MIMO and 256QAM in the S7 and S7 Edge so wondering if there is a glitch in the firmware. Since the update it has happened few times when I notice the phone has been quiet or I try to do something and it says it is in "offline" mode. It shows bars but no E, 4Glte, 4G etc and when I go to service mode it shows what Band it is seeing but says "idle". I have to go into airplane mode once or twice for over a minute or two and that seems to kick the radio back on and it is fine again. Curious if anyone else has seen anything "hinky" with the radio since the update.

magenta5483538Learner

asked in Android

Any one else getting "Configuration Notification" messages?

I keep receiving sms messages from short code number with the following text: Configuration Notification. Your MMS Service Settings have arrived. Open the configuration message and save the settings. the messages never contain settings or an attachment which I would not have trusted anywaysI have received them from the following short codes: 909, 5129, 5126, 5128, 5127. I'm using a one plus 3t and I have verified I am using the correct messaging settings as per https://support.t-mobile.com/docs/DOC-2090

mr_l84Speaker

published in Other Devices

What phone to migrate to from Windows Phone?

I know that this really is each person's personal opinion. But I'd like to hear what others have to say about those of us still using a Windows Phone. My first two cell phones were basic Nokia's from T-Mobile. Then when I went the smartphone route on my third phone I decided to stick with Nokia and got a Nokia Lumia 925 with Windows 8 Mobile. Then when an app I liked stopped getting updates on Windows 8.1 mobile I went with an Alcatel Idol4s with Windows 10 Mobile. So I've never had an iPhone or an Android phone ever. And I'm kind of stuck on what to do next, after my Windows Phone is no longer usable of course. Windows Phone is dead, so another Windows Phone won't be a viable option.But which should I get, Apple or Android? On the one hand I don't want to pay top dollar for an Apple. Sure, they're sleek and now have a good longevity record. But I feel like my phone shouldn't cost more than my laptop does. On the other hand I'm kind of mad at Google for killing the Window's Phone. Ok,

bussadude67First activity

asked in Android

Samsung A71 5G Network Issues

So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old phone was pushing 30mbps. Also the wifi calls drop all the time and then data service goes in and out. Here is a photo showing full 4g bars at Ontario airport for example and there is no network connection. Is this a known issue for this model, is there a fix coming? I am about to return the phone to the store honestly.

RogerWRookie

asked in Device unlock

Android 12 Oxygen 12 updated for OnePlus 9 Pro has MAJOR BUGS & ISSUES!!!!!!

I recently received a new update for android 12 & oxygen 12 for my oneplus 9 pro. Now I have a list of bugs and issues happening. I have read a lot of the same complaints here on the forum and other sites from oneplus 9 pro/ t mobile users experiencing the same thing. Just to list a few…… screen brightness changes for no reason, operational and navigational lag, refresh rate (120) slows down periodically, finger print reader and face unlock will randomly stop working. What is the game plan for t mobile to send out fixes to an update I didn’t need? This is ridiculous.

harvey62First activity

asked in Android

LG G7 error message this morning

LG G7 phone is getting constant LG IMS keeps stopping message/

fluffitudeLearner

asked in Android

LG v60 Thinkq (dual screen): Speakerphone cutting off

I am not sure if this is an OS issue or not, but taking a chance someone will have a fix. We have two of these phones and they both have an issue where while on speakerphone, it will suddenly and with no discernible pattern or time frame, mute your voice to the caller. You can still hear them but they can't hear you. If you take it off speaker, they can again hear you (or use headphones, I was just learned). Since it's happening on BOTH of our phones and have subsequently found other people online with this issue, they must know about. Am wondering if anyone has any input on this issue. thanks!

am321Speaker

asked in Android

issues with my Google pixel 6 Pro preorder?

Thanks in advance for taking the time to read this long post and to give me some help and advice. So I preordered a Google Pixel 6 Pro from T-Mobile's website, but I seem to be having a lot of issues with my order. What should I do? Because I have a feeling that I'm not going to receive my phone. That somewhere down the line you were just going to get canceled or they're going to claim that I never made an order. 1st off when I tried to make the purchase on T-Mobile's website as soon as preorders became available, there was some type of technical issue that was confirmed by customer care who confirmed that with the IT department. Then about 3-4 hours later the website was working again and I was able to purchase the device.So after I completed the transaction I never received any confirmation email and any of my DocuSign emails that I should've received after placing the order. Which I was able to confirm on T-Mobile's website and through the app that I had an order processing. The ord

n64kpsRookie

posted in Apple

iPhone 14 Shipping Confirmation

Hi all,I pre-ordered the iPhone 14 Pro Max 256gb in Space Black with an estimated shipping date between 9/30 and 10/6. I know that T-Mobile only charges when pre-orders are about to ship. This morning (9/15) I saw that my card was charged. Has anyone else been charged, got a shipping notification or tracking number? If so, when was your initial estimated shipping date?

magenta3752133First activity

asked in Other Devices

Unlocked the phone

здравствуйте! заблркирован телефон под вашего оператора, прошу разблокировать его, так как срок контракта с Вами истек.iphone 5s 16gbmodel A1533

zonkerRookie

asked in Android

LG G7 wifi calling does not stay enabled after 9.0 upgrade

Hello,This was not a problem before the upgrade. Now I am needing to re-enable wifi calling daily it seems. I suspect it turns off when I leave wifi, and even though the preference is to use wifi for calling, it has to be manually re-enabled all the time.How can i get it to stay enabled?Thanks!

GriffithMagentaFirst activity

asked in Android

Unlocked s21 Ultra showing as "Unknown Device" and not supporting 5G or Extended Range LTE on My Mobile account

I just bought an unlocked S21 Ultra directly from Samsung. It works great, including the tmobile voicemail app and RCS through the Google messages app. It says I’m connected to 5G on the phone, and I get 150+mbps download from home on speedtest.netThe problem is that the tmobile account website shows this:The problems with this is:Most important: I have free phone repair insurance through my Uber Visa Signature credit card. In the past, when I filed a claim, they required a screenshot of the account to show that I have the device I’m filing a claim for on the tmobile account that I pay monthly through my credit card. I would have issues proving that I have an S21 Ultra on my tmobile account if it says “unknown device:” I’m worried I’m not getting the best speeds or roaming experience if I were to take a road trip in a rural setting. 150mbps+ from home is good enough in the major city that I live in, and I’m sure it’ll be better if I get closer to the tmobile cell phone tower which

Ethan250First activity

iPhone 13 Pro Max on Backorder

I ordered my iPhone 13 Pro Max (128 gb) today. How long will it take to get it shipped? My estimated shipping date is 11/30/21 - 12/14/21. Does my card get charged once the phone is shipped? Thanks

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