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iPhones, iPads, and Watches

688 Discussions
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688 Discussions

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Samuel23First activity

asked in Apple

Network unlock

Hi im Samuel from Angola and I have iphone network locked how can you help me pls

1 day ago

hugh5177First activity

asked in Apple

need password for iphone 13

how can I get my iphone password?

2 days ago

maenad25First activity

asked in Apple

Voicemail cannot be set up at all (iphone)

I brought my iphone 8 plus to a local store to set it up for my teenage son. It is all working EXCEPT for the voicemail. When we attempted to set it up, it says the account cannot be found. When anyone calls the phone and waits for voicemail, it just says “the number is not a subscriber.” We have tried everything. Resetting call forwarding. Turning of wifi calling. Resetting the passcode online. Setting up the voicemail remotely. Setting up the voicemail on the phone. Installing a new SIM card. Nothing works.

2 days ago

TundeFirst activity

asked in Apple

Can anyone help me

The problem is that I bought my phone a T-Mobile dealer store in Houston USA, the phone was lock to T-Mobile, on my return to UK l couldn`t use the phone contact T-Mobile, they offer to unlock it but I need to get myself USA T-Mobile sim card ($50.00), I did still the phone not working, T-Mobile again told me that I need refill the account with $100,00 again I did, and was told that after 3 day its should be unlocked after 3 day still not unlocked for me to use my UK sim, finally after 10 day they told me the phone is fully unlocked that l should be able to use my UK sim, again still not working, took the phone to apple apple said the phone is still locked to T-Mobile that T-Mobile didn`t unlocked its properly, again contact T-Mobile said they will get it fix and as always they keep tell me the phone is fully unlocked according to their system, I even send them the error message, they just couldn1t be bother to help me. every time they just keep telling its will be fix 8 weeks now sti

2 days ago

See DubFirst activity

asked in Apple

How to set up caller ID to be blocked automatically for every call

I used to have Sprint Service. Sprint was able to set up my phone (on their end) so that every time I make a call, my caller id is blocked to the person or company that I am calling. To release my caller id, like when I call a friend, I would just hit *82 and then the phone number. My phone book with all my contacts of friends have *82 in front of their regular numbers. so I can just hit that contact number and, to my friends, my number would be released. I am trying to find out if T-Mobile offers that same system. I have been calling customer service at sprint/t-mobile for over 2 months, I have about 10 different ticket numbers and no one can seem to figure out how this works. I find it hard to believe that if Johnny Depp wants his phone to be blocked, that t-mobile won’t block his number. Anyone have any ideas???

3 days ago

lolo PogiFirst activity

asked in Apple

trade in

got a text regarding trade in device apple iphone 8 t-mobile serial # 358712094447347 stating quote has been adjusted to $0? why & what happened?

6 days ago

HuskymomFirst activity

asked in Apple

Voicemail plays on speaker

Why are my voicemails playing on the speaker of my IPhone 13 when I open them. When did this change?

8 days ago

tominrmFirst activity

asked in Apple

Unlocking My iPhone12 Mini

I purchased my iPhone12 Mini in July, 2021 from Best Buy. Since I travel a lot internationally I contacted T-Mobile for unlocking. I guess default is locking because they checked and told me it was locked, and I was told it will be unlock. A few days later I was assured it was unlock. In October and november, 2021, I went to Canada but did not need to change my SIM card. I have been in Korea for the last 6 weeks and need a local phone number and found my iphone is still locked! I contacted T-Mobile and they sent me a set of instructions to follow to unlock my phone and here are my comments and questions:The instruction starts with “backing up” my iphone. - Is auto backup good enough just in case something goes wrong? I started follow the instruction and resetting one after another so I stopped because I realized I am resetting to virtually going back up factory setting. Can’t T-Mobile unlock my iphone remotely as they had claimed last year soon after I purchased my iphone? Since

6 days ago

Carmack78Rookie

asked in Apple

get my iPhone 11 back to my icloud account after someone put their gmail account on my phone and i no longer talk to that person

My phone has been set to a different email account that does not belong to me or on my phone. What do I do TMOBILE? I’m your customer.

14 days ago

ItsoFirst activity

asked in Apple

cell coverage

Recently I have lost wi fi on my cell in areas where I have always had it before. This is primarily on the I90 corridor in Central Washington. Can’t even get coverage in Cle Elum which I have always gotten until this week.

15 days ago

Bob NFirst activity

asked in Apple

IPhone 12 Pro Max not showing 5G

The SIM card was transferred from an older phone and since I have updated my phone to a 13 Pro that shows 5G, I now realize that my wife’s phone does not offer that on the cellular settings screen. Do I need a new SIM card or is there an firmware upgrade needed.

14 days ago

linuxguyFirst activity

asked in Apple

why so difficult to intialize / re-initialize service on an apple watch?

Why is it so difficult to initialize service on an Apple watch at t-mobile? Using the watch app, the t-mobile initialization FAILED I had to sit in a chat with t-mobile support for two hours. C’mon, the watch app probably posts IMEI and eid of the watch, all t-mobile has to do is provide a choice between $5 and $10 service.My wife’s watch unpaired from her iphone. When I used the watch app to pair, the paring failed - you guessed it - on the t-mobile step. T-mobile has known the IMEI, eid, and telephone number for three weeks, re-pairing should be easy. I’m on _another_ call with support and have spent 45 minutes just communicating basic information. t-mobile need to fix their integration with the apple watch app.

