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Device unlock

Device unlock

T-Mobile devices come locked to our network. Here is a space to talk about unlock eligibility and processes.

391 Discussions
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391 Discussions

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JPEY1979First activity

posted in Device unlock

jason

Wanting to see if I can unlock my phone

7 months ago

ngnasaNovice

asked in Device unlock

If I get the new iphone pro from T-Mobile, can I add another esim?

If I get the new iPhone pro from T-Mobile, can I add another e-sim? I know that If I get the new iPhone 15 from T-Mobile with financing it will be locked until I pay it off. However, can I in that period add a second e-sim from a carrier out of state? I live 6 months in the USA and six months in Europe and I would like to be able to have two e-sims from different carrier on my phone. I’m just checking to see if there is an option for this.

8 months ago

dmgollFirst activity

asked in Device unlock

unlock phone

I have an old T-mobile phone with NO SIM card how can I unlock it? Its a Revvlry+

7 months ago

zura2012First activity

asked in Device unlock

about unlock phone

Hello, I bought a used iPhone and the carrier is locked by T-Mobile. If possible, please unlock this phone.iPhone details is;IMEI: 356725081521793MEID: 35672508152179Phone model: iPhone X A1865Serial Number: G6TVL7KDJCLGAwaiting to your replyThanks in advance Zura

7 months ago

tamimhamedmahiFirst activity

posted in Device unlock

I need to unlock my Iphone 12 ,IMEI is350141782062085

Hello, t-mobile,I'm a student,I bought an iPhone 12 from China and found a SIM lock, can you help me unlock the SIM lock? My IMEI is 350141782062085.Unlock to my phone is very important for me, please help me.

6 months ago

yassopFirst activity

asked in Device unlock

im network locked

I have recently bought a phone from a third party, (i live in south africa) and i was hella suprised when i saw thee t mobile launch screen, i have been give many errors eg error 8 or 16 while trying to disable network lock, is there anyway i can fix this, i dotn know what to do!

8 months ago

zwltrsFirst activity

asked in Device unlock

Old phone

Hello all, I bought an old Motorola moto g (6) play from a Goodwill in Omaha Nebraska called Goodbytes. It was brand new and it had a Virgin Mobile box. (So sprint basically) I want to Unlock it but it fails as servers are down and I want to add it to my collection, and try to use it. I have cricket. Do I have to get a T-Mobile sim. Would that work?

7 months ago

Linux-Is-BestRookie

posted in Device unlock

Google Pixel 7 cannot be completely unlocked

By completely unlocked, I mean, T-Mobile will tell you that once you pay off your device, you can unlock your phone. They will tell you that it is yours, and you can do with it what you like. That seems to be a lie. While they will cellular unlock your device, meaning you can go to AT&T or Verizon, for example, the OEM option will still be grayed out within the developer options. To view your developer options, go to your phone settings, tap on “about phone” and then rapidly tap on “build number”. The option to OEM unlock will remain grayed out (not available) and that means you cannot implement better security and privacy, by installing a free open-source ROM, for example, GrapheneOS. That means your phone is not really your phone, because you got it through T-Mobile.

7 months ago

Aries64First activity

asked in Device unlock

Changing carriers

My phone has been stolen last week and I decided to switch carriers. Upon doing this, T-Mobile wants to verify ID through phone number or Bio, which requires old phone that was stolen. I don’t have access to transportation to get to another phone or anyone near with a phone to call 800 number. How can I get transfer port PIN? Is there not a Chat service available with T-Mobile customer service?

7 months ago

kingtwizzleFirst activity

asked in Device unlock

unlock phone

i have a phone i got through tmobile i have had this phone for over 3 years now zflip 3 i started off with metro pc got apple 14 pro max switched over to tmobile and upgrade to z flip 3 i currently dont have the phone activated its been off for some years now and trying to activate through different company can you please help to unlock phone

6 months ago

phamquan88First activity

asked in Device unlock

Still unlock iphone 8plus device.

Need to unlock iphone 8plus device.imei : 352982099579115seria: F17W6D90JCM1

9 months ago

Domy23First activity

asked in Device unlock

liberación

Cómo puedo liberar un OnePlus 8 con Android 13

9 months ago

SzaboSanyiFirst activity

asked in Device unlock

Tab S8 + SIM UNLOCK

Hi! I bought a Galaxy TAB S8+ from USA, EbayI live in Hungary, Europe. The Tab is SIM LOCKED by the T-MOBILE. The seller does not answer to me.How can i contact by the T-MOBILE to ask the SIM UNLOCK? I can not find any email contact.I can not call them. I make T-Mobile account, but i can not finish that, because i don’t have T-Mobile phone numberPlease help me: szaszabor@gmail.com

6 months ago

moorishRookie

asked in Device unlock

Is t-mobile unlocking a scam?

