Here is what seems to have finally worked for me. I did the network reset, then I switched off of 5g down to 3g, and then I went into ringtones and picked a tmobile ringtone, rather than one I had downloaded. My phone finally rings for the 1st time in a month! For my son with his Note 8, he put in a new SIM card, and that did the trick for him. So from your help and what I've researched there is no 1 answer to this issue.
Okay I did to the network reset. My phone vibrated but did not ring, and sound is turned up
Actually I just googled this. I’m going to give it a try
How do you do a network reset? We have powered off so many times it’s ridiculous. We’ve been trying to troubleshoot but nothing is working. So I’m okay with a network reset if it will help
My son and I are having the exact same issue as @Paul888 and it is beyond frustrating. 2 different Samsung phones, but the same problem.Please help us!
No. It is happening at home and when we’re out and about
It is such a frustrating and inconsistent app that I have paid for years. It seems that somehow there should be some payback or refund for not working more than half the time
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