Apple

iPhones, iPads, and Watches

  • 1,182 Discussions
  • 3,195 Replies

1182 Discussions

M
MGRMUMMAFirst activity
asked in Apple

WORST CUSTOMER SERVICE - TMOBILE SCAMMED ME! BUYER BEWARE!!!

This has got to be a nightmare. T-Mobile scammed me for sure. I can’t count the amount of hours that I spent trying to cancel a plan that I was scammed into.There was a promotion shown on the website that if we transferred an existing line with another carrier to T-Mobile, the phone would be free. WRONG! I went to the store in Ephrata PA, Moon faced girl was extremely rude and not helpful but her coworker did confirm the promotion and recommended doing it over the phone or online. So, we went home and reviewed the promo for A FREE phone online, called T-Mobile and got it set up. Confirmed with who set up the line that it was indeed free because we were porting another line. Bill comes and we are being charged so we called and called and called and they finally removed the charge and told us that the phone should have been free, and they would correct future bills. It was never corrected; we have been paying. I then am told on Live chat that we would receive a call back. NEVER HAPPENED.

0
M
12 hours ago
T
TmtimmonsFirst activity
posted in Apple

connecting another device

I am trying to connect my iPad and it’s not letting me. I currently have my tv and phone using the home internet? Is there a limit to the number of devices you can connect 

1
N
1 day ago
4
415TextMysteryNovice
asked in Apple

Iphone 12 - Not receiving some android/group texts

Hello,My iPhone 12 mini does not get some messages in group thread with android present…  My phone has the same number twice in my cellular service line, primary and secondary. If i turn on secondary, I get the texts but cannot reply to the thread, If I turn off secondary, i dont see some of the messages at all, but can reply. what the heck is going on, how do i reset this going forward? restart the group threads?

0
4
1 day ago
F
Flgeammie52First activity
asked in Apple

blocked numbers

Why doesn’t the block numbers block unknown numbers?

1
syaoran
Pillar
1 day ago
M
Michael wrightFirst activity
asked in Apple

number

I would like to Chang my phone number  

1
syaoran
Pillar
2 days ago
T
TjoliverFirst activity
asked in Apple

STOLEN PHONE

I reported phone stolen 24 hours ago . FIled claim said accepted and phone is on the way . I paid the $275 fee to replace phone . Now im seeing I was suppose to get an email for tracking . Still have not recieved email >? NEED this phone . how do I get ahold of someone to find out when I will get phone when I dont have a phone to call out on ? 

0
T
2 days ago
S
ShariinthenorthwestFirst activity
asked in Apple

Apple Tv

We already have an Apple TV (outside of TMobile) account but with our new plan we can get Apple TV free (or at least a portion of the bill off). Does anyone know how to link the TMobile apple tv to an existing account?

1
gramps28
Pillar
4 days ago
B
belubbsFirst activity
asked in Apple

How can you get Web based texts on your DIGITS Line?

I am not able to receive any web generated text messages on my DIGITS line any long. I used to be able to. A few versions back it suddenly stopped. This and Tmobile is Fing my business up. How can this be fixed? I can’t find any settings for this. HELP!!!

1
tidbits
Pillar
4 days ago
S
serayahwrightNovice
asked in Apple

Minor phone plan

I am 17 years of age, I have a job and my own car, I want to get a new phone, can I get on my own phone plan and line?

1
gramps28
Pillar
5 days ago
I
IshyHNovice
asked in Apple

Gifting an Apple Watch with monthly installment

I bought an Apple Watch through installment plans in order to gift it to a family member for their birthday, and I was wondering if the person receiving it is able to pair it with their own phone number since it gave me an additional line with already a phone number there. And if it won’t lock if they end up changing SIMs card or something since I’m still paying it off. I’m able to pay off the watch next two months but wondering if there’s a way I can still make the monthly payment on my account and not transfer over to theirs.

1
tidbits
Pillar
5 days ago
M
mark11First activity
asked in Apple

bill

When i pay off my device will my monthly bill go down..

1
gramps28
Pillar
6 days ago
S
Sritz06First activity
asked in Apple

Contract

When does my curretn contract expire 

1
gramps28
Pillar
6 days ago
B
BUBBLEHEADFirst activity
asked in Apple

Discount for 55 years of age

I was checking to see if there are discounts for 55 and older members?

