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4717 Discussions
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sethandrew999Rookie
asked in Android
Problem with OPPO phone in USA

I have a dual-sim OPPO FInd phone, and I have a USA SIM card with T-Mobile. For the last couple of years I've traveled back and forth to the UK, switching between US and UK sim cards with no trouble.  On my most recent trip to the UK, when I returned this week to the USA, I'm unable to make outgoing calls with my USA SIM card. I've tried all of the suggestions on your web page, plus things I've found using Google. No luck. I still can't make outgoing calls.

15
syaoran
Pillar
1 year ago
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FootfixerhjFirst activity
asked in Apple
Problem with I 14 phone and Vonage

I have the T Mobile 5G wifi box and a land line through Vonage…If I call the Vonage number at home from  my I Phone, the cell phone doesn’t register that the land line is ringing although the home base unit is ringing through  the Vonage line.  If I call I phone to I phone, my cell phone screen registers that the other phone is ringing…frustrated…and ideas

0
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1 year ago
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JessieDAccountFirst activity
asked in SyncUP and IoT
2 Phones w Physical Sim Cards? ESim

Lost IPhone 11 but found it after I did a trade in for Motorola 2022 so now there are 2 physical SIM cards but one is fully activated for Motorola and one semi working for my IPhone but both have the same number? I would like to have iPhone set up for esim and erase/reuse the iPhone original physical SIM card and don't touch/keep my number and physical SIM card the same for my Motorola?  note: iPhone no longer can text normally or set up wifi-calling and fully paid off but I wanted a safer 2nd new phone number unrelated/incomnected to my Motorola and current phone number 

1
gramps28
Pillar
1 year ago
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NJBluesFirst activity
asked in Android
Recovery for old voicemail

6 months into the pandemic my employer left me a threatening message I would like to recover if possible.  The state has denied my unemployment status and is demanding I pay back over $24,000!  I would like to use the voicemail to show I was threatened.  Any ideas?  Or is the voicemail forever gone?

2
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1 year ago
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alidoomLearner
asked in Device unlock
Device Unlock

Hello, I have another small problem, my device is now eligible for unlocking, but now I'm abroad, I don't have a T-Mobile network, and whenever I try on another network, this is what I see 

1
syaoran
Pillar
1 year ago
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MartinCo79First activity
posted in Android
Software update on S20 FE overnight, now Galaxy Watch 4 stuck in boot loop

A T-Mobile software update installed overnight and this morning my Galaxy Watch 4 Classic, which always makes it through the night into the next morning, is completely depleted, stuck in a boot loop, and unable to even draw a charge.I've already performed a soft reset and reboot the device multiple times to no avail, it's been on my charger for the last hour but isn't able to build or hold a charge and keeps boot cycling. Everything was working perfectly fine until the software update overnight, don't think it's a coincidence.

1
D
1 year ago
7
70StangLearner
asked in Android
Voicemail

Can the amount of rings be increased before voicemail picks up? I haven’t been able to find a code for it. It’s a revllv 6

1
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1 year ago
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Tobias10First activity
asked in Apple
How to correct location services

I switched to T-mobile 2-3 months ago and since then I occasionally search for a restaurant or a chain store near me and it will come up with results near to Philadelphia, PA when I live in Pittsburgh, PA.  I have tried changing my location settings everywhere I can think of but the it will pop up like that again.  i tried calling tech support two nights ago and finally was told by tech support that he did not know and that I should try doing a YouTube search for a solution.  Today while searching for a Home Depot near my home Philadelphia sites popped up again and when I did a Right-Click on the line it came up and said: “Your general area is estimated from your I address.  An IP address is assigned to your device by your internet service provider and it is required to connect to websites and online services”.  The useless tech support guy the other night did tell me I should go into the store for help, which I did yesterday - unfortunately, she was even less help than he had been as

1
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1 year ago
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pizzaboy192First activity
asked in Android
Tmobile Revvl 6 Pro 5G loses cellular connection after November OS update

I purchased the Revvl 6 Pro 5G a few months ago, and everything for the most part has been working great until the last few weeks after taking the recent November 2022 security update. Ever since that update my phone will randomly drop all cellular service (it shows signal, but no data, no speed, just full bars. No 5G, 5GUW, 4GLTE, etc) This also means I lose all data and voice service during this time. I cannot place calls, cannot send or get SMS or MMS messages.when I reboot my phone, I’ll get service back for 10 minutes or so and then it drops again, After a few reboots it’ll come back for a few days, but then randomly, service is gone again.I’ve tried a factory reset of my device and setting it back up from my Google account backups, but that still doesn’t seem to help.I have a brand new SIM card that was installed the same day I purchased the device, so I doubt my SIM is failing.Is there any menus I can access that have diagnostic features? has anyone else encountered this? I know

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1 year ago
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KiruxaFirst activity
asked in Device unlock
Blocked by the operator T-Mobile, and used in Belarus.