10 days ago

rcepuchFirst activity

asked in Apple

Should I swap out SIM card that came with iPhone 12 mini for one I received from T-Mobile?

I switched to T-Mobile in late 2021. Several months late, at an Apple store, I swapped my old iPhone SE for a new iPhone 12 mini. It works just fine, but as part of one transaction or another I got a T-Mobile SIM card that apparently must be activated by 7/15/24. I don’t understand why I would need this card as the SIM card already in the phone is doing the job. Am I missing something? Might the “new” (?) SIM card somehow work better or is it simply an artifact of not switching the carrier and the equipment at the same time?

16 days ago

AlanSFirst activity

asked in Apple

can't receive verification codes

For several weeks I have not been able to receive codes sent to me via text to be able to get into my accounts. Actually the only codes that have come through is from t-mobile. What can I do?

16 days ago

KHernFirst activity

asked in Apple

Remove Visual Voicemail

I hate the visual voicemail feature and I want to remove it. I called T-mobile and was on the phone for 13 minutes and no luck. The call ended up dropping and my issue has not been resolved.

16 days ago

Shahd.shahroorFirst activity

posted in Apple

phone exchange

Hi,I wanted to ask if it was possible to exchange my iPhone 12 64gb for a new and updated phone for a cheaper price?

17 days ago

wenjingFirst activity

asked in Apple

Unlock My iPhone

Can you help me unlock my iPhone? I only have IMEI.my IMEI：## Thank U

19 days ago

mhadiFirst activity

asked in Apple

Received an activated phone instead of a brand new

Hi,We recently added a new line to our family plan and ordered a brand new iPhone 13 mini for the new line. When I received the phone and wanted to activate it, a t-mobile agent told me that the device is already activated with another plan and even its hotspot is used for like half an GB! The agent was not able to answer my question that how it is possible that they send me a brand new phone but it is already activated.Next day, I called t-mobile customer service to figure out what has happened. The new agent’s explanation was not even reasonable! I was asking a clear question that why the phone is activated and who had access to the IMEI for activation, but the agent told me to turn on the phone (it was my first time) and do some setup. Then, they said it is activated now!! I repeated my question and after some waiting, here came an interesting explanation that: sometimes t-mobile has an automatic phone activation when we order a phone online!!! Anyway, this answer was wrong from the

20 days ago

abrlneFirst activity

asked in Apple

Shocked while using phone!

I keep getting shocked when trying to use my iPhone. My hair is not wet, and it is not connected to the charger. What do I do?

22 days ago

Chinese male godsRookie

posted in Apple

Can you help me unlock my iPhone? I only have IMEI.

25 days ago

RandixFirst activity

asked in Apple

System Upgrade - Dallas Oregon - performance degradation so that it's unusable.

T-Mobile “upgraded” their systems from March 28th-May 16th locally. Starting almost immediately in March, performance went from 200-300 Mbps download, 50+ Mbps upload, to 4-20 Mbps download and 0.5 Mbps upload. The tower is 3.42 miles direct line of sight. We have Home Internet, and three 5G phones here. The performance degradation is on all devices. I have made several calls, they “opened a ticket”, but, of course, the help line assumes that the problem is on our devices. We’ve gotten new SIMs, reset and rebooted everything multiple times. When much closer to the tower, or in neighboring cities, I get the original 200-300 Mbps performance levels. Is there any way to actually effectively contact T-Mobile to determine what the issue is? I work from here, and am completely dependent on this service, we are otherwise “off-grid”, I have no other workable internet access. I’ve tried other radio providers, including satellite. The only other possibility that might work is Starlink. If

26 days ago

Chinese male godsRookie

posted in Apple

Unlock iphoneXR

I want to unlock my iPhoneXr. I'm a Chinese guy. Who can help me? My IMEI: 35 642410 698499 2 I'm back to China.

26 days ago

SpectaclesFirst activity

asked in Apple

i-phone mini

I ordered an I phone mini early in April. The estimated ship date was at the latest May 3rd. I have no iPhone nor an updated ETA. What can I expect at this point in time. Does any one have an idea when the minis will be back in stock?

27 days ago

DHeckFirst activity

asked in Apple

not receiving short code messages

I was a sprint customer originally then once t mobile and sprint merged i was told i needed to get a t mobile sim card or i would no longer have service on my device, so i went to the store and got one. Ever since i put the card in i have not received any short code messages meaning i cant verify changes to my credit card, authenticate/verify accounts linked to my phone number, or get any sort of information about upcoming appointments from businesses. ive talked to a few different people over the phone, i made contact with the “T-Mobile help” account on twitter where i was given the same solution by two different people for a totally different phone manufacturer than i was using. I really dont want to change providers but the way things are going it seems like im not getting any sort of help here and my time is being wasted.

28 days ago

gensswrldFirst activity

posted in Apple

sim locked asking for puk

29 days ago

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