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Mross506First activity

asked in Android

Phone Suddenly Drops Service unless on Wi-fi! -S22 Ultra

S22 UltraRandomly a couple days ago my phone dropped all service and only have 1 bar or an X for cell signal when we have 5G in our area. After talking with online tech support we went to the store for better support.Went thru all the eSim/New Sim Card troubleshooting Reset all phone/network settings.Nothing works. I not have a $1000 brick that is 6 months out of warranty! It will work fine if on wi-fi calling and if I am driving around it will randomly pick up 5G service and work great (both cell and internet) for about 5 minutes and then it drops it again. SO FRUSTRATING! We have been customers for 9 years and have 7 phones on our plan (Large family) but since my phone has a really small pixel out around the camera (an issue that I have had since owning the phone) they won’t warranty it. It blows my mind that we can pay this much for phones and they have an issue that is obviously the phone and not from me dropping it or something. I’ve read that alot of other people have had this sa

1 hour ago

SlyviperFirst activity

asked in Android

Android 14

Why does Tmobile always drop the ball when it comes to updates? Poor service.

1 hour ago

unhappy-t-m-userFirst activity

asked in Android

How to fix image texting problems

Since Mobile is obviously too cheap to provide decent customer service (takes hours to get support) I thought I would try here. Image texting doesn't work, messenger constantly says image text fails, but nothing I have tried works.

3 hours ago

Jo1997First activity

asked in Android

Not receiving texts from Verizon carriers!

Hello Everyone,I’m looking for some sort of help if anyone has encountered the issue that I am having. I recently tried to make a switch over to Verizon from T-mobile and had begun the process online. Mistake number 1. In trying to do so I did not realized that I needed transfer of liability from the account that I was under in order to have my own account. After realizing how much of a mess it was to even do that I decided it was not worth it to switch after all and decided to stick with T-Mobile. Before my number could be on my own account the T-mobile rep said that my number was ported to verizon and needed to be ported back. I had called Verizon and had them port my number back as they said my number was only partially ported. After all that I had my own account on T-mobile. Now I am not receiving messages from ANY Verizon carriers and I dont know what is going on. Verizon carriers are able to receive my messages and calls but I cannot receive messages from them, just calls. I have

8 hours ago

shigeFirst activity

asked in Android

pixel 8 pro sms issues

Do you know how to fix sms issues which can’t send symbols like ?, !, → and etc. I tried restart, reset network setting and check the system udate.

10 hours ago

Curiogeo6First activity

asked in Android

Revvl 6 Pro Gmail attachments

Hello, I’ve been searching for a solution for unable to download attachments in the Gmail app on this device. I recently got the new phone about 2 weeks ago. I’ve done the “fixes” seen in the Google forums for Gmail attachment issues, but it will not fix it. I have also uninstalled the update for Gmail, then reinstalled it. Mimicked settings for Gmail just like my old phone (a Motorola) and it still will not download attachments. Yet, when I added my Gmail account to the Microsoft Outlook app, I am able to download attachments from my Gmail account. Anyone else have this issue? I’m at a loss for what else to do.

11 hours ago

Vincentlatelo365First activity

posted in Android

bluetooth activation messes up smartview tv mirroring

im having issues with my home internet wifi only when i use my smartview mirroring to the tv from my phone to watch movies....weveything runs fine until i connect my bluetooth earbuds so i can listen to the movie being synced on my tv quietly due to roommates...its only been happening foe the last three days...ive tried resetting my wifi and bluetooth network settings and restarting the router as well....ive even went got new home router som catd as instructed by the tmobile tech support people ..all this ro no avail....what is happening?...i have a samsung s23 ultra phone and samsung tv.....any aid on a setting im not aware of i may have pressed.....idk...the moviee is all " choppy" as it plays on the tv but the phone screen is fine...the second i disconnect my bluetooth earbuds it runs smooth as ice on the tv....ive even metered any changes in data while i made the the ear buds bluetooth go on and off thinking maybe it was putting a memory tax on the router...nope...no change in that

22 hours ago

daviddea731First activity

asked in Android

text name converts to an email address aftr sending

I texted a long ago friend who haven't tt in 6mos or so. Had him saved as his name in my phone. After I sent him 2 qwik messages via text in text que/folder or whatever it changed to wat appears an email Like his phone number @ t-mobile....blah blah blah.com Wats it mean He blocking me? He direct his text to an email if his? He not at this no. Anymore? Plz explain to Dave in denver Thx u

23 hours ago

mysaltylifeFirst activity

asked in Android

Android 14 Update for Samsung Devices

When will the Android 14 update be available for the Samsung galaxy devices?

