Devices

Apple, Android, SyncUP, and more!

4391 Discussions

K
KeithFirst activity
asked in Android

Understanding DATA

I’m having diffy with Data usage as now i just paid bill but already warned about so much data use. Then background apps that may be leeching the Data w/my not being too keen on Google’s voluminous apps and then if i just shut it down, i wasn’t online at all and lost the Duo authentici...to log on or use the phone at work that in lieu of not having phone at work some day(s) i can use landline with Duo. So my long-drawn out moaning (sorry) how can i start to learn Data and Cell phone operation does anyone have idea that might share knowledge?   my phone’s a Galaxy A10e                  

5
gramps28
Pillar
1 year ago
M
MozzyFirst activity
asked in Other Devices

Online gaming

So I’m trying to play some games online on my Xbox One but when I try to enter any type of “matchmaking” for any game, it disconnects me from the server. I have gone to my Xbox settings and tested the connection and it says all services are available. However, it shows my NAT Type is set to “strict” and it also says “UPnP unavailable” which I have found out that this is preventing online game play. My question is: how do I change my NAT Type to OPEN so I can play online? Xbox help center told me that maybe perhaps my gateway needs an update but I’m unsure how to go about doing that (if that’s the case) or even where I would look to check for one. Other things have no problem, like Netflix or my phone. These things are connected and run just fine. 

6
E
1 year ago
f23948
f23948Rookie
asked in Android

I accidentally forgot my WiFi then I tried reconnect my wifi on my phone without success

I had all updated apps and my galaxy A53 5g phone software is updated. My internet is working. My girlfriends iphone and my laptop, I did forgot my wifi then I did reconnected my wifi with success except of my phone. I did entered my correctly password for my wifi on my phone without sucess. I did reset network settings but no avail. How do I fix it? 

0
f23948
1 year ago
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PratiseFirst activity
asked in Device unlock

Sim locked，T-mobile didn't help me

I have been using T-mobile mobile phones recently, but I have been on a business trip and found that the international traffic is very expensive. I bought a new sim card locally and found that it cannot be used. Contacted twiter and facebook, and your account expert didn't respond to my messages at all. After the only one checked my IMEI, he told me that I was eligible to unlock, but he didn't help me. I don't know why he treated me like this

1
syaoran
Pillar
1 year ago
saburo
saburoRookie
asked in Other Devices

5G Mobile Hotspot: location incorrect

I’ve had the 5G Hotspot box for a few months now. I have no specific issues with speed and connection. Sometimes my speeds gets pretty low but that’s only happened a handful of times. What I DO have an issue with is location services on my iPhone XR. Often, it shows me at my home address, not at work or wherever. Sometimes it resets to my exact location after a few hours; sometimes not. This doesn’t happen when I’m on the move, walking or driving, and it shows my exact location. But when I am static, any maps app shows me back at my home/billing location.Anyone else have this problem with the 5G Hotspot? Any fixes? Location corrects itself when I switch to an alternate wifi signal or cellular data, but sometimes resets itself back to my home/billing location. A T-Mo salesperson suggested replacing the battery on the phone but that didn’t solve things either. My privacy/location services settings on the phone are also where they should be.

2
saburo
1 year ago
T
thegainersFirst activity
asked in Android

T-Mobile identifies my phone as the wrong device.

I've got an unlocked, black, 512G S23 Ultra that T-Mobile, both by app and when I called them,  identifies as a 256G Green S23 Ultra.  However, they correctly list it on the purchase agreement.  Others have had similar problems.  Anyone get it fixed? 

1
syaoran
Pillar
1 year ago
C
cfouchtFirst activity
asked in Android

return a financed device after the 14 day period?

Does anyone know if there are any options to return a financed device only used for a few months in excellent condition to T-Mobile without having to pay it off?  I know that I can pay it off and then sell it, but was wondering if there was any other option.  I have the S23 Ultra and just bought an unlocked Pixel 7 Pro.  Just don’t like the massive size of the S23 Ultra, it’s too bulky for my taste.  I suppose I could have done an “upgrade” through T-Mo instead of buying the P7P outright unlocked, but the price I got for a new P7P was better than what was on offer. 

2
F
Pillar
1 year ago
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Why324First activity
asked in Apple

T phones do not work？？？

I am from Singapore, I bought a T mobile phone on the shopping platform during the Spring Festival, the SIM card cannot be used, and the phone shows the SIM card lock inside the machine. Is this being deceived by profiteers?

2
F
Pillar
1 year ago
B
bert82First activity
asked in Android

Will a new phone work with old sim card?

Hello all, I am getting a brand-new Moto Edge 2022 model phone. I brought it unlocked from Amazon as it was on sale for $350 and was wondering and hoping it would work with my current phone sim card. I currently have an LG V30 phone with a T-Mobile sim card and since this phone is going on four years, I wanted to get me a new phone, but T-Mobile did not have any that I found appealing. I am hoping I could simply just take out the sim card and put it in the Moto Edge phone and that is all that I would have to do to get it to work. Thanks. 

3
F
Pillar
1 year ago
M
Md4First activity
asked in Android

update glitch

After t-mobile update on my android today, the screen on everything I view glitches/ refreshes constantly. I restarted the phone and tried updating apps I was using. That didn't work.

2
F
Pillar
1 year ago
M
mohamed elrefaeFirst activity
asked in Device unlock

iPhone 13 Pro Max, locked

My friend bought an iPhone 13 Pro Max, locked from America, and locked to a T-Mobile check. I want an urgent solution.    

