Only way to turn it off is by disabling each SSID that’s enabled for Broadcast. I did that and it’s off. There are 12 of them and about 6 of mine were on. This did it, thanks for the idea. Step by step for future people: Login to your router at 192.168.12.1 Go to wireless networks For 2.4 and 5 ghz go through each SSID and disable the SSID and broadcast (I did both just to be sure) Now the wireless broadcast is gone. I suspect in time you and the others are going to find it doesnt work properly. Turning off the Wi-Fi does not put the Nokia unit into bridge mode and you may, most likely end up with conflicts if you are using another router plugged into the unit. I have the unit and run into problems with slow downs ect. Ran great at first, 24 hours later it did not. Anyway, in the IT world what you guys are doing is a no-no BUT I will be watching for feedback if its working for you.Bottom line is the Nokia Modem/Router is very capable and there is a reason TMobil
@alarmguy, totally get what you’re saying that we’re going “outside the box” by plugging a seperate router into the Nokia; however, we need greater coverage at our house than the Nokia can provide. We already owned an Orbi mesh network, so that’s what we’re using with the Nokia. All is working really well, only reason I turned off the Nokia wifi was to reduce the chance of interference. The internet speeds have varied a lot and it looks like that depends on which tower we’re connected to. If the internet speeds are bad, I move the router a couple inches on the shelf and it will sometimes pick up a much faster tower or different hardware on the same tower. Weird and inconsistent but hopefully with a firmware upgrade it’ll be much better. Thanks so much for the reply! Ok, this is where I am at. I THOUGHT the Tmobile Nokia Router/Modem was having a conflict with my Motorola separate modem. I was getting the various speeds you speak of, so I disconnected the Motorola and am using the
I think for now Tmobile is after the average homeowner who wants internet access and isnt one to change settings. More or less an out of the box experience as this is what most homeowners are.The Nokia Unit is not for anyone who wishes to change settings of any kind except the SSIDs. Im good with that except my Nokia Unit 5g receiver I think it burned out, no longer can get the 5g and I used to have 4 bars. Right before that an “CPU Overheat” message was displaying on the LED screen of the unit. As far as controlling the 2.4 and two 5 ghz bands that you can easily do, You CAN turn off anything you want as far as that goes.Here is the manual. Nokia Gateway Manual
First thanks in your sincere efforts to help the original post? As that was who I was trying to help.I can and do have all my wifi radios runs turned off in the Nokia Gray Tower. I dont know what photos you are showing me, maybe you have an older firmware?The first photo you have posted is what my page looks like and programed exactly as written on page 27 of the manual that I posted a link too. I have the SSIDs and “Broadcast” turned off “Disabled” on all three radios. 2.5, low 5 and high 5.I have a Motorola AC 2600n router connected via Ethernet to the Nokia Router/Modem and is where all my wireless devices connect through. There are no SSIDs showing up as an option for the Nokia Tower in my home. I can turn them on and off at will, in fact I used the quite capable built in Nokia router for a good week or two on the 2.5, low5 and high 5 then turned them off and use the Motorola Router exclusively now. Its all clear in the manual as well, page 27, disable SSID and Broadcast. I have no
Howdy folks, having this very same problem with the new cylindrical 5g modem: Getting 400+ mbps no problem for a few weeks. Started noticing pixelation on streaming video about 10 days ago, speedtested to find 1-2 mbps speeds on any device I tested (wired and wireless). Turning off and on has no impact. Factory reset got me back to 400+ mbps. Since then, the issue has increased in frequency to daily, and today, for the first time, I had to factory reset 3 times already. After factory reset everything goes back to normal/very high speed service. Have contacted support, however, Team didn’t seem to have a real fix and will be getting back in touch with me tomorrow to follow up. Would love to hear any potential solutions you’ve discovered, and will also share any outcome of mine. Edit: we also have 2 5g cell phones from TMO as well, and are able to get 400+ mbps via hotspot when we need to fall back during these resets - not experiencing any issues at all there, which leads m
Hello, My NOK5G21 is not utilizing EN-DC as it will not grab a secondary signal like it is suposed to. My gateway is on n71 primary but it will not grab a secondary signal or flip to n71 on secondary and grab the much stronger signal LTE in my area band 2, 12. T-Mobile is no help with these devices, they dont seem to know anything about their product or how to work them. Very disappointed in their tech team. Does anyone have any idea on how to get it working? Same issue for me, this unit is not ready for public use. I had the n71 5g band working for the first couple weeks, although I kept losing it every 24 hours or so, a simple reset would get it working. into y 4th week, is no longer can pick up the N71 5g signal. My speed went from 100 Mbps to 15 to 40 depending on time of day. One week of trying, no more n71 5g signal. TMobile working on it, Ill wait a week or two then have to go back to Spectrum.
