Streaming

T-Mobile partners with tons of streaming services. We love to hear how it is going.

60 Discussions

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childs23First activity
asked in Annual Streaming Offers

Free MLB.TV?

Does anyone know if T-Mobile is giving MLB.TV subscription for free again this year?

24
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1 year ago
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grhatt01First activity
asked in Streaming on Us

Hulu

I had been paying for Hulu but realized as a former Sprint customer, I have Hulu through T Mobile.  How do I get my Hulu account set up through T Mobile so I don’t keep paying for it?

4
A
5 months ago
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BDMass11719First activity
asked in Annual Streaming Offers

MLB TV - No access to games

I signed up for the free MLB.TV via T-Mobile. I’ve done it the past two - three years. I was able to watch one single game yesterday during opening day and since have been blocked from viewing in content. Etieher through my phone, computer, PS4 as well as an Amazon Fire stick. Each time I go to open a game, it says either “Video Error - try again later” or I get a message that says I don’t have access to the content. Anyone else having this same issue?

4
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1 year ago
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BuzzFirst activity
posted in Streaming on Us

Activating Apple TV

Why does Apple require a credit card to activate, “T-Mobiles Free Apple TV”?

8
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7 months ago
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zbabichbFirst activity
asked in Annual Streaming Offers

MLB TV doesnt work through 5g home internet

Trying to watch baseball games and they won't load when I'm connected to the tmobile 5g home internet. Works fine on my other wifi connection (I am testing the home internet device, so I still have both) and on my actual mobile network, but throws an error if I am connected to the 5g home internet network.  I have tried on my phone, laptop, and firetv stick...all act the same. Can anyone help?

22
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5 months ago
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Aehrman81First activity
asked in Streaming on Us

Home internet

Does anne else have problems with there home internet saying that it has excellent signal but it has no signal or weak signal and it always buffering when I'm watching a movie on Paramount or it says that I have no internet connection but showing excellent signal .I switched from spectrum because of there bull shit ways with my bill and crappy CS but I didn't want to go from that to this. I've done everything that they suggested on moving in to a different spot but still not getting the same service I had if I knew this I would have gone to a different company all together but since I've been with TMobile for 18 years I thought that it was the right choice but now I'm not sure 

11
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17 days ago
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SqueakyRookie
asked in Annual Streaming Offers

Philo Promotion?

I plan on dumping Comcast because they are too expensive. Does anyone know when the Philo promotion will be back? The CSR told me it would restart on August 1, 2023 but when I click on the link he gave me I just get a spinning wheel.

6
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2 months ago
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surf tippersFirst activity
asked in Streaming on Us

Won't let me cancel Paramount+

Website won’t let me cancel Paramount +.  Is this even possible on the T Mobile website??  Followed suggestions I saw on line and all suggestions take you to manage add ons which comes up blank on the website.   

2
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3 months ago
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Biggs69First activity
asked in Streaming on Us

T-Mobile one time fee

On February I have moved to another location to where I had movers to help me move my stuff to a new location. During the move I've always make sure that all my electronics are the first to come out. I had the 4G wireless router by T-Mobile pack in its own box and it also had ethernet chords still attached to it. During the move wish I had help because I am disabled and I tried my best to make sure that everything less secure and ready for the the movers so they will be able to just get the boxes and loaded on the truck. As I get to my new place they start to unpack what's is my electronics my TV my PlayStation the wireless router get it set up but I noticed that the Wireless router was missing. I looked everywhere for it open every box but I couldn't find it. So I remembered the movers were asking me about the wireless router and I told them that it was just like having your cell phone with the internet and you don't need to do nothing but turn it on. So but I couldn't find it the fir

0
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1 year ago
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allarsFirst activity
asked in Annual Streaming Offers

Free MLB on Roku TV

I have added free MLB TV thru T-Mobile Tuesdays, how do I add it to my Roku TV

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syaoran
Pillar
8 months ago
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Becky33First activity
asked in Annual Streaming Offers

getting mlb on my roku

redeemed the free offer . works fine on my phone. tried to use it on my roku. downloaded the Mlb site on the roku. tried to log in. site said it didnt recognize the user name or password I set up on mlb tv when I set up the offer

4
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7 months ago
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mknwebFirst activity
asked in Streaming on Us

Trying to activate addons (Netflix, Apple TV) but "Looks like we got our wires crossed"

Trying to activate addons (Netflix, Apple TV) but "Looks like we got our wires crossed" constantly comes up.  I’ve tried from my computer, my cellphone, incognito sessions, everything.

