Samsung, OnePlus, LG, and more!
- 1,833 Discussions
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I don't want to use TMo's app. I'm sure it'll just have ads or do data collection or just otherwise be bad -- it only has 3.5 stars in the play store and looks to be filled with bugs. You guys suck for dropping support of the built in android voicemail feature which worked just fine.Ugh. Stuff like this, my terrible reception at home, and the sprint merger make me think more and more about switching -- and I've been a t-mo customer for 15 years!
As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte
Hello,I just picked up the Note 10+ 5G from T-Mobile on launch day, and I'm having major issues with the phone's GPS. From searching online, it appears this is a known problem that was resolved on the Verizon version with a patch that was issued back in October, but seems to have been left out of the T-Mobile version.The phone will not obtain or maintain a GPS signal lock if you have the network set to 5G. It also struggles to get a GPS signal when in 4G mode too. Google Maps/Navigation and Waze both report "unable to connect to GPS", which leads me to believe it's a system issue with Android 10 or the firmware.I found threads reporting the same issue on the Samsung Community and XDA, I'm disappointed this bug wasn't addressed earlier like it was on Verizon. At least I got the Note via JoD, so I'm jumping back to the "regular" Note after my 30 days is up if this is not fixed soon.
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for the Phone app. I continue to get the messages "Visual Voicemail Activating" and "Can't activate Visual Voicemail". I have VVM on my plan via the ONE Plus add-on.I have removed the T-Mobile VVM app as I know that it will deactivate the native VVM. I have reset network settings, restarted the phone, and spoken with both T-Mobile and Google. I have yet to be given a reason this is not working. (Note: brought the phone over from Verizon but it's unlocked - all other data and voice functionality is good)
This started on one family member’s V30 yesterday and another today.This affects more than one LG model.Obviously T-mobile has changed something in the network.See this thread here: I have tried safe-mode, Disabling mobile data. Etc, etc. including all suggested on the internet and above thread with no success.I would advise against making any changes until an official response is issued from someone with sufficient knowledge to understand what network-wide changes were made and explain how to correct the problem or how T-mobile intends to correct the problem.I worked this issue for more than 8 hours today!
I’ve noticed that AT&T and Verizon have already begun preorders for the new Samsung Galaxy Z Fold 2….Any idea when T Mobile might join? I read somewhere that TMO isn’t doing preorders but will have the phones available at launch on September 18. Can anyone confirm?
Has anyone else had issues with the "radio" since the last update to G935TUVU4APIA?? I know John Legere had announced late August we would be getting an update for the radio to activate the 4X4 MIMO and 256QAM in the S7 and S7 Edge so wondering if there is a glitch in the firmware. Since the update it has happened few times when I notice the phone has been quiet or I try to do something and it says it is in "offline" mode. It shows bars but no E, 4Glte, 4G etc and when I go to service mode it shows what Band it is seeing but says "idle". I have to go into airplane mode once or twice for over a minute or two and that seems to kick the radio back on and it is fine again. Curious if anyone else has seen anything "hinky" with the radio since the update.
I keep receiving sms messages from short code number with the following text: Configuration Notification. Your MMS Service Settings have arrived. Open the configuration message and save the settings. the messages never contain settings or an attachment which I would not have trusted anywaysI have received them from the following short codes: 909, 5129, 5126, 5128, 5127. I'm using a one plus 3t and I have verified I am using the correct messaging settings as per https://support.t-mobile.com/docs/DOC-2090
So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old phone was pushing 30mbps. Also the wifi calls drop all the time and then data service goes in and out. Here is a photo showing full 4g bars at Ontario airport for example and there is no network connection. Is this a known issue for this model, is there a fix coming? I am about to return the phone to the store honestly.
I am not sure if this is an OS issue or not, but taking a chance someone will have a fix. We have two of these phones and they both have an issue where while on speakerphone, it will suddenly and with no discernible pattern or time frame, mute your voice to the caller. You can still hear them but they can't hear you. If you take it off speaker, they can again hear you (or use headphones, I was just learned). Since it's happening on BOTH of our phones and have subsequently found other people online with this issue, they must know about. Am wondering if anyone has any input on this issue. thanks!
Thanks in advance for taking the time to read this long post and to give me some help and advice. So I preordered a Google Pixel 6 Pro from T-Mobile's website, but I seem to be having a lot of issues with my order. What should I do? Because I have a feeling that I'm not going to receive my phone. That somewhere down the line you were just going to get canceled or they're going to claim that I never made an order. 1st off when I tried to make the purchase on T-Mobile's website as soon as preorders became available, there was some type of technical issue that was confirmed by customer care who confirmed that with the IT department. Then about 3-4 hours later the website was working again and I was able to purchase the device.So after I completed the transaction I never received any confirmation email and any of my DocuSign emails that I should've received after placing the order. Which I was able to confirm on T-Mobile's website and through the app that I had an order processing. The ord
Hello,This was not a problem before the upgrade. Now I am needing to re-enable wifi calling daily it seems. I suspect it turns off when I leave wifi, and even though the preference is to use wifi for calling, it has to be manually re-enabled all the time.How can i get it to stay enabled?Thanks!
Unlocked s21 Ultra showing as "Unknown Device" and not supporting 5G or Extended Range LTE on My Mobile account
I just bought an unlocked S21 Ultra directly from Samsung. It works great, including the tmobile voicemail app and RCS through the Google messages app. It says I’m connected to 5G on the phone, and I get 150+mbps download from home on speedtest.netThe problem is that the tmobile account website shows this:The problems with this is:Most important: I have free phone repair insurance through my Uber Visa Signature credit card. In the past, when I filed a claim, they required a screenshot of the account to show that I have the device I’m filing a claim for on the tmobile account that I pay monthly through my credit card. I would have issues proving that I have an S21 Ultra on my tmobile account if it says “unknown device:” I’m worried I’m not getting the best speeds or roaming experience if I were to take a road trip in a rural setting. 150mbps+ from home is good enough in the major city that I live in, and I’m sure it’ll be better if I get closer to the tmobile cell phone tower which
Hello, I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number and it is changed to:sip:[phone number]@msg.pc.tmobile.com;user=phone I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone Any idea what is going on? I am able to text other people. Thanks, Paul
I paid off a “free” phone, upgraded my account and don’t see the Pixel 6 Pro pre-order in my order status. Is this normal? If you have a Pixel 6 or Pixel 6 Pro pre-ordered, how does that appear on your account? Did you complete the device agreement signature, etc at time of pre-order?Customer service has provided an order number and assured the pre-order is in. It feels rather vague and a bit alarming that there is zero way to track the order, no way to know expected ship date, etc.
Hi, I recently bought a Sprint branded LG V50 which works reasonably well on T-Mobile. I found out that the phone will no longer work after Jan 2021 because Sprint/T-Mobile is not porting VoLTE and WiFi calling over to the device. So much for the un-carrier. When I called Customer Service, I was told I have to buy a new phone. I just bought this one. I do not get why I should have to pay for another phone. Is anyone out there in a similar situation? Is there a remedy?ThanksPete
A few weeks ago I started to get complaints that my text messages were either going through multiple times or a simple two sentence text is being broken up into two or three texts and being sent out of order. It's becoming maddening for anyone who receives a text from me.
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