Other Devices

Not Android or Apple? This is the right place.

  • 508 Discussions
  • 1,591 Replies

508 Discussions

C
carieplummertFirst activity
asked in Other Devices

DIGITS not sending texts out

I’m unable to send text messages from the DIGITS app both from the web and desktop app, it keeps telling me unable to create conversation but it allows me reply old texts.

0
C
2 years ago
K
kerrythurberFirst activity
asked in Other Devices

5g gateway not working

I just got a gateway from t-mobile, hoping to replace my existing wifi.  Everything it said to do took about 3 times as long as expected, and I had to reset the password because evidently tmobile set it up before they sent it.  But it’s finally up and going.  The connection quality says “Very good” and it says my phone is connected to the Wi-Fi gateway which is connected to the Internet.  Nothing connects, however.  Web sites say (after a long wait) that DNS is not available, or, depending on the browser “The request timed out”.  Other apps just blank out or say the Internet is not available.  I’m only typing here because I’m connected to my previous network on the laptop.  If I try to reach this site on the phone it times out.  Do I have a defective gateway?

0
K
2 years ago
A
autryldFirst activity
posted in Other Devices

Is Pandora Ad-Free weekends still an offer?

The T-Mobile “Offers” webpage shows Pandora Ad-Free weekends as an offer and does not mention Tuesday until you click on it and get redirected. (05/11/2022) So does the webpage need to be cleaned up?https://www.t-mobile.com/offers?INTNAV=tNav%3ADeals%3AAll“We’re dialing up the volume for our customers for free.Listen to Pandora ad-free radio weekends, plus, get access to special entertainment from SiriusXM—just for being a customer.”

0
A
1 year ago
S
sparky415Learner
asked in Other Devices

Cell-Fi

How can I get a Cell-Fi signal booster 

0
S
2 years ago
C
Cindy s TextFirst activity
asked in Other Devices

Alcatel Go Flip 3 Text

• Is it possible to send a text message to “draft” on this phone?• If it is possible, then how do you retrieve them?Thank you! 🙏….. From a non-technical retired, “mostly tired”,Grandma trying to be “hip” w/my grandkids. 🤳🏻       

0
C
1 year ago
G
ganzoFirst activity
asked in Other Devices

what does it mean by the email saying "subscriber modified" and it gives am msisdn number?

i received an email from noreply@t-mobile.com that my T-mobile account has been updated. Subscriber has been modified for device #. The msisdn has been changed from # to #xxxxxxxxxx.What does this mean and is it legitimate?

0
G
1 year ago
V
vioricapFirst activity
posted in Other Devices

M5000 issue

I just want to give feedback on an issue I encountered using the M5000 Inseego hotspot. I tried to connect to the admin page to change the default settings. Well it does not allow you to connect. I called in customer service as well and they were not able to help me. BUT I did encounter others on Reddit discussing the issue. Apparently you can only log on to the admin page with 2.4 network band. So I had to change the bandwidth on the primary network to 2.4 and finally was able to connect. It would be great if you all fixed that issue so we can keep the bandwidth at the 5G and be able to connect with no issues to make changes. Please and Thank you! 

0
V
1 year ago
G
gary6326First activity
asked in Other Devices

Add printer

How do I add a printer since the KVD21 has no WPS?

0
G
2 years ago
S
sbumgarnerFirst activity
asked in Other Devices

Digits won't load on Mac 10.13.6

Uninstalled old Digits (which worked), installed latest version. Click icon, flashes in dock, then disappears. Now what? How do I go back to the version that worked?

0
S
2 years ago
M
mr_l84Speaker
asked in Other Devices

Would getting a network switch with QOS help with CellSpot call quality?

I notice that my CellSpot, which normally works fantastic, doesn’t give me a good call when the computer or other device is downloading, uploading or streaming while I’m on the call. It’s not every time, and with some things there are ways of turning down the download and upload speeds of other processes that helps solve the issue.But still, instead of having to manually fix what ever is hogging the internet at my house to use my phone connected to the CellSpot, it would be nice to have an automatic way of it changing. Any ideas?One thing I saw but don’t know much about is a network switch with QOS (quality of service). From what I read, it’s a device that prioritises certain network data packages, or something like that. So I could hook up the modem to it and then the CellSpot and router to the QOS network switch, and it will prioritise the voice traffic over the data traffic.Right? Maybe?Thanks!