8
K
8 days ago
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randyw57First activity
posted in Streaming on Us

Hulu App on Apple TV with iCloud Private Relay

I recently starting trialing T-Mobile Internet.Thought I would describe one issue I encountered in case it might help someone else.When attempting to use the Hulu app on Apple TV 4K with most recent tvOS, the Hulu app asked if I wanted to change my Home location. I clicked Yes, however the change never made any difference (I’m not sure it actually changed anything). Contacted Hulu. Initially they were prettylost as to resolving the issue. Called back the next day. This time I spoke with someone who had the appropriate skills. First I needed to turn off Private Relay. This allowed the Hulu folks toacquire the correct IP address for the Apple TV. They then sent a Home Location change to the app.(I suspect I might have been able to do this myself if I’d turned off Private Relay). That change allowedme to login to Hulu. Live TV worked fine. I then turned Private Relay back on. Restarted the Apple TV and Hulu app. Everything is working fine. fwiw, the Hulu rep who ended up helping me said t

1
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9 months ago
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CoondogFirst activity
asked in Streaming on Us

can't get Paramount +

WHen i got Tmobil i5g internet, i was told that it came with a free year of paramount +.   I looked up how to sign up for it, it says to go to “manage Add-ons.”   But when i go to manage add-ons, it sayd there’s no add-ons available.   I tried calling customer service, after speaking with someone, i was put on hold, then hung up on

1
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8 months ago
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DeniseHFirst activity
asked in Streaming on Us

Music Freedom

I have the Magenta 55+ and understand from what I’m reading that Music Freedom is automatically activated.  Where the heck do I find it to be able to play music?  It looks like it’s various websites, but any I go to like Pandora or Spotify, it wants me to register and then charge me.

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gramps28
Pillar
4 months ago
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gk4n6guyRookie
asked in Streaming on Us

What is the cost of the Philo promotion?

Philo costs $25 per month. I signed up for Philo through the T-Mobile discount offering $10 off per month for 12 months of the service, but I am being billed $16.98 per month. I’m not a math wizard, but that seems more like 8 bucks off, not 10. Am I missing something?

7
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1 year ago
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vj1243First activity
asked in Streaming on Us

Youtube TV Promotion Page

Looks like Youtube tv promotion page at all these links are broken. Can someone confirm that Youtube TV promotion for tmobile customers is no longer active ?  T-Mobile PromotionsORYouTube TV & Philo TV | T-Mobile SupportORGet Our Best Live TV & Streaming Service Deals (2023) | T-Mobile  

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gramps28
Pillar
7 months ago
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VirginianFirst activity
asked in Streaming on Us

Does T-Mobile's Netflix login work for Roku?

When you sign up for free Netflix Basic w/ T-Mobile, do you set up Netflix password/login for Roku, or do you have to cast Netflix from your iPhone? Will Netflix operate on my Roku (which uses my Fios service)? Do you get sent a lot of promotional text messages from Netflix after you sign up?

4
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28 days ago
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Jazzynice51First activity
asked in Streaming on Us

shared netflix account

My daughter shared her Netflix account with me.  (Netflix no longer working since 5/23/23).I am new to TMobile and want to get my free Netflix on my smart TV.   Not tech savvy,please instruct what to do in simple terms.  Thank you.

2
F
Pillar
5 months ago
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jbowen5920First activity
asked in Streaming on Us

Can't get Netflix Promotion - Account "Mismatch"?

I can’t get the Netflix promotion, even though I have Go5G Plus.  I think there is something wrong with my account such that it displays that I have Go5G Plus on my account page (see screenshot 1) and when I click on my account, it shows that I have Netflix as a promotion (see screenshot 2).  However, when I click on the Netflix promotion line, I get a screen that says “Oops….your rate plan is not eligible for this benefit….” (see screenshot 3).  When I click on View my plan, it says I have the 5G Home Internet Plan (see screenshot 4).I think this may be related to the fact that I first signed up with T-Mobile for the home internet and then added on my phones later.Anyway, I’ve tried calling tech support and also going to the store, but no luck.  I did have a problem with my voicemail, which was fixed, and I am grateful for that, but there is still this issue and I wanted to try this way and put in the screenshots so that people can see what is going on that might know how to fix it.I

2
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4 months ago
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mike2023First activity
asked in Streaming on Us

Netflix Basic? Go5G Plus

I just signed up with T-Mobile and have the Go5G Plus (1 line). Promo says includes Netflix Basic (1 screen, 9.99 value). Following the prompts, when I go to Netflix, Basic is not an option. I have read it was discontinued but still available for T-Mobile. The other options are ad supported (6.99) and Standard (15.49). I didn’t have a Netflix account previously and it doesn’t seem to show that it is connected to my Netflix account in spite adding it on my T-Mobile account. Any suggestions?

3
gramps28
Pillar
2 months ago
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AtticDustFirst activity
asked in Streaming on Us

Apple TV + Streaming

Apple TV+ streaming is active on my T-Mobile account. When I go to stream Apple TV+ on my smart TV the T-mobile service has not been activated. Apple TV+ subscription is asking for payment and there is nothing about T-Mobile paying the subscription. Anyone know a solution?

1
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7 months ago
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JeanetteBFirst activity
asked in Streaming on Us

Netflix

When I added my sister to my account, we were supposed to get Netflix for 2. Now that Netflix doesn’t allow password sharing, not sure if she can set up her own account or not

1
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5 months ago
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TyjorgFirst activity
asked in Annual Streaming Offers

tmobile Tuesday

I have the T-Mobile wifi gateway. It comes with a phone number so I thought I could get the MLS pass on T-Mobile Tuesday..but it asks for phone number and then sends a code to type in. I can't receive texts phone the phone number associated with the gateway, any ideas?

3
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9 months ago
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BONAIREdiverFirst activity
asked in Streaming on Us

Paramount+ stopped streaming on Samsung TV

Paramount+ was working well on Samsung TV, but all of a sudden every time we try to access Paramount+ an error code is received.  Have done the standard reboot of television and rebooting the router.  Problem still occurs.

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M
4 months ago
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