Other Devices

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  • 445 Discussions
  • 1,600 Replies

445 Discussions

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magenta6809072First activity
asked in Other Devices

connecting car in garage

How do I connect my car to download vehicle software uploads? It finds the network but does not accept my password. 

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6 months ago
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Zamboni10First activity
asked in Other Devices

T-Mobile 5G home internet

I picked a home internet 5G last year 9/27/22 but didn’t work well and didn’t have reliable coverage, so we returned it on 10/02/2022. I just noticed that T-Mobile charged me $86.30 on Oct 2022 for set-up and $51.40 every month until July 2023 and then $56.40 from July to now! Total $666.70 On the phone with T-Mobile for the last 45 minutes. Check your bill… My account shows that we have returned the device! 

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Z
6 months ago
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GentlemanJimFirst activity
asked in Other Devices

Windows not finding the printer

I have successfully connected my Brother printer to the internet through my T-Mobile box, but when I try to connect to it on any of my computers (two laptops and a desktop), none of them can find a printer.I dumbed the network down to 2.4 GHz, WPA/WPA/2, TKIP & AES and repeatedly rebooted everything without success.All are showing up as connected devices on the T-Mobile Internet app, but Windows is not finding the printer. I have tried connecting directly using the printer’s IP address, but that doesn’t work either.I talked with T-Mobile Home Internet Support, but after running through things the only suggestions were (1) to delete the printer’s drivers, etc., from the computer and go back through the printer installation (which I did, with no change) or to add a Mesh and try connecting through that.Any suggestion on getting Windows to see the printer that is on the network?I am about ready to jump back to ATT. Lousy customer service and slower speeds, but at least everything conne

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7 months ago
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ChristyDoodleFirst activity
asked in Other Devices

Galaxy Watch 4 Battery Life

Ever since the software update last week I have had to charge my battery AT LEAST TWICE per DAY!!!I had my watch fully charged at 8:45 this morning and it’s already at 75% (3 ½ hours later). At this rate I will have to fully charge it again before I go to bed.I would LOVE to upgrade to the Galaxy Watch 6, but I am still paying on this one. Is there any way to get an early upgrade without having to pay off this one upfront?

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7 months ago
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PetePPFirst activity
asked in Other Devices

Privacy Warning

I am recently receiving “privacy warning” and “no Internet connection”, on my tablets. I can temporarily resolve this by “forgetting the network”, but it happens several times a day,. The Wi-Fi on the phone is fine, just the tablets are giving me issue.  Please advise. Thanks.

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P
5 months ago
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Thomas mooreFirst activity
asked in Other Devices

no sim card

No SIM card on Mifi  hot spot 

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T
6 months ago
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EdnnyzFirst activity
posted in Other Devices

compre tarjeta sim y no me ha llegado

Hace 10 días compre y cancele la siM card con número nuevo que necesito para mi hija y aún no me llega a mi casa . He llamado y no me dieron información solo que debía esperar.

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7 months ago
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ECONOMYGIRLFirst activity
asked in Other Devices

Poor Tmobile Internet Service at Marina

I have a boat at a marina that has Tmobile internet that I have access to, but streaming my Amazon Fire Stick, it keeps buffering.  What can I do for better internet service?  Is there something to boost it I could have on the boat?  

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7 months ago
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menzebaFirst activity
asked in Other Devices

5G Hotspot charging issue

I have a TMobile 5G Hotspot and it will not keep a charge and it takes forever to get it completely charged.  Has anyone else had this issue?  I am on the road and need to have this access but can’t seem to keep a charge long enough to get anything done.  Thanks!

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6 months ago
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Heavymetal1212First activity
asked in Other Devices

T Mobile Gateway

Have been using for about a year w/o any problems. Lately, pausing, buffering more and more. Now I can sign in on any of my devices. Only my PC which is ethernet cabled.Any help will be appreciated greatly.Thank you in advance

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7 months ago
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Kurl71Novice
asked in Other Devices

Timex Family Connect Watch issues - display and ring

About 3 months into wearing this watch, all calls go directly into voicemail and won’t ring through and then the display went completely black. I am wondering if anyone has found a solution other than replacement for either of these issues? If not, this is a total lemon. 