1 day ago

rannisonFirst activity

asked in Android

How to configure multi-device connect on TMO OnePlus 8T+ 5G

Any info on how to get this configured and working? Thank you!

1 day ago

Lunchbox2208First activity

asked in Android

Blocked number leaving voicemails, harrassing caller

I have someone’s number blocked but they are still able to leave voicemails (harassing me); I accidently deleted the last voicemail they left before getting the calling number and the list I have of blocked numbers is so long it’s impossible to narrow down the number from that. Is there a way to view call history from blocked numbers in Android so that I can have T-mobile block it automatically from being able to leave voicemail messages, or is only option to reach out to T-mobile support and maybe have them view call history?

1 day ago

OLgaIrisFirst activity

asked in Android

visual voicemail

Why do I get the message “Transcript not available” when trying to use visual voicemail?

1 day ago

joshuajonathanRookie

asked in Android

trouble with gmail account

I just got a new phone and my Gmail account will not open any photos. My old phone, fine, my desk top fine, but the new phone there is no preview and it then states, cannot open photo. I went back to the T Mobil store and two agents tried unsuccessfuly to fix problem, They could not help me. Any advice?

2 days ago

paul888First activity

asked in Android

Lost capability to text: Contacts show sip:[phone number]@msg.pc.tmobile.com;user=phone

Hello, I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number and it is changed to:sip:[phone number]@msg.pc.tmobile.com;user=phone I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone Any idea what is going on? I am able to text other people. Thanks, Paul

2 days ago

AgenthfgRookie

asked in Android

Voicemail Issue

Is anyone having an issue retrieving voicemails? This started yesterday. I have clients texting mne that they have left messages but I am not getting any messages. I call in and it says i have no messages.

2 days ago

tahsin08First activity

asked in Android

Other party cannot always hear me

I joined T mobile to days back. I had about 5 calls including calls with T mobile customer service, every call I have been in had issue with the other person could not hear me part of the call. All calls were made from my home. I have Samsung Galaxy 20 Ultra. I have 14 days to decide and I am at the verge of deciding to leave T mobile. Anyone can give me a reason not to leave Tmobile?

2 days ago

OzzieBratFirst activity

asked in Android

Text Message

How can I mute or remove myself from a TMobile group text

3 days ago

Villefreak113First activity

asked in Android

Can an account holder move a paid subscription for thirdparty over to other gmail?

My Google one data and picture subscription is on a former Gmail account for my T-Mobile but I need to swap that subscription third party add on to a new Gmail account.

3 days ago

jen1004First activity

asked in Android

Upgrade

I just recently change my phone plan to go5Gplus. Do I need to wait until it starts on my next cycle to be able to get the upgrade discounts that you get with the go5Gplus?

3 days ago

anthonyczaplinskiFirst activity

asked in Android

CAN YOU ANSWER ME QUESTION

can you activate MY PHONE THREE OF THEM WITH OUT THE bs AND THE PREPIAD

3 days ago

GlasgoGirlFirst activity

asked in Android

UNWANTED SPAM CALLS AND MESSAGES - HOW DO I BLOCK THEM FOR GOOD!!!

Been getting numerous voice mails from 805 637 7243. This is the so-called number to call to check voice mails for T-Mobile? I usually dial my cell phone number for voice mail access. I blocked this number as well as 305-707-0225 where the voice mails appear to originate from. The blocks are NOT working!! I’m getting calls, with no ring, and just noticing the voice mails. How can I stop getting any calls/messages and annoyances from these spammers???

4 days ago

gkv777First activity

asked in Android

Pressed "never send" to phone number that may charge

I was trying to refill a prescription through automated text message system but i accidentally pressed "never send" to this number. How do i fix this? This number does not show up on the blocked numbers list. I have a samsung galaxy s23

4 days ago

AlwaysBossFirst activity

asked in Android

cant use my third party billing for my YouTube payments

I no longer can use my 3rd party billing and never changed the settings and i called and it's not blocked idk what to do now

4 days ago

kecupIIFirst activity

asked in Android

Family Allowances

Using family allowances I used to be able to turn sons phone off when needed, not just data, but made it where he couln’t use phone at all at night. I can turn data and wifi off but need to make it where he can’t make calls all through the night. This feature used to be available now it is not.

5 days ago

hehuhnFirst activity

asked in Android

Samsung Galaxy S20 5G Firmware Update

Wird das Samsung Galaxy S20 5G mit Sprint Branding das Update auf Android 13 erhalten? Wenn Ja, wann ungefähr?

6 days ago

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