iPhones, iPads, and Watches
- 501 Discussions
- 1,833 Replies
My Iphone is linked to T-Mobile.I want you to unlink my phone
Good day.My Iphone is linked to T-Mobile.I want you to unlink my phone please.My Iphone is not stolen. I checked. Please administration, I need. I wish you will unlink my phone. because The phone is in Kazakhstan.IMEI:3565441046731132IMEI:356544104614638
"No Sim Available" Iphone 12 pro
I have an iphone 12 pro and since yesterday I am getting intermittent “No sim available” alerts on my phone and no service. I have tried restarting my phone, checking for updates and taking out and putting my sim card back in. Is this an apple iphone issue or a Tmobile sim card issue? Thanks!
Netflix No Images, But Can Play
I think it has to do with Netflix being able to determine whether I’m connecting through a T-Mobile account, since the service is included with my service. Everything else works on my Apple devices, except Netflix. When I use Netflix, the images and descriptions don’t load. I can play video, but I can’t see what it is… No images or descriptions. Click it and it plays though.I connect through my home router, which creates double NAT. But this is the only service which doesn’t work though.Any suggestions?
Going from Android to iPhone
For those of you who have upgraded your Android phone to an iPhone via the online purchase at T-Mobile, was the switch from physical SIM to eSim smooth? Did you have to involve T-Mobile before activating your phone? Also, what kind of experience did you have with the Move to IOS app? Thank you!
Short Code Issues
I have an iPhone 5c and did not have issues for a long time after switching to T-Mobile sending and receiving short code messages. Now, however, and for the past year or so, I have not been able to send messages to nor receive messages from Short Code numbers. What can I do? I need this to be back on since I get critical work and school related information via short code numbers.Thanks.
Limiting Phone Usage
Hello to all, I have been having troubles with finding out how to stop all usage of all in phone apps, safari, face time calls and texting. I am curious how to limit who can call/text/facetime? Also, how to stop the usage of all apps currently downloaded to the phone?? Any and all help would be greatly appreciated. On a side note, How do I accept the terms and policy for the cookies within the T-Mobile website? I cannot log in to my profile on my PC??
msg code 2300
Hello! I have an iPhone 8 and suddenly i keep getting a msg code 2300 saying my recipient’s are unable to receive my messages. Firstly, they ARE receiving my messages normally, and i checked my profile settings on my account and the only message blocking i have active is against Spam. Anyone know how to fix this issue? I have already restarted my phone several times and this is a new thing i woke up to recently. Thanks!
Why is my cell phone keyboard not working when I'm on an international call?
It used to work but it doesn’t any more on an international call. For example, when asked to press 1 for English, the keyboard does not function no matter how many times I press 1. I’ve been having this problem ever since I switched to iPhone 13 with an eSIM. An online service agent guided me to reset the network settings but it did not solve the problem. Thought it’s my phone’s problem but my husband and son’s iPhones have the same problem.
Virtual Prepaid Visa Debit Card
Why is can’t I use my virtual card through my Apple Pay without a Pin number? I was never offered a PIN number with this card? The card will not let you choose credit, only debit, but then they want a PIN number and I don’t have one!! This is very frustrating! I would also like to be able to transfer the card balance to my checking account. They make that impossible as well! If there is anyone that can help, please!!!
Suddenly I'm not receiving some SMS from Czech Republic, but they receive my SMS
I regularly text with clients in Czech Republic and also when online banking there. Suddenly I’m not receiving the authentication code from bank, SMS from some clients (both T-Mobile), while receiving from other client (also T-Mobile). The domestic texting works without problems.Please help.
Fake and deceptive t mobile promotion
Hello! I would like to ask how to file a complaint? I was informed of a promotional sale wherein if I add a line, I’ll be qualified for a buy 1 get 1 promotion. So that’s what I did. I added a line and even bought 4 phones. When I called, the agent told me that I’m not eligible. And now I am very anxious and frustrated. After all the assurance from the AGENTS that I’ll get rebates, I get an information like this. i WAS MISINFORMED AND DECEIVED. Please help.
damaged cell phone returned
Hello. I am incredibly sorry that you did not receive the damage cell phone but I did everything the same way I always do when returning a damaged cell phone I dropped it in the drop box at the post office same one I always use. So with all due respect I do not owe money to the company.
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