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4 months ago
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ljs22First activity
asked in Other Devices

Can I use an outlet surge protector with the KVD 21 modem?

I believe I read that you need to plug the modem directly into an outlet, but can the outlet itself have a surge protector?  Thanks.

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7 months ago
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Jowanda1012First activity
asked in Other Devices

Cancel Mobile Hot Spot Service Only

I recently moved to a much more congested area in another state near a big city. I need to cancel my Mobile Hot spot because it seldom works without significant buffering or drop-outs. I also have T-Mobile cell phone service which works OK. How do I do this? I currently have a device balance of $119 which I’m willing to pay to simply cancel the subscription plan.Thanks for any help anyone can give...frustrated!

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J
7 months ago
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PeteChFirst activity
asked in Other Devices

CellSpot setup with Comcast

I am trying to set up a T-Mobile CellSpot.  I have Comcast for my internet provider.  I am having trouble setting up the ports that need to be opened.  If you have a cellspot and are a comcast customer, how did you set up your Xfimity Modem?

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7 months ago
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Rupa maryalaFirst activity
posted in Other Devices

l hope pen phone nano sim card needs activation, how to do it?

L hope mini pen phone nano sim t mobile phone needs activationhow do i activate the nano sim, if the phone is not a tmobile product?

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R
6 months ago
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jeremy1017First activity
asked in Other Devices

UPnP issues

I was told this Wi-Fi would work really well for Xbox live. So far, I can’t get it to stop lagging. What are my options?

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J
7 months ago
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CissydFirst activity
asked in Other Devices

ps4 is dropped

My ps4 is getting dropped from internet connection how do I fix this?

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6 months ago
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CroberFirst activity
asked in Other Devices

Friday harbor wa HOTSPOT keeps turning off

Friday harbor wa HOTSPOT keeps turning off. It was fine two weeks ago

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5 months ago
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RAYGSOFirst activity
asked in Other Devices

5g cellspot not connecting to internet

On July 28, 2023 my 4g cell spot stopped working after a t mobile customer service rep changed something on my account.  I immediately called t mobile about this and they sent me a new 5g cellspot which also doesn’t work.  Both cellspots cannot connect to the internet.I called AT&T, my ISP, and made sure the proper ports were open.  They are but cellspot still not working.  After more than 2 months t mobile has thrown up their hands and said they don’t know what the problem is and I should use wifi calling. Anyone else with this experience or even a solution? 

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6 months ago
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username0First activity
asked in Other Devices

T-Mobile Hotspot Devices - can they also be used on other networks?

I would like to use my T-Mobile hotspot device with another sim card while I travel overseas.  is this possible?  Anyone succeeded with this?  

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6 months ago
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JennieB06First activity
asked in Other Devices

Manually disabled a device

I disabled my son's Switch on the app and am now unable to get it back online. It doesn't show up on any list I can find and won't connect when he enters the password. We've restarted the Switch and also the gateway. What can I do to get it back? 

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J
6 months ago
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JwkahmannFirst activity
asked in Other Devices

gateway requiring daily resets

Using gateway as modem and router signal is “very good”. had to reset the gateway this morning last night worked great what can cause this ??

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J
6 months ago
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RixchtFirst activity
asked in Other Devices

home internet device

i have T Movile home internet and i did a web using 192. etc and it is giving me a limited viewing and option compare on the smartphone on my pc and is there a way to get in the router and check and settings and devices connected.

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R
6 months ago
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Wayne1222First activity
asked in Other Devices

hopspot

Why is my t mobile hotspot saying no signal? 

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W
7 months ago
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Firecop13First activity
asked in Other Devices

Not all Google contacts are listed. How can this be resolved

Not all of my Google contacts transferred to Digits

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F
6 months ago
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