I recharged 100 US dollars, and they confirmed my unlocking qualifications and told me to wait 72 hours. However, it seemed to be just a scam. My phone was not unlocked. I waited 72 hours more than once. Please don't believe it anymore, that will only waste money

6 months ago

LatrieceFirst activity

posted in Device unlock

1 week later and still can not use my phone

It has been almost a week since my phone was supposed to be ported over from spectrum to T-Mobile and T-Mobile was supposed to pay and switch from my old account to port my number over. At this point, I am still without a phone, I work off of my phone, which is causing complete inconvenience, and I am unable to make any phone calls or receive any phone calls. If at all possible, could someone please check my account and see Why my application is still in pending status and has not been updated or current, so I can have a working phone to use. I can be reached at any time on the second line that is on my plan. Unfortunately, the line 9193445419 is unavailable and cannot be used. I would like to speak to someone immediately if possible. Thank you Jamiya Jacobs

8 months ago

rudeboy4christFirst activity

asked in Device unlock

I would like to Unlock sim iphone 12 pro max

I would like to Unlock sim iphone 12 pro maximei # 356714117574612

6 months ago

mujahedahmedFirst activity

posted in Device unlock

T-mobile's Misguidance and Misinformation ( SCAM )

So, Weeks ago I had purchased a T-mobile Phone, They scammed me saying its Unlocked, However I managed to transfer the phone on my account and asked T-mobile customer service to unlock it for me and they checked into my account they said according to T-mobile Terms The account should be $100 paid or 365 days to be with them, so my account was already $60 all I had to do is to process with $40 or more So he made me refill my account with $50 and told he would unlock it for me and I will have it unlocked it within 72 hours.However then I relied on T-mobile customer service I paid $50 more and refilled my account he told he processed with unlock request and would be unlocked within 72 hours, but it’s been over 3 weeks phone is still locked and now when i contact the T-mobile 611 again they are giving different information every time i contact them.So My Concern , Question and Next step:Is T-mobile so unstable to Handle customers with improper customer service just making people give them

5 months ago

pedro1nmxFirst activity

posted in Device unlock

Phone stops charging

With 2 identical new Samsung A14 dual chip phones, whichever phone has the T-mobile SIM that phone will stop charging.Is T-mobile actively creating this defect to promote their own products or is it an honest program fault with this particular SIM?

6 months ago

shahriarfahimFirst activity

posted in Device unlock

unlock my iphone 6s carrier

hi dear,plz unlocked my iphone 6s carrier locked.serial number FK3QR6EPGRY8IMEI 355425078820057

9 months ago

Jack LuFirst activity

asked in Device unlock

About T-Mobile prepaid unlocking

I opened a prepaid phone number in 2023 and bought an iPhone13pro. I checked T-Mobile's prepaid unlocking policy. I think I should meet the conditions for unlocking, but I waited for a long time and my phone is still locked. Why is that?

7 months ago

mihongmingFirst activity

asked in Device unlock

Unlock iPhone

used for more than two years, and the contract has been completed, but I found more than a dozen customer service representatives, but I can't unlock him. I need to unlock it to facilitate my travel abroad. imeisic kw.com imei serial number query model description: IPHONE 12 P RO MAX Gold 128GB Product Model: iPhone 12 Pro Max 128GB Gold Edition [A2342] [iPhone 13,4] Mobile phone number: 351330880207176 Mobile phone number 2: 351330880134560 Contact: 35133088020717

6 months ago

BethAlice1955Novice

posted in Device unlock

Unlocking Samsung 5G phone

Cannot unlock new Samsung 5G phone!

6 months ago

KangaFirst activity

posted in Device unlock

unlock

T-Mobile will not unlock our phone. I paid the phone off over two weeks ago. I had called multiple times and I get a different story every time on why the device is not unlocked. I have been reading this and it has happened to many people. Beware!! Stay away from T-Mobile And do not buy any devices through them because you will never get them unlocked if you ever choose to leave. This has to be illegal.

8 months ago

phamvananh7373First activity

asked in Device unlock

I want to unlock my iphone

Hello! I want to unlock the device.Iphone 7 plusImei: 353817081960734thank you!

7 months ago

anilkansalFirst activity

asked in Device unlock

Selling a unused T-mobile phone with pending payments

I have a new Samsung phone that I am not planning to use. It still have pending payments with t-mobile monthly credit. My friend is also switching to T-mobile under his own new account. Can I offer my phone to him and can he use it with BYOD option? I would continue to make the payments until its get full paid.

6 months ago

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