Android

Samsung, OnePlus, LG, and more!

  • 2,132 Discussions
  • 9,515 Replies

2132 Discussions

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Dangordon2285First activity
asked in Android

any one else not receiving texts randomly

I am missing texts from random people (at&t. Tmobile, Verizon etc). The most recent is from an At&T android phone. I'll get texts and then randomly I won't get one text but then I'll get another 20m later. It's only my phone and not theirs because other iPhones on tmobile or other androids not on tmobile aren't having this issue. I'm half tempted to move to iPhone because I can't keep missing important messages.

16
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6 days ago
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Sandy WFirst activity
asked in Android

Print Contact List

How do I print a list of all contacts on my phone?  Not looking for call history.  Just contact names and related phone numbers, addresses, etc...

0
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6 days ago
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Masso435Learner
asked in Android

Monthly credit for RCS issues

My wife and I have carrier locked S23 phones. We, like thousands of people where Google Messages is using T-Mobile's RCS backend, continue to have issues sending and receiving RCS messages. They have to fix it regardless of the announcement back in September. They really didn't even layout if it makes those changes on current models over to Jibe or irs only future models. There is nothing to test. It already works for T-Mobile phones that already has Jibe set. Why I've been told they testing doesn't make sense. I pay for a service that doesn't work. I shouldn't have to turn off RCS or use a other messaging app if you offer it. Why can't any T-Mobile rep give any timeline, explanation, or anything? When. Sending messages, it literally sends double the data. One through T-Mobile servers and Jibe servers so it literally is already working that way.  

4
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7 days ago
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fireblazinstarFirst activity
asked in Android

text not going through or coming in on my end

Why is it that often the messages I send don't go through in the RCS chat and also why texts to me are not coming in but then come in weeks later? What is causing this its getting crazier and crazier all 3 of our lines are doing this

5
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7 days ago
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Jer.KFirst activity
asked in Android

C Port LAN on back of wifi 5g router

What is the C Port for with the LAN symbol? I can't find any information that will tell me if it's useful for my S21 Ultra. And if it is what C Port option will give me direct internet access or is is it for other purposes?Please explain as detailed as possible. Thank you,Peaceazy!

0
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8 days ago
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missanthonyNovice
asked in Android

Samsung A32 5G will not turn on

I plugged my phone in to charge and the screen just went black. I was able to power cycle it, only for it to just shut down again. Now it just won’t come on at all. 

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8 days ago
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gekko1323First activity
asked in Android

A particular incoming number not showing up on bill.

I need a little help. Here are the pertinent facts so none of you come back with theoreticals or irrelevant questions: 1- I have a Samsung.2- A particular company has called me on 6 different occasions.3- It is a DOMESTIC company based in California and it is a 844 number. (844-xxx-xxxx)4- They have left voice messages each time.5- I have the voice messages saved via the voicemail message app.6- I also have the written transcripts saved via the voicemail message app.7- I even made screenshots!8- HOWEVER, when I look at the online bill and past statements, this particular incoming call doesn’t show up on any of the 6 dates.9- Why is this happening? It is very important that I have those records showing on the bill.10- All of my other incoming calls from other numbers ARE showing. How do I resolve this? Thank you very much for the help. 

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gramps28
Pillar
8 days ago
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dajackRookie
posted in Android

Samsung Tab S9+ 5G connectivity

It seems that the brains at T Mobile help have no answer to this question, so maybe someone here on the forum does. Why can’t I purchase a Tab s9+ 5G tablet with T Mobile as carrier? I can get it with Verizon, ATT, and US Cellular, but not T Mobile. Why?

17
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8 days ago
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Slyviper
asked in Android

Android 14

Why does Tmobile always drop the ball when it comes to updates? Poor service.

15
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8 days ago
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StationAFirst activity
asked in Android

I hid my Tmobile network, now I can't access it from mobile app?

I hid my wifi name  per instructions at Tmobile help.  But now I can’t SEE the wifi name to make a connection.How can I re-connect to the router? I dont want the Network to be broadcast to the neighbor, but I need to access the network at times. Is this a over-sight with the mobile app? An owner of the router should be able to SEE and access the router.