Hi everybody new to the community hope everyone is doing well 🙂 I'm currently on my 2nd Nokia 5g21 gateway which seems to connect to b12 temporarily kick over to b2 primary n71 secondary which creates a miserable experience about 3 down and about the same up I was if there is anyway I can or someone can force b12 on this device it would seem to be the only way at this point I could have a meaningful internet connection with this service thanks everyone for their time I understand, Sometimes the LTE B2 shows up as the primary and things crawl, I restart/reset until I get the b12 back but my main issue now is the secondary n71 5g band no longer connects and I have horrible speeds. They too sent me a second unit just yesterday, hooked it up, all excited and … same issue, its like the cell tower, one mile from my house just gave up sending the N71 5g signal. Miserable is correct, The Nokia tower has way too many bugs and issues. can't entirely blame TMobile, after all Nokia made the dar
Does anyone know if you can hook a standard phone up directly to the gateway? My Ooma won't connect to the gateway and I get nothing when I plug the phone directly into the RJ11 jack either. The Users Manual doesn't even mention the jack . No, its impossible to use Ooma with that jack.You do not say what your particular issue is but I am going to guess you can only get inbound calls.If so, reset your Nokia while the Ooma is still powered up.If that doesnt work, Try removing power form the Ooma and while the Ooma is unplugged, reset the Nokia, while the Nokia is resetting quickly plug the Ooma back in.If that doesnt work, Try removing the power from the Ooma, Factory Default the Nokia, while it defaults quickly plug the Ooma back in.None of the above works all the time but I have been able to get my Ooma working in the above manner. Pain in the neck for sure, cant really blame TMobile for that, its an Ooma issue.
I started out with 100 Mbps range speeds, everyday it would have to be reset, 3 weeks later 5g (N71) stopped being received. Stuck with 30 Mbps as low as 8 Mbps in the evenings. They already replaced the Modem/Router (Nokia) no help. Customer service started out nice but no longer hear back from them, still no 5g. I tried for 5 weeks to make this work but made the decision, I think today, after one more call to TMobile I am going back to Spectrum for a year with 100Mbps service for the same price. (1year price) I will retry TMobile next year, I have nothing against TMobile but I do want a refund, I was told to expect a min of 25 Mbps and I cant even get that.My Spectrum service was rock solid, always got above the 100 Mbps but the company su*** for raising our rates about 70% over 4 years. However now that I canceled them they will welcome me back at the lower price for a year, Hopefully by the time the year ends TMobile is working correctly. Im just typing this because for 5 weeks I w
Which TMobile device are your talking about? Is this the New Nokia Gray Tower? If so, how did you set up the Wifi network in your home, did you set your own SSID’s or are you using the TMobile WiFI name? Did you select your own channels? Or do you have it on “Auto”?The reason for my questions is because of this;The Nokia Tower offers a wide selection of Wifi Channels which is fantastic. These channels are used world wide meaning not all channels are used in all countries. Its a global device. The Channels offered to us in the USA includes some channels with restrictions and not commonly used in typical routers. In this respect the Nokia router is superior, as you can truly set a channel in a crowded wifi area that no one else uses. The down side is, since these channels are not commonly used in the USA some devices are not programmed/capable of seeing them. So if you set your own channel you may have selected channels your device can not see, change it to a commonly used channel or sim
JViola, I gave up, never could get the 5g N71 back and I had STRONG signal from a tower exactly 1 mile from my home. I spent literally days on this thing over a 5 or 6 week period.I went back to Spectrum for now, of course it was nice to have that option and of course, Spectrum matched TMobile price for one year so was no big deal.This time next year I will try Tmobile again, hopefully they fix all the HUGE issues with their new 5g deployment by then, if so, I will be looking forward to having their service. Right now for many the service is garbage, you have to be one of the lucky ones to have trouble free service.I still follow these forums so it would be great to hear an update from you.If Tmobile at any point during the year can tell me my service will work all the time, I will drop Spectrum right away and go back to them.You didnt mention what speed you are getting, I was getting anywhere from 80 Mbps to as high as 120 or so WHEN it worked. Other then that I was 6 Mbps to 30 depe
