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Caviar918Rookie

asked in Android

LG IMS has stopped

Could someone from T-Mobile support please respond to one of the questions about this topic with an update as to what we should to or when we can expect this to be fixed?

188

9 months ago

sakethia3First activity

asked in Android

Change voicemail from spanish to english?

Change voicemail from spanish to back to english?

20 days ago

AlexandelsosaFirst activity

asked in Android

why is T-Mobile downloading apps without my permission?

T-Mobile play in the app selector have been sending me notification and have been downloaded without my permission or my initiation several times this week and I have uninstalled them several times and they keep coming back on top of that Facebook an app that I haven't used since 2014 keeps being downloaded along with these two and I want to know why or this will escalate because this is a massive violation of privacy.

3 months ago

missivieFirst activity

asked in Android

Same text going out multiple times

I have an LG V20. The same text goes out multiple times to the same person. Why? How do i fix this? Restarting hasn't helped.

1 year ago

cterrianFirst activity

asked in Android

How to email MMS to phone?

I'm new to T-Mobile, but I've Googled this question and read to use my phone number with @tmomail.net as the address to send to my phone.Every time I try, it comes back with the 550 error.What am I doing wrong?

5 months ago

justgreeneFirst activity

asked in Android

How to enable short codes - not getting certain text messages

I am not getting text messages from Chipotle anymore. I was getting them back in September but now they stopped. I contacted Chipotle and they said everything is good on their end - to have my provider enable the short codes. So, how do I enable the short codes?

9 months ago

wakatak808First activity

asked in Android

Change voicemail from spanish to english for coolpad catalyst please

Can anyone please help me to change my voicemail from Spanish to English.

2 years ago

doncarlos51First activity

asked in Android

phone won't ring calls go straight to voice mail

My phone won't ring when calls are coming it goes straight to voice mail.

1 day ago

stephy87First activity

asked in Android

How can i disable my voicemail?

I would like to disable my voicemail so that i can no longer recieve voicemails how can i do this

1 year ago

ben.murkenFirst activity

asked in Android

A.J.First activity

asked in Android

What is the 'Search for Chatbots' thing in my text message contacts and how do I get rid of it?

There’s a group ABOVE my favorites in the contact section of my text messages that’s called “Chatbots” with a contact called “Search for Chatbots.” When I click on it, I get a warning that it’s a T-mobile product, not a Samsung one, then it brings up a search feature which doesn’t seem to have any results.I’m curious what this was supposed to do, but what I really want to know is: How do I remove this?

1 year ago

aguilad20First activity

asked in Android

Messages

When I send a text message to a certain person my text messages show Sent as SMS via Server. I have not changed anything on my phone settings or message settings. It only happens with one person and no one else. How can I fix this or turn that off. I've turned off my sent, delivery and typing notifications. Anyone else having this issue? I have the Galaxy Note 20 and they have Google One, I believe.

1 year ago

seriouslyfrustratedFirst activity

asked in Android

Game Spotlight

A notification popped up on my phone today about Game Spotlight. Finding no other option to discard or disable this message I did the “tap to set it up”, hoping to see a way to disable it. After tapping the option to “Never” set it up, I now have the same set up message and a “check it out” message tha tis 4 times in size!!I have no intention of using this service. How can it be bypassed or removed? Or maybe it time for a new carrier?By the way, my 611 call was a huge waste of time. What happened to real people for support?

1 month ago

bussadude67First activity

asked in Android

Samsung A71 5G Network Issues

So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old phone was pushing 30mbps. Also the wifi calls drop all the time and then data service goes in and out. Here is a photo showing full 4g bars at Ontario airport for example and there is no network connection. Is this a known issue for this model, is there a fix coming? I am about to return the phone to the store honestly.

1 year ago

spta100First activity

asked in Android

Xiaomi Phones

Hi I'm planning to buy the Xiaomi Redmi Note 7, but before I buy it does anyone know if it is compatible with T-Mobile's network?I don't know if this is needed but I am from SoCal.

1 year ago

timmob

asked in Android

"LG IMS keeps stopping"

This started on one family member’s V30 yesterday and another today.This affects more than one LG model.Obviously T-mobile has changed something in the network.See this thread here: I have tried safe-mode, Disabling mobile data. Etc, etc. including all suggested on the internet and above thread with no success.I would advise against making any changes until an official response is issued from someone with sufficient knowledge to understand what network-wide changes were made and explain how to correct the problem or how T-mobile intends to correct the problem.I worked this issue for more than 8 hours today!

9 months ago

disappointed77First activity

asked in Android

stuck on tmobile screen

My phone powered down without human initiation and is now stuck on the T-Mobile screen. I am not sure if it ever fully powered down when he became stuck or if it became stuck when it tried to power on. Either way it is stuck on the screen and I cannot get the phone to turn on or off. Please help. I have had a horrible day with T-Mobile and this is just adding to my frustrations.

1 year ago

dfwfernRookie

asked in Android

Chatbots

Chatbots has appeared on my One Plus phone SMS at the top of texts yesterday. I want to delete it. How?

1 year ago

magenta6863921First activity

asked in Android

how do I make my phone number private

I want to make my number private so if someone googles my number my name doesnt show up !

9 months ago

d89rojasFirst activity

posted in Android

Delay in sending picture text messages

I am having a huge delay in sending a picture via text message. At times it takes twenty minutes at others it takes ten minutes, and that is if it sends at all. Regular texts go through right away. The pictures i send are ones i take, or screenshots so they aren't very big. This very annoying, does anybody know what I can do to fix this? It's only in sending, I receive pictures from other people with no problem.

10 months ago

juanzuniga98First activity

asked in Android

Can I upgrade my device through JUMP if the screen is cracked?

So I had been thinking of upgrading my Galaxy S7 to a newer device, but I recently dropped it and the screen cracked a little from one of the corners. I'm fully aware that in order to fix it I have to pay $175 and I'd get a refurbished S7 but I was hoping I didn't have to pay that if I could upgrade my phone regardless of its condition.

2 years ago

mommamack2First activity

asked in Android

Constant Voicemail "Received on Watch"

How do I get rid of the voicemail notification on my Galaxy watch? I have gone through my voicemails on my phone and deleted them all. I tried calling the voicemail from my watch notification and it just hangs up without calling. I even tried calling the number for my watch (which does not work). And the notification is still there...3 months later. At this point, it is just annoying. I have no voicemail and can't delete the notification on my watch, it says "Received on Watch" so nothing on phone's voicemail makes a difference, and it does not clear when I clear all the other notification on my watch. I just want to get rid of the notification.

13 days ago

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