Device unlock

T-Mobile devices come locked to our network. Here is a space to talk about unlock eligibility and processes.

  • 339 Discussions
  • 1,596 Replies

339 Discussions

A
alidoomLearner
asked in Device unlock

Device Unlock

Hello, I have another small problem, my device is now eligible for unlocking, but now I'm abroad, I don't have a T-Mobile network, and whenever I try on another network, this is what I see 

1
syaoran
Pillar
8 months ago
Z
zommoFirst activity
posted in Device unlock

SİM CLOCK

Hello,T-Mobile customer representatives,I have (telefon modeliniz) user.used for t-mobile phone is locked.I want to use an unlocked as turkey.If you unlock my device, I would appreciate your sim ...IMEI: 357274098747363

1
gramps28
Pillar
6 months ago
M
MubiparipFirst activity
posted in Device unlock

unlock old phone

Hi…I bought recently I-Phone 14, and replaced previously used iPhone 8+, as a long time T-Mobile member, since I am not using right now the old phone I would like to be unlocked as needed to be sent overseas or to be used by other carriers. Please assist me how to unlock my old iPhone 8+….the number is the same, bought from T-Mobile. And all pre-requirements are satisfied.  Thanks,milorad 

1
F
Pillar
7 months ago
B
Bruce guFirst activity
posted in Device unlock

I want unlock my iPhone14

hi~ I am writing from China and I have an iPhone which is locked by AT&T.Since I live in China,I do not have an AT&T account or AT&T wireless number.I am willing to request an unlock code via Emailmy E-mail： chunleigu7@gmail.com

1
gramps28
Pillar
7 months ago
M
make loveFirst activity
posted in Device unlock

I need to unlock my iPhone.

I need to unlock my iPhone.I have finished the installment. Please help me unlock it. My MEID is 35299173564903.

1
gramps28
Pillar
11 months ago
L
LoveLyLizFirst activity
posted in Device unlock

Lg stylo5 - locked

Just bought second hand LG Stylo 5 and it turned out to be locked. The company I have service with is not T-Mobile and so my sim will actually not work on this phone it actually got blocked or blocked my sim got locked when I put into this phone so now I need to unlock both the phone and my sim but in order to unlock the Sim I need to provide an IMEI number for a phone that is unlocked and I don't have one I only have this one I desperately need help resolving this issue

1
syaoran
Pillar
6 months ago
Y
ygorrrkkFirst activity
asked in Device unlock

Please help me unlock my LG V20 LS997 (Sprint Variant)

Hi everyone, my uncle bought an LG V20 2 years ago when he was in USA, so he brought that phone to Brazil and can’t use any sim cards because it’s locked to SPRINT (any other sim cards shows as invalid)We can’t unlock the phone using the SPRINT sim card since there’s no SPRINT tower here in BrazilIf someone can help I appreciate

1
syaoran
Pillar
6 months ago
L
lexiyuriFirst activity
asked in Device unlock

about network unlocking xt1965-t

Hi there. I need some help unlocking my T mobile revvvlry+ (indeed is a moto G7 plus rebranded by T-Mobile) I brought it in eBay to a retailer store and the phone came without a sim card. I need to unlock network for use it with another preferred carrier. I can't go ahead in the t mo app because I don't have a number. Thanks In Advance

1
gramps28
Pillar
8 months ago
M
magenta9917768First activity
asked in Device unlock

REVVL locked to T-Mobile

I have a REVVL phone and I might have to move because of my job.  The t-Mobile signal there is not strong.  Can these phones be used with other carriers or do I now have a paperweight?

1
F
Pillar
7 months ago
J
JosePascualFirst activity
asked in Device unlock

SeconHand phone carrier lock

I buy a second hand iphone, and after swtich on, i discovered that the sim is lock from Carrier.Now I want to know if this phone is clean or have some issue between the old owner and your company.How can I get this info?

1
syaoran
Pillar
6 months ago
D
DarkxBaptismFirst activity
asked in Device unlock

unlock a paid off OnePlus Nord N10

Hello, I have a OnePlus Nord N10 I paid off a few months ago. I was planning to give it to a friend, but when I go through the device unlock feature in the app and the devices Settings it still says it's Locked to the carrier. It was paid off completely from my account in April or May. I upgraded to a OnePlus 10T months earlier in November last year. So I just paid off the rest of the balance recently. But I can unlock the phone. If the phone is completely paid off why can't I unlock it? Isn't the main requirement to pay off the balance? What is the reason they won't unlock the phone?