2
F
Pillar
1 year ago
S
Sammy111First activity
asked in Apple

Use of T-Mobile Hot Spot to run 2 Nest Cameras

Hello T-Mobile Happy Raving Fans! Would you help us please?We run a very small 501 (c)(3) organization in Florida.We need to reduce expenses and would like to end Comcast services to our small office.We have, for security purposes, two Nest Cameras at the office.Will T-Mobile Hot Spot be sufficient and adequate to keep those two cameras 24 hours a day running smoothly with no issues?We would sincerely appreciate your support by helping us on this topic. Thank you so much,Sam 

0
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1 year ago
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lgrotheFirst activity
asked in Other Devices

Can I cancel my 5G MiFi M2000 hotspot account?

I added a line to my account in roughly 7/22 to support a Zoom meeting we were having in a facility without WIFI. This worked fine until roughly 1/22 when it failed miserably. We were having bad weather that week but found, after that week, it never worked sufficiently to be useful again.We updated the firmware, checked for best signal strength (we always had at least 3  bars) and all other options and finally sought out another solution.I now have a 5G MiFi M2000 that I’d like to return to T-mobile as it’s useless to me.I can find no way  to do this on the website. I still have ~$200 to pay off this device.If I go to a t-mobile store (inconvenient for me), what can I expect? Presuming, at the least, I will be “stuck” with the 5G MiFi M2000, is there a market for these? Where can I get rid of it (e.g. eBay?, other options?)Thanks in advance for your help...

1
gramps28
Pillar
1 year ago
R
ralphmetal72First activity
asked in Android

oneplus 9 pro android 13

Why is tmobile skipping the oneplus 9/9 pro the 8 and 8t are receiving a13 but it seems like they are skipping the 9

1
F
Pillar
1 year ago
G
gelliottFirst activity
asked in Apple

Iphone not receiving calls when connected to Tmoblile 5g home wifi

One of my Iphones will not receive calls when connected to our Tmobile 5 home internet.  If I turn wifi off on the phone it works just fine.  My other Iphone does not seem to have that problem.  We are using brand new Iphone 14’s.

0
G
1 year ago
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nancyp513First activity
asked in Android

screen scratches

I have a few scratches on my screen. Someone said clear nail polish on it. Is that safe?

2
syaoran
Pillar
1 year ago
R
RyanBFirst activity
asked in Android

how to text on JetBlue?

How are you sending/ receiving text on Jetblue using android? I know that SMS won't work but I couldn't get google messaging or Whatsapp to send/receive. The wifi was connected and internet worked great. I had Wifi calling on but had no ability to text. 

0
R
1 year ago
F
FanAaronLearner
asked in Device unlock

Can I get help?

My grandmother bought an Apple 11 mobile phone on T-mobile mobile in May 2020. At the end of last year, she was sick, old, and her memory was not very good. The mobile phone had not been used for a long time. Some time ago, I plugged in the card and found that it could not be activated. Why? I heard that it needs to be unlocked to activate, right? I called the customer service and said that I needed a mobile phone number account to unlock it, right? Why can someone unlock it by only providing an IMEI number? 352897110834325 Can I unlock this?

18
gramps28
Pillar
1 year ago
S
surely a unique usernameFirst activity
asked in Android

Rooting T-Mobile Samsung a14 5G?

These phones come absolutely full of garbage software I want off them. I didn’t ask for facebook and when I found out there was Microsoft stuff there - blech. I can’t remove a lot of garbage, unfortunately, because I don’t have actual access to control my own phone that I bought and paid for (why, Samsung, why must you be so Apple-like). Some googling shows that to remove that stuff I need root access (I know what this means, I’m a linux user). To get root, I apparently need to unlock my bootloader. XDA Devs says I need to allow OEM unlocking - but this option has been totally removed by T-Mobile. No problem. Downgrading the OS by fooling the system clock is supposed to be possible - but, no, that was removed too. I talked to Samsung and they couldn’t help me, but said I should talk to my carrier, so here I am. How can I get OEM unlock working?

4
gramps28
Pillar
1 year ago
H
hannahwilson12300First activity
asked in SyncUP and IoT

T-Mobile 5G Hotspot

Has anyone experienced an issue with the T-Mobile 5G hotspot saying “wifi radio disabled” ? If so has any found a solution or have an answer on what to do. The device was swapped out and still having same issue. 

0
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1 year ago
R
r.8at1First activity
asked in Android

New software update for OnePlus 8 Android 13 Update

why should you d not provide us OxygenOs 13, for OnePlus 8 T-Mobile..?

4
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1 year ago
S
SammysFirst activity
asked in Other Devices

MyQ connection issue

For all those who are we’re having or are having connecting there my queue hub or garage door opener by chamberlain all you need to do is buy a cheap 2.4 G router that has ethernet input connected to the 5G gateway and it’ll work fine that’s what I did

2
H
1 year ago
cuibowen
cuibowenRookie
asked in Apple

I want to unlock my iPhone

I want to unlock my iPhoneMy iPhone's IMEI code is359272533050144I hope T-Mobile customer service can help me remove network restrictionsI sincerely thank T-Mobile from the bottom of my heart

6
F
Pillar
1 year ago
D
Dianne DFirst activity
asked in Android

trouble sending text

I have one apple phone number that my text messages won’t go through, other apple phones I have no problem. It spins for a bit then closes the messaging app. When I keep trying, it says, messages keeps stopping/ app info or close app I can receive messages from this phone or call the number, I just can’t send texts. I’ve restarted it numerous times, turned airplane mode on and off, cleared cache. Any ideas? I have the Samsung Galaxy J7 Star. ThanksDianne

3
F
Pillar
1 year ago
Y
yodarFirst activity
asked in Android

change greeting message

how do i change the greeting message on my samsung voicemail 

3
gramps28
Pillar
1 year ago
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