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iPhones, iPads, and Watches

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Getting esim to new iphone

My phone is saying that transfer is not supported, I would appreciate any help in getting my esim over to my new iphone.

Can an unlocked VERIZON 12.9" ipad pro (3rd Gen) work on a T-Mobile network?

Hi, I am a T-mobile customer and I’m looking to buy a 3rd Gen 12.9” Ipad Pro with cellular network capabilities ...I see there are some reasonable priced “unlocked” iPad Pro versions available from various online retailers like B & H Photo, Amazon, Best Buy, etc. , but many state they are VERI...

about my phone

Hello I just got my new phone today threw mail and I have a SIM card in the new phone so I keep that sim car or what do I do with it

Voicemail

When other people call me, they can’t leave a voicemail; the call just ends. My voicemail is set up, and whenever I dial in, it just says that there are no messages in my mailbox.I have an iPhone 11 Pro.Thank you.

mobile phone

screen went completely black during a conversation.

need connect my airpods spy

Need see connections airport pro spy

New Iphone

I already transferred all my data to the New Iphone 7 and I know how to switch out the Sims card from my other phone. It shows no Internet when I try to connect but this only happens with Facebook all the other applications work.Do I need to go in and pay to have this line activated when I already...

bill

I have a question about my bill. I was told when I bought the phone it was 75 a month

Unable to Connect Purchase Through MLB App

Every year I have greatly appreciated the MLB League Pass T-Mobile has offered. However this year after downloading I am unable to use the MLB TV on any other device other than my phone. When I go and try to connect the purchase to MLB.com through the app it gives me error message indicating there a...

Wrong promo on sign-up, more credit for device?

I signed up for the wrong room on the carrier freedom with a trade-in but I am paid off the device and got $207 account credit since it was set up for an Apple problem I’ll switch is there anyway I can get more account credit since I don’t need the payoff credit

need help

When I was trying download it only lets me download one games not 2

apple watch cellular

How much will t mobile charge me if I get the cellular? If I turn off the cellular data on the watch for a month will they still charge me? Is it possible for me to stop using data on the Apple Watch for good?

Protection

If I have an older iPhone (8), is there any reason to keep the Protection 360? If this phone goes, I’m getting a new one anyway, right? Thoughts?

unmute

Somehow my ringer is muted on my iphone and I can’t correct it.

"wifi" has greyed out on iphone

hi all, I have an iphone 8 plus. The wifi has greyed out. I tried so many different ways to fix it- no luck. I called t-mobile, the rep told me to call Apple. Would this my last option? to call Apple for help? thanks

Batterygate - iPhone reimbursements

I have been on the jump program for years, and definitely leased an iPhone 6 and 7 from T-mobile during timeframe of the issues, the smart phone performance settlement should apply to people who paid installments as well as outright owners, what is T-mobile doing to reimburse/compensate people who l...

Next Steps to Unlock an iPhone? Frustrated!

Hello! Over the weekend, I paid off an iPhone XR I purchased from T-Mobile back on 10/19/2018. I spent a chunk of yesterday and today with support to try and get the phone unlocked, but they are unable to do so. According to the support reps I’ve spoken to, there is a different IMEI number on the...

upg

I'm trying to figure out how much it is to up grade in see how much it is on the bill

how to retrieve voicemail greeting

Hello, I inherited the phone of my deceased wife and would like to preserve her voicemail greeting if at all possible. I have heard that the greeting is actually on a server, not the phone itself (iPhone 6s). If anyone knows how I might be able to retrieve this file, I would very much appreciate th...

IPhone Spys

Is there any way to check to see if someone has put a spy app on my Iphone.

Issues in iOS app chat window

Hi, I don’t know where to post issues with the app so posting it in community here! I just switched to T-mobile and I always prefer using the chat option to contact customer support instead of call, but in the T-mobile iOS app, the chat window is not designed properly. When you start typing, the...

Trading in iphone 11 to iphone 11 pro

So I traded in today an iphone 11 to an iphone 11 pro. Long story short I paid extra for the phone like $290 today then the monthly right. So after trading in I drove home right away because I only live 10min away. I didn’t check the phone til I got home. I went to the balcony and as I examine the p...

t mobile family where

I am not a primary account holder and the account is subscribed to the family where app. is there a way that my phone cannot be tracked .

Paid off phone and upgrade

Ok so im confused if my phone is paid off and i get an upgrade will i be able to keep the paid off phone and not pay for it when the new phone is on the plan?

No solutions....

Bought an iphone 7 last year. Bought insurance and full set of accessories to make sure it wouldn't suffer any damage. Phone suddenly filled up with "Other" and kept deleting my texts and calls. I deleted everything I didn't need and moved everything to the cloud. I go into tmobile for help and i ca...

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