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Streaming

T-Mobile partners with tons of streaming services. We love to hear how it is going.

141 Discussions
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HunnydiptFirst activity
asked in Streaming on Us
View Apple TV on my android TV

Got my Apple TV activated via my android phone. When attempting to sign in on my android TV it requests me to scan the code etc. I merely would like to view the videos and such. How though??

1
tidbits
Pillar
1 year ago
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HerMajestyFirst activity
asked in Streaming on Us
I activated the Apple TV on us offer but I already paid for a year

I bought an annual subscription for Apple TV in March 2023.  i moved my cell phone service to TMobile in August 2023 and activated the free three months.  It looks like it worked and TMobile found my Apple TV account but how do I get the credit for three months ?  Or will my subscription be extended for 3 months ? Thanks. 

1
H
1 year ago
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CapnChuckFirst activity
asked in Streaming on Us
Netfix Basic Go5g+ Duration

I have 4 new phone lines with the Go5G+ plan and just activated the Netflix Basic promo plan. But nowhere can I find how long this FREE promotion lasts. Is it for a limited period of time? 

2
C
9 months ago
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WannieFirst activity
asked in Streaming on Us
Trying to load Paramount Plus on T Mobile.

Code I have used said invalid. 

1
tmo_mike_c
Community Manager
2 years ago
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deancFirst activity
asked in Streaming on Us
google hub

i got  the home tmoble internet and also the google hub  I want to know the extras that were with the hub ? paramount + I thought went with it 

1
iTinkeralot
Pillar
2 years ago
A
Allset99First activity
asked in Streaming on Us
Hulu on us?

I received the text saying coming soon Hulu on us. Here it is February 11th and nothing.  I went into the Tmobile hub and it's not even listed.  I have the  Magenta plan and was told it's free. Instead I'm now getting charged $10.20 additional starting this month for Netflix! Am I doing something wrong? 

0
A
7 months ago
K
kangwangFirst activity
asked in Streaming on Us
Apple TV+

I activate Apple TV+. But I didn’t get any login information. How can I use Apple TV+ service?

0
K
1 year ago
K
KcstephFirst activity
asked in Streaming on Us
netflix on us

I just signed up for Neflix on us and my Bill went from 206$ to 222$. Will this change? 

1
gramps28
Pillar
1 year ago
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GodcallsmehisFirst activity
asked in Streaming on Us
MTV

How can I stream MTV with T-Mobile internet carrier? The next season of the Challenge starts soon and streaming is my only way to watch it

1
C
11 months ago
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Mfd814First activity
asked in Streaming on Us
Cancel HULU

How do I cancel my Hulu account that I had through T-Mobile/Sprint ?

1
M
1 month ago
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P3dudeFirst activity
asked in Streaming on Us
Can I get Apple TV with a phantom iPhone?

So I tried to get the Apple TV deal but don’t have an iPhone. so they said I don’t qualify.T-Mobile thinks one of my new phones is an iphone 12 (it is an S24 Ultra), so for the purpose of Apple TV on us, I have an iPhone. Does Apple TV work on an android phone?

6
N
4 months ago
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TravelnbabeFirst activity
posted in Streaming on Us
Hulu streaming

I have read the questions and answers about the issues with the Hulu streaming and they don’t seem to answer my question. I have redeemed my free Hulu (with ads) with TMobile using my Roku TV. But yesterday when I went to watch on TV, it showed a screen that I needed to sign in to the Disney+ bundle. I am not interested in the disney bundle. Is the Hulu (with ads) just done? I don’t know if it’s past the 12 months initial period

2
T
2 months ago
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Ethan RossFirst activity
asked in Streaming on Us
netflix household

Has there been any update to adding households to Netflix accounts? 

0
E
4 months ago
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jm612bFirst activity
asked in Streaming on Us
Do I need a 2nd line for free Netflix?

I just called customer care and was told I needed to have a 2nd phone line in order to be eligible for the free Netflix. Is this accurate?

1
N
7 months ago
J
jayglickFirst activity
asked in Annual Streaming Offers
apple+ cancellation

Any else cancel apple+ at the end of the free war only to have apple+ still charge?

0
J
1 year ago
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TexGalFirst activity
asked in Streaming on Us
MLB 2024

I recently redeemed the MLB 2024 offer but are all the local games blacked out? Can’t watch the Astros and only seem to get “1” game per day. All other games required upgraded subscription? if that is case, not a option to “upgrade” through TMO like I do with Netflix? 

1
gramps28
Pillar
6 months ago
M
magenta9440521First activity
asked in Streaming on Us
my benefits

Hello I have a business account and can’t access my “explore my benefits” for add ons. Customer service has already tried to help. What’s the deal?

0
M
5 months ago
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Gon FreecssFirst activity
asked in Streaming on Us
Hulu on us

Hi ! I hope this question is understandable. I know with Netflix you can change the plan to the no adds one and pay the remaining on the bill. Does the same work with Hulu? I’m curious because the process to change the plan is not as Netflix. 

0
G
6 months ago
S
SoloconNovice
posted in Streaming on Us
Netflex

When we had T-Mobile family sharing for Netflex, our son put netflex under is e-mail and password.  But now I understand that we can only have Netflex in our home since this is our account.  Can I change the log in to me. Also, I read the other day that I could add him as a user for $7.99, but now I can’t find it.  Can you help me?

0
S
1 month ago
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cjvilasFirst activity
posted in Streaming on Us
netflix

So what is Netflix going to do about all of the dissatisfied customers that can no longer cast contect?

1
tidbits
Pillar
7 months ago
M
Misch7611First activity
asked in Streaming on Us
Can we pay difference on Netflix change

Has anyone talked to T-Mobile to see if we have the option to keep our plan with no ads and just get the “credit” from T-Mobile On Us? I will gladly pay the difference not to deal with ads on Netflix.

0
M
8 months ago
R
rubynrseFirst activity
asked in Streaming on Us
Both lines

How do I add the free streaming TV apps to both my phone lines, so my daughter and I both have the services?

2
syaoran
Pillar
8 months ago
C
Chasityann.1229First activity
asked in Streaming on Us
promotional offers

Can someone please help me set up my promotional offers of Netflix, Hulu, Apple TV plus, Paramount Plus   

0
C
8 months ago
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IDGARZAJRFirst activity
asked in Streaming on Us
Home Internet promo not honoring 6 mo Apple TV with Essentials plan.

I have had an Essentials Plan for a while and recently added Home Internet Service with the Bundle promotion.  Unlimited 5G Home Internet Plans | T-Mobile 5G Home Internet The promotion below clearly states that Essentials plan with Home Internet includes 6 months of free Apple TV+ On Us.  The agent who signed me up even sent a text message to claim the 6 month subscription.  The redemption code in the text was not recognized by Apple TV site.  When I called TMobile support to get a valid code, they are now saying that the Essentials plan does not qualify for the 6 month Apple promotion and that they cannot generate a valid code for me.The web page clearly says it is included, but support says there is nothing they can provide.What are my next steps?  

0
I
9 months ago
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Chris3351First activity
posted in Streaming on Us
streaming cable tv

Trying to stream my cable tv on a Roku tv… it worked fine with my old internet.. I switched to T mobile internet…. There a some channels that same to use in home wifi… in which I already am doing…. It says it may have something to do with licensing???  How do I get around this???

0
C
1 month ago
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