I think the first question should be will your TMobile Home Internet work at all, never mind the cameras, but if it does … I think only you will be able to answer your own question. You also need to be specific about what TMobile gateway you are getting, some/most of the others have the older units, the New Unit is a Nokia Gray Tower Gateway. Understandably there are a lot of comments in here from those with older units if you are not specific.I have 4 Ezviz C6Wn cameras that worked fine and one Honeywell Slim Door Bell Camera with the Nokia Gateway. When the TMobile Internet was working properly which was only for a few weeks, it that much.However C6wn are not DVR based cameras and honestly think you will need to hear for someone with the same set up. You have no options what so ever to change in the Tmobile Nokia router, however you could always plug your own router into the TMobile.Ultimately TMobile could not fix the Cell Tower issues near me and I had to go back to Spectrum Intern
Does anyone know where to download the latest firmware or how to find out if you have the latest firmware? What are the last 4 numbers in your firmware, Ill reply if that sounds right. maybe something with a 43 and 0 in it?If you just got the unit it would have been shipped with the new firmware OR you can always make a VERY EASY call to TMobile Home Internet tech support and they will answer you question. The number is posted all over the place and specific to Home Internet only, its on your app, its on the GUI, its in the box with the gateway, its everywhere! *L*
Interesting, your one of the lucky ones to have at least fast down loads. You dont mention if this happens on multiple devices or just one device. I assume once you know the Gateway was working with good download speeds that you then rebooted the devices in your home?There are a lot of bugs with TMobile, some get lucky, some dont, your next choice is an easy call to TMobile Home Internet Support
You can still reboot your unit with a timer. The battery backup only saves your router settings, disconnecting the power and reconnecting reboots the Nokia Tower. The Nokia Tower firmware is buggy, you could also be an unlucky one and by shutting off the power to the unit, its possible you will lose all your settings, the only way to know is try it.
Metsfan ( I was from NY)I hate to say this but time will prove me right to you. You might as well give up now IF you have an option for another internet provider, then if you wish go back to TMobile next year.Im one of the lucky ones I guess, I went back to good old reliable Spectrum @$49 for 100 Mbps service. I will try out TMobile in Jan of 2022 again, hopefully they have everything fixed nationwide by then. Some areas are good but not are not just yet.Full disclosure, I HATE Spectrum but $49 a month for 1 year maybe TMobile will have their act together in a year or sooner. TMobile has a tech support phone number posted all over your GUI, App and in the box, they do not monitor this forum to give answers, you need to call.
That’s the latest “firmware” .0143At least it was on Jan 2021 when I asked, I was also told or under the impression that new releases are automatically pushed to the device but doesn’t hurt to keep up to date on that.Tmobile is very good and impressive with their Home Internet support line, you don’t even have to be put on hold, you can enter your phone number for a call back when it’s your turn, it works very well.It works so well that I think you are better off doing the call back vs. waiting on hold.
I received this device and have great service so long as I place it on the top level of my house! I want to utilize the LAN ports for an ethernet connection to my home router but it does not seem to negotiate with my router or even my switch? I have tried both dhcp and static settings for LAN1 and I still get no link lights on the router or switch. Connect a WIN10 laptop to the same ethernet cable and it will work with both dhcp and static assignments? What am I not seeing here? Umm, yeah, that’s how routers work. Maybe I’m missing something in what you are trying to do. i.e. you can turn off all the WiFi radios in the Nokia gateway, connect it to the WAN port and use your router to distribute to your LAN. You’ll end up with multiple NAT’s but it works. Ummmm … I would disagree with using the WAN port. Go into the router you want to connect GUI, turn off all DHCP settings. Plug the Nokia Gateway into one of the LAN ports. This will make the router that you want to use
^^^ Your issues are not going to go away anytime soon, so prepare and figure it will take about a year.Some are lucky and dont have issues, but it will take TMobile a year or more to get every tower properly working. Been there, done that, Nokia tower, first few weeks around 100Mbps speeds but had to be reset every day, then 5 g died at my local tower, TMobile replaced my unit, still didnt work with 5 g, speeds were 8 to 30 mbps without 5g. Throttled down every evening, B12 band would switch to B2 and REALLY slow down. Went back to Spectrum, they met TMobile price of $49 but for one year only. Have a solid 117 Mbps service again and will try Tmobile again in Jan 2022 or sooner if they contacted me. I hate spectrum but Tmobile left me no choice.You are kidding yourself if you think your issue is going to get fixed anytime soon. I worked on my issues for close to 6 weeks, I know the Nokia tower inside and out. Also for those who do not know, its not really all that hard to use another ro
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