0
M
2 years ago
H
Hi.Helper Level 1
asked in Other Devices

Set ON DIGITS OR ONLINE: block a # ?

Possible?

0
H
2 years ago
K
Kbyrne5494First activity
asked in Other Devices

MIFI 2000 Door Stop

By no means an IT Whiz, but in 7 months, I am on my THIRD MIFI2000.  First device Had an issue requiring INSEEGO Tech support to ask T mobile to swap out under Warranty.  Second device, (refurbed) did not work (Will not connect).  Store clerk recommended A 5 G Gateway.  Terrific device for home use.  unfortunately, Tmobile will not Cancel the remaining 17 Months of payments on their Door Stop.  So swapped out for Warrantied Device number 3.  Worked in store for all of 5 minutes.  By the time i got home, no connection gain.  numerous calls to Tech support have yielded no results.  Suggesting another Warranty Swap.  Anyone know of any recourse ?  I dont mind playing the Warranty game, but at $17.00/mo and $5.50 Warranty fee, and $20.00 restocking fee i can get a Bronze Doorstop that works much better.  ! Any suggestions/Recommendations would be GREATLY appreciated.

0
K
2 years ago
K
Krg4282First activity
asked in Other Devices

t mobile coolpad surf hotspot

I was recently given a cool pad surf hotspot I can't find an IMEI # anywhere on it where would it be located. I don't have the box. How many devices can you run off of it?

0
K
2 years ago
D
DayDreamer901First activity
asked in Other Devices

lifeline

how do I add lifeline?

0
D
1 year ago
D
djwohioHelper Level 1
asked in Other Devices

Contacts: Alcatel GO Flip Import\Export

I am trying to export the contacts from my Flip Phone, merge\clean them and reimport them.I was successful performing this task with my old Samsung 8.I followed instructions on the TMobile site for the Alcatel. However the export options are all grayed out. Can anyone help?  I need to do the export before the Import.Details below;[Contacts] [Options] [Settings] When I select [Export]  I get 2 options‘Memory Card’:Grayed Out not selectable ‘Bluetooth’:Grayed Out not selectableWhen I select [Import]  I get 3 options ‘Memory Card’:Grayed Out not selectable ‘GMail’:      Not imported ‘Outlook’:   Not imported 

0
D
2 years ago
M
Me and youFirst activity
asked in Other Devices

IP address

Is there a way I can verify information for the IP addresses that are showing up on my list of connected devices?

0
M
2 years ago
S
SoowooFirst activity
asked in Other Devices

inseego m2000 keep reboot

My inseego m2000 reboots while I am using it.

0
S
2 years ago
C
c9d5f6First activity
asked in Other Devices

Go Flip 4 help

Can I disable the power on/off tones on a Go Flip 4 phone.  They are really annoying.

0
C
2 years ago
M
minidonkeys2Rookie
asked in Other Devices

Does Go Flip 4 have voice recognition capability?

Does the Go Flip 4 have voice command for texting.  If yes, please guide me to set it up.  Thanks

0
M
2 years ago
J
Jth1970First activity
asked in Other Devices

ooma

Do I need to buy the actual phone or does it come with the ooma air device promo ?

0
J
2 years ago
A
AjarFirst activity
asked in Other Devices

device tradein

Does T-Mobile take devices that aren't from T-Mobile for trade-ins?

0
A
2 years ago
P
Panda2189First activity
asked in Other Devices

hotspot device

I have a hotspot device, is there a way to start a network test drive with the device I currently have?

0
P
2 years ago
R
Route22First activity
asked in Other Devices

Messages on Inseego M2000

Why do I get messages, which are really ads for things like Mega Millions, on my M2000 MIFI device?  The are irrelevant, annoying, and a waste of time to delete. 

0
R
2 years ago
P
potweetFirst activity
asked in Other Devices

Upgrade from prepaid T9

I am buying a T-mobile inseego M2000 and already have a prepaid Franklin T9 with T-mobile. Can I take the sim card from the T9 and install it in the M2000? Some have said I need a different sim for the inseego device? Can the sim be switched back to the T9 if I choose to do so? Thanks

0
P
2 years ago
S
SuhellerFirst activity
asked in Other Devices

broken family connect watch

Can the Family connect watch be repaired?

0
S
1 year ago
25,467
Topics
102,880
Replies
1,291,714
Members

New badge winners

Show all badges
Terms & Conditions