1
F
Pillar
9 months ago
C
Cool0293First activity
posted in Device unlock

sim unlock for international data

Can you unlock my sim for international data 

1
gramps28
Pillar
7 months ago
O
Omar mohamedFirst activity
asked in Device unlock

Special for iPhone from your company

✅356194447138745Model Description: IPHONE 12 PRO MAX SILVR 128GB-GBRModel: iPhone 12 Pro Max 128GB Silver A2411 GlobalIMEI Number: 356194447138745IMEI2 Number: 356194447214884MEID Number: 35619444713874Serial Number: G0NF50T10D50Manufacture Date: 3 Feb 2021Unit Age: 2 years, 9 months and 12 daysAssembled In: Pegatron Shanghai, ChinaEstimated Purchase Date: 12 Feb 2021Next Activation Policy ID: 302Locked Carrier: UK T-Mobile Orange PolicyCountry: United KingdomSIM-Lock Status: LockedCHECK - Carrier + SIM-Lock)

1
syaoran
Pillar
6 months ago
D
DzimiFirst activity
asked in Device unlock

needed unlocked sim in montenegro europe

Hi guys I got my iphone from cousin and I am in Montengro for thouse who do not know it is a country in Europe. I see that Iphone is sim locked probably to t mobile. How can I use it here . It does not make problem with concurrency since we are in Europe and it shoud be unlocked internationally. Any help appreciated. Is there some app from tmobile to unlock this abroad 

1
gramps28
Pillar
11 months ago
S
Shahnawaz shahFirst activity
asked in Device unlock

unlock device

It’s been more than 72 hours since T-mobile has requested Apple to unlock my device but it still sim locked . What should I do now . And can someone tell me how many days Apple take to unlock my device . I am using 14 pro max 

1
gramps28
Pillar
11 months ago
T
TatoCarranzaFirst activity
posted in Device unlock

How can I request assistance from the company to unlock my cell phone?

I have purchased my resale cell phone but I want to unlock it, so I want to know if there is a possibility of unlocking it from the provider 

1
gramps28
Pillar
8 months ago
C
china state illFirst activity
asked in Device unlock

carrier unlock device pixel 6 pro

PleaseHelp with unlock. I purchase my pixel 6 pro in russia. Cant use my device with local carrier, cause "ur sim unread, use device unlock etc."imei 359595401724501​​​​​​

1
gramps28
Pillar
8 months ago
J
JosesanchezFirst activity
posted in Device unlock

request carrier SIM card unlock

I need to unlock my device ‘emei 359497080115749

1
gramps28
Pillar
10 months ago
N
NCL SpectreFirst activity
asked in Device unlock

SIM Unlocked- dual SIM for international student

Hey!so as the title says, next month im moving to the US for college. Im planning to buy a new phone (the S24 when it comes out) and my question is: if I buy the new phone + line in T Mobile (because T Mobile have the deals of purchasing a new phone+line) will I be able to use my home country’s SIM while having another SIM from T Mobile? I know Samsung phones supports dual-SIM option but for that to work my phone needs to be unlocked. Thank you in advance!

1
syaoran
Pillar
5 months ago
C
chensanmaoFirst activity
asked in Device unlock

unlock the iPhone13Pro

Hello!i have bought iPhone13Pro in the USA but, when i return in China.lt is inconvenient for me to have a lockmachine in China.could you help me to solve this problem.

1
gramps28
Pillar
9 months ago
S
shahriarfahimFirst activity
posted in Device unlock

unlock my iphone 6s carrier

hi dear,plz unlocked my iphone 6s carrier locked.serial number FK3QR6EPGRY8IMEI 355425078820057

1
gramps28
Pillar
5 months ago
V
VanctashinFirst activity
asked in Device unlock

help with out code

My phone is unlocked because im moving to google fi i just need a out code

1
gramps28
Pillar
9 months ago
B
bayramsezginFirst activity
posted in Device unlock

IPHONE 11 UNLOCK SIM

Hello, T-Mobile customer representatives, I have Apple Iphone 11 user, used for t-mobile phone is locked. I want to use an unlocked as Turkey. If you unlock my device, I would appreciate your sim … And i am not a tmobile account or sim. Now I am at Türkiye. Pls help!! There phone are very expensive.IMEI: 35 291211 001172 3IMEI 2: 35 291211 017128 7Thanks. BAYRAM SEZGIN. 

1
gramps28
Pillar
10 months ago
O
OmarJs93First activity
asked in Device unlock

Unlocking of my device

Any customer service email where they can help me with unlocking a device?

1
syaoran
Pillar
8 months ago
R
raph021017First activity
posted in Device unlock

unlock my iphone

hello, i am trying to unlock my phone that i purchased a t mobil i meet all the requirements and yet they are not able to unlock it what shoul i do.the customers service of T mobil is the worst i paid all the my device and service and now they don’t care anymore nobody is helping WORST SERVICE 

1
syaoran
Pillar
8 months ago
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