5
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9 days ago
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magenta10195386First activity
asked in Android

No Voicemail Indication on my Revvl V+ 5G

Does anyone know if the Revvl V+ 5G REALLY shows the Voicemail Indication on the Status Bar when Voicemail has been left.  According to the online manual it states:   To date, I haven’t seen this indication show up in my status bar.  Can ANYONE tell me if this phone really does what the manual says it should?

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9 days ago
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nismozFirst activity
posted in Android

T-Mobile RCS Messaging Stability Issues

Since moving to the S23 with official locked Tmobile ROM, RCS messaging has been terrible. Fails to connect to RCS servers, fails to send text, fails to receive text all at random. Rebooting phone, clear Google Messages cache and deleting all text threads helps for a while, then it's back to terrible again.I have researched online and others have the exact same issue. It all started when Samsung moved from Samsung Messages to Google Messages for the text app. The problem is that Google Messages which is now the official messaging app on Galaxy phones, still uses T-Mobile’s unreliable RCS services. They can reprogram the Google Messages app that official Tmobile Samsung phones have to use the stable Google Jibe RCS services instead. This only effects official Tmobile phones and not unlocked Samsung phones on Tmobile, as their Google Messages client uses Googles RCS services and not T-mobiles.  ATT just moved all their users from ATT RCS services back to Google Jibe for these performance

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10 days ago
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asadhFirst activity
asked in Android

Samsung A33 5G and A34 5G only connecting to Edge

Hi. My partner and I recently moved to the US from Hong Kong, where we had purchased our unlocked Samsung Galaxy A33 5G and A34 5G phones. In the US, we have subscribed to a T-Mobile 5G plan, and had checked the device IMEI’s beforehand on the T-Mobile website, which says both devices are fully supported on the T-Mobile network. Both devices, however, are unable to connect to 3G/4G/5G data, and can only connect on Edge. I’ve tried resetting the connection settings on both devices, and have checked the APNs to make sure they have the correct details (they do). I have also made sure both phones have been updated to the latest Samsung software, and have tried restarting multiple times whenever I’ve made a change to the settings.I am genuinely perplexed as to why these fully unlocked phones which T-Mobile says are supported are unable to connect to the 3G/4G/5G networks. We went back to the T-Mobile store where we bought the SIMs/plan, and their only advice was to buy new unlocked phones.D

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10 days ago
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DatumzFirst activity
asked in Android

One UI 6.1 update for Z Fold 5

Some people on T Mobile have already received the 6.1 update, but I haven't. I called T Mobile and they seemed to be confused of a new update, as they also said they called Samsung and they didn't know of any update either. The 6.1 update is huge, and I really want to use the new features that come with it. Samsung already send the update out on March 28th, I just want to know when I will receive it, and if anyone else has received it on their Z Fold 5s.

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syaoran
Pillar
10 days ago
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John WFirst activity
asked in Android

how to take a screenshot on a galaxy a14

With what T-Mobile says, is to hold down the down volume and power button at the same time.  All I get is either the volume goes down or the power shutdown screen comes up.  Has anyone have any luck? Thanks,John W

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tidbits
Pillar
10 days ago
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andyroojosephNovice
asked in Android

error code : canceled (L247) on tmobile money

canceled  (L247) seen on tmobile money when looking under scheduled transfers?

0
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11 days ago
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malizgueRookie
posted in Android

sip:[phone number]@msg.pc.tmobile.com;user=phone

been trying to text and get SIP: phone number @msg.pc.tmobile:user=phone.well called tmobile and not use, supposedly this is new for them.call and open a ticket!i tried to fix it by downloading another app to text. i tried MESSAGE+ for verizon since the one the galaxy sucks and hasnt been fixed since they are unaware the issue and apparently tmobile dont read this complaints and if they do, then fixed!spent talking to rep, helped with fix:settingdownload update checkappsmessagesstoragedelete cachedelete data  (will deleted storaged msg)fixed some numbers but my 2nd issue ph number still acting up  

12
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11 days ago
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JMGI80First activity
asked in Android

down payment of $180 for a Galaxy S24

Why does T Mobile now want to charge me $180 for a down payment on a Galaxy S24 when I am a 16 yr paid up  customer with a 820 credit score?   This is an insult. 