Writes the Sim cart is not valid, all this happened after the update, is it possible to fix it somehow, my iphone 7 plus, here's my Phone 353810089208735

5
gramps28
Pillar
1 year ago
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Jessiquita11Rookie
asked in SyncUP and IoT
school mode not responding

I just started 2 watches yesterday.. and I cannot put them into school mode. I set up an automatic schedule and it’s not activated. I also manual tried to turn it on and it says “connecting to watch.. still connecting.. not responding.” I need these modes working so I can have them use them when school starts next week!

9
J
1 year ago
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ThethinkerFirst activity
asked in Android
Galaxy A13/A14: Displays Phone is starting

After logging in with access code the display constantly shows “Phone is starting...”

0
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1 year ago
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BVBFirst activity
asked in Other Devices
Project 10 Million Device Discount

Hello, I got signed up with Project 10 Million and got the hotspot. I know we were also eligible for discounted devices, but I am not able to find any information on how to take advantage of that offer. I got an email stating “Track your usage, manage your account, and purchase up to five discounted devices at t-mo.co/P10M.”But when I go to that link, it just takes me to my account page, with no info on discounted devices.Any advise? Thanks in advance! 

0
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1 year ago
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rsoto42First activity
posted in Apple
football

i want to talk about football

2
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1 year ago
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grapewomanFirst activity
asked in Other Devices
Getting Information out of my phone

How can I download information from my phone ... phone numbers, photos, etc.?

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Pillar
1 year ago
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Mr EpsteinFirst activity
asked in Android
Chatbots on Contacts

After an update this chatbots thing appeared. I want it gone. It is not necessary. Reading the questions here there many others do too. How to remove it from contact screen?

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Pillar
1 year ago
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jianbaiFirst activity
asked in Apple
Unlock my iPhone network lock

How can I unlock my iPhone network lock in China now?

1
syaoran
Pillar
1 year ago
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mwkilburnFirst activity
asked in Android
Service IMEi disabled

My upgrade order was mistakenly delivered to my next-door neighbor previously so I perceived the phone and watch and got them activated and set up. The previous order to disable these things as lost or stolen was put in but when I called to cancel it they said it was canceled. But then I received the email that they're still investigating. Then today they went ahead and disabled both. And to reenable it I would have to order the phone again and pay. Which is not very easy as I am on a limited income being disabled permanently. They said they can't turn the IMEI number back on then I said I have the eSIM but I did not hear back from anything to say that they got my phone working again. I can't go to a store I can't use another phone I am just dead in the water practically. My phone can only be used for emergency calls such as 911. No other calling is available.

2
syaoran
Pillar
1 year ago
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JimDFirst activity
asked in Android
Visual Voicemail

Can I transfer messages on visual Voicemail from one phone to another?

0
J
1 year ago
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Sforest11First activity
asked in Android
Cell phone classes

My mother is 71 yo. She has never gotten the hang of using her smart phone. Are there free classes for seniors to help them with this?

3
syaoran
Pillar
1 year ago
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aaronkameronFirst activity
asked in Android
Text message phone numbers turning to email addresses on WIFI calling

About 2 years ago, people's phone numbers began showing up as phone#@vtext.net, phone#@text.att.net, or phone#@tmomail.net, etc when I received SMS texts on WIFI calling on my Tmobile Samsung devices. The problem is that my text responses to these number-email combinations do not go through or end up garbled on the recipients end. I have called about this problem and Tmobile seems to have no idea how to fix this. And there appears to be no way to reverse these number-emails back to just phone numbers once this error has occurred. Even worse, more and more of my contacts have become these strange phone-email hybrids and I can no longer directly respond to texts with them. FOR EVERY TEXT RESPONSE I HAVE TO CREATE A NEW MESSAGE, CHOOSE THEIR PHONE NUMBER FROM MY CONTACTS AND SEND! It's absolutely ridiculous and frustrating. Fortunately WhatsApp and others exist but a phones BASIC SMS function should work without this kind of error! I know of no other person on any other carrier that has t

18
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1 year ago
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Majik515First activity
asked in Apple
Voicemail

How do I turn voicemail off completely on my iPhone I don’t want it

0
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1 year ago
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AMMartFirst activity
asked in Android
Issues with Messenger - Default App

Ever since I got this REVVL 6 Version 13 May of 2023, MESSENGER keeps shutting down even though I have set it as SMS and as my default app for messaging. 

1
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Pillar
1 year ago
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TheCraftySmithFirst activity
asked in Android
Galaxy S20 all pictures and video coming as "Large file available, click to download/play"

Starting this afternoon all pictures or videos that have been sent to me have come in as “Large file available, click to download/play” regardless of file size. Is there a way to fix this? I have a galaxy S20.Don’t know if it matters, but I am behind on my bill with a payment arrangement in place.

18
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Pillar
1 year ago
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Bokelly250First activity
posted in Apple
bill viewing

I have been unable to view my phone bill for weeks. I tried using the app and the website but my bill doesn’t load or download. I even went to a T-Mobile store and they couldn’t access my bill either. I’ve been on the phone with customer service at least 7 times and they haven’t been able to assist. They promised to email me but I never get an emailed copy. Has anyone else experienced this issue? 

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1 year ago
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