1
syaoran
Pillar
6 days ago
R
RJSPhillyFirst activity
asked in Apple

Having issues with using T-Mobile text messaging

When I was with ATT@T I set up a rule in Outlook to alert me via text messaging of important emails but now on T-Mobile its touch and go if it works! I get an error: 550 5.1.1 server temporarily unavailable AUP#MXRT. I’m also trying to set up an alert tone when it does work but I’m not sure if I'm setting the tone to the correct contactAny thoughts ?

0
R
7 days ago
J
jmoneymia2First activity
asked in Apple

netflix on us with business account

netflix on us account cant be created. need help . the business hub doesnt help you and you cant create a account with the regukar hub where the promotion is on .. how ?? customer service is clueless

0
J
7 days ago
S
SakhiFirst activity
posted in Apple

I dont know my tmobile PIN

I m joint under the family plan and now i dont know my T-mobile PIN. 

0
S
8 days ago
A
alpFirst activity
asked in Apple

I have missed calls that when I check say "answered on other device"

I have been checking my missed calls and for some reason, right below there’s a message saying “answered on other device”. I do not have call forwarding active nor do I have the “answer on other devices” active. Are scammers somehow using my phone number? Or has T-Mobile sold my information somehow and is being misused by someone else? 

2
M
4 hours ago
K
kgonzalezFirst activity
asked in Apple

Text Msg Export

I need to export text messages from my Iphone for court purposes. What can I do. 

1
syaoran
Pillar
8 days ago
T
twickerFirst activity
asked in Apple

Spam

I am so disappointed that I received a spam message here. I would think that this site would have better security for such a thing. 😒Please see below.  blissGG  2 hours ago Hello, I hope you are doing great. I saw your page and I decided to inform you about the project I have at hand and I would like you to be a part. It is of great profit and I know you will not regret taking part in the project. Please reply to my private email (garciagracebliss@gmail.com) for full details. Regards, Grace Garcia.

2
H
Community Manager
8 days ago
T
TipahRookie
posted in Apple

IPhone 11 carrier locked to T-Mobile

IPhone 11 carrier locked to T-Mobile IMEI       353969102313912Please help me unlock it

7
T
10 days ago
H
heymoe3First activity
asked in Apple

cancel

How do I cancel an order for a phone?

1
syaoran
Pillar
12 days ago
M
magenta9022189First activity
asked in Apple

printing or downloading text messages

I need to print or download and save some text messages conversations from my apple phone. Where do I go to find those messages?  I have them in my phone but I just need to preferible print them.

3
tidbits
Pillar
12 days ago
V
VolvoCarNovice
asked in Apple

Phone # is invalid some places

Several years ago like late 2017 or early 2018 I got a new phone #.  They gave me a new area code for my city.  It’s a brand new area code.  And still some places when I try to sign up it says invalid phone #. Like right now I can’t get an account with the IRS.  How do we get this area code registered everywhere?   Oh, I’m in Sacramento, CA and they ran out of 916 phone #s and the new area code is 279.        No sub forum subject fits.  I have Apple iPhone SE

0
V
13 days ago
T
TishandthomasFirst activity
posted in Apple

in my accound my messages are saved i dint want that in ny account remove it

I don’t my messages recorded that’s my privacy so delete on all numbers thank u

1
gramps28
Pillar
13 days ago
K
knarikFirst activity
posted in Apple

Complaint for the service.

For almost 8 years I have had a T-Mobile account. I have 6 lines, on 4 of the lines I have insurance. Full insurance. For 4 of the lines, I have been paying money for the insurance. Yesterday I accidentally broke the back of my phone, 12 Pro max. I called T-Mobile to replace my phone, T-Mobile said that I need to pay $99 + tax for the replacement. if I have full insurance, why do I need to pay them 99 dollars deductible? Sometimes there are new policy's, and we don't check them. We click accept without reading the policy, we agree to their stupid policy’s. I want to tell everyone that it’s better to go get a new phone because the new phone price is $40 monthly, but you pay 13 dollars for just insurance + deductible. Those are stupid rules.

1
gramps28
Pillar
16 days ago
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