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syaoran
Pillar
11 days ago
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slyrenardFirst activity
asked in Android

Wrong phone on account

Just noticed that my account says I have a Pixel 4a (5g) but my actual phone is just a Pixel 4a.  It doesn’t have 5g.   Could that be the reason I am getting terrible cellphone reception?  Could the store have put the wrong SIM card in my phone?  I recently switched to T-Mobile from AT& T and I have almost no bars on my phone in my home in suburban Washington DC! 

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syaoran
Pillar
12 days ago
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bexbeccaFirst activity
asked in Android

App: Missing devices; reset now won't connect

The app isn’t listing all devices. Some devices in my internet app are disappearing. I had an unknown Switch connected so I disabled both switches until I could determine which MAC address was not one we owned. When I went to reconnect our switch, it was gone. I can’t find the disabled switch anywhere in the app or anywhere in my account.Can I see disabled devices anywhere else?We were also having spotty service this evening so I reset the Gateway and after resetting internet gateway the app no longer connects. The android phone is connected and to the WiFi but the app won’t connect to it at all, just spins and asks if I want to log out. If I log out the only option I have is to attempt to re-setup the gateway device.1st problem - how can I connect a device that was disabled but is not longer listed in the disabled/enabled list of devices?2nd how do get the app to operate again.I’ve uninstalled and reinstalled with no success.

6
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12 days ago
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TruboyFirst activity
asked in Android

I'm having trouble updating

Hi I'm having trouble receiving new update (One UI 6) for my unlocked galaxy S22 ultra im currently running on 5.1 can someone help me out with this

2
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13 days ago
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A1CENSHYTFirst activity
asked in Android

charging me $1k for a trade-in

So I have the upgrade anytime plan and received the up to $1000 promo for the S24 ultra by trading in my s23 which was unlocked... was told that since they refused me service in the store cause of my ID being digital... I did it over the phone.. TMO rep said I can have the down payment placed on my bill until they receive the trade in device...fast forward a couple weeks after they got my device I get a bill for $2500... how is it possible to trade in a device and still have to pay the down payment even tho my paperwork says that I should only owe $ 350?

2
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13 days ago
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gasparop1First activity
posted in Android

background picture

Hello there, I don't know when or how a picture from nowhere one day it displayed in the background of my OnePlus, if anybody can help me out to delete it ! I will really appreciate it, thank you for your help!

0
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14 days ago
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kklRookie
asked in Android

SIM not found error message

I upgraded to a Motorola Edge 2022 through T-Mobile about 7 months ago.  It’s now on Android 13.  For the past week or two, at least once or twice a day, I get a notification that “SIM card not found” and the status shows no mobile data.  I can’t make or receive calls when that happens.  The only way I can get it to resolve is to physically remove the SIM card and put it back.  Power cycling doesn’t work.  The phone and SIM are not damaged.  Reddit users have also reported this and believe that it is a Motorola software problem, which seems likely.  What is my best recourse for resolving this bug?  Thank you.

2
K
14 days ago
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Mross506First activity
asked in Android

Phone Suddenly Drops Service unless on Wi-fi! -S22 Ultra

S22 UltraRandomly a couple days ago my phone dropped all service and only have 1 bar or an X for cell signal when we have 5G in our area. After talking with online tech support we went to the store for better support.Went thru all the eSim/New Sim Card troubleshooting Reset all phone/network settings.Nothing works. I not have a $1000 brick that is 6 months out of warranty! It will work fine if on wi-fi calling and if I am driving around it will randomly pick up 5G service and work great (both cell and internet) for about 5 minutes and then it drops it again. SO FRUSTRATING! We have been customers for 9 years and have 7 phones on our plan (Large family) but since my phone has a really small pixel out around the camera (an issue that I have had since owning the phone) they won’t warranty it. It blows my mind that we can pay this much for phones and they have an issue that is obviously the phone and not from me dropping it or something. I’ve read that alot of other people have had this sa

17
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15 days ago
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