Devices

Apple, Android, SyncUP, and more!

3301 Discussions

D
Dr0xiumSpeaker
asked in Android

Pixel 6 Pro doesnt work on 5G UC

Anyone have any ideas? I can't call or text on 5G UC. It's shows signal and on network but nothing works. I had to disable 5G and reboot my phone to get it to work. The Pixel also has trouble moving from wifi calling to mobile and will say disconnected like this even though it shows mobile connectivity. Pixel 6 Pro. Purchased from and shipped by T-Mobile. On T-Mobile network. Northern Colorado.  

9
J
1 year ago
R
richards1052Learner
asked in Android

Pixel 6 pro

I'm frustrated. I read about great t mobile deals for the 6 pro on tech media sites. Within a day after publication, the deal isn't there. Hard for me to believe that this is bait and switch on the part of T mobile. Could it be?The reporters who wrote the media stories swore to me t mobile marketing/pr folk confirmed the deals. What happened to them? Did they ever exist?I called t mobile, showed them the article. They claim the deal didn't currently exist. Big help! Screenshots are of Tom's Guide article and t mobile pg to which article links  

1
J
1 year ago
R
RoadRunner43First activity
asked in Android

Lost my password to my phone

My One Plus 8, demanded that I create a password. I didn’t know it would be for the whole phone but only to my gmail password tracking. Any way. I’m locked out because I did not write down what I thought was a temp password. It locks the whole phone down. And T Mobile sezs nothing can be done but to wipe out two years of contacts and photos. And get a total wipe out factory restart.  Any other suggestions?  I hate that I’m so stupid to create this roadblock.

0
R
1 year ago
G
ganzoFirst activity
asked in Other Devices

what does it mean by the email saying "subscriber modified" and it gives am msisdn number?

i received an email from noreply@t-mobile.com that my T-mobile account has been updated. Subscriber has been modified for device #. The msisdn has been changed from # to #xxxxxxxxxx.What does this mean and is it legitimate?

0
G
1 year ago
MajorEvent
MajorEventRookie
posted in Android

LG releases fix for LG IMS crash

I received a text from T-mobile about a fix being released (by LG) for the LG IMS has stopped error. Read the instructions here: t-mo.co/LGIMS From your list of apps, tap the Settings gear. Either select System or choose the General tab. Choose Update Center > App Updates. Select Download for LG IMS Improved and wait for the update to complete. Press and hold the Power key, then choose to restart your device.I’m not seeing the update yet but it may be a propagation issue (IOW, it’ll show up soon).The instructions were a little confusing in 1 because it says from the list of apps. Basically open the settings app then System then Update Center then App Updates. This is where the LG app updates are found.

14
F
Pillar
1 year ago
S
spiffykyleFirst activity
asked in SyncUP and IoT

SyncUP kids watch won't accept incoming calls

Got the watch and set up the app and everything is working great. We added contacts and started testing it out. If a contact is designated as a "guardian" they can call the watch, but if a contact is designated as a "friend" then calling the watch gives an error message saying the number doesn't exist. Texting works just fine, and the watch can call out to any of the contacts, the only issue is with incoming calls from "friends". 

4
S
1 year ago
A
adlerdFirst activity
asked in Apple

sim lock

My brother bought a phone from a friend and gave it to me, but it is sim lock and I don't have any info on the friends T-Mobile account, so how would I go about to have this phone unlocked? I’m with metro fyi

1
F
Pillar
1 year ago
N
NeopheusFirst activity
asked in Apple

FamilyMode not working after device leaves Wi-Fi connection

Every time my son’s devices leaves the house and is no longer connected to the home Wi-Fi it stop reporting the location. We are using iOS. 

0
N
1 year ago
S
sundara2000First activity
asked in Android

Does Samsung Galaxy S21/ S22 sold by T-mobile have physical dual sim slots

Planning to buy S21 or S22 from T-Mobile. I want to know if these phones have physical dual sim slots as I have an India number too that requires support. Can someone help with this question?

2
tidbits
Pillar
1 year ago
syaoran
Pillar
syaoranPillar
posted in Android

OnePlus 8T Open Beta 1 Oxygen OS 12 (Non-T-Mobile Firmware)

For those of you who purchased the Global/NA device or have flashed using the MSM Tool from the T-Mobile firmware over to Global/NA or EU.  Open Beta 1 for Oxygen OS 12 is now available to download and install.  It is a beta, so do not install this if you rely on your apps to be 100% compatible, are using some legacy apps, or require your device to be as stable as possible.  You can find the link to the image and more information on the OnePlus Official Forum.https://forums.oneplus.com/threads/oxygenos-12-open-beta-1-for-the-oneplus-8t.1548475/

6
tidbits
Pillar
1 year ago
M
MATFirst activity
asked in Apple

Youtube & NetFlix don't work with T-Mobile data

Phone: iPhone12Youtube & NetFlix don't work with T-Mobile cellular data. Connected to WiFi and YouTube + NetFlix started working. Please help.

4
H
1 year ago
D
Danny O'ConnorFirst activity
asked in Android

transfer one app

How can I transfer just one apps data (that is not all apps) to my phone?

1
F
Pillar
1 year ago
M
mirasgharaliFirst activity
asked in Android

Safety Concerns with REVVL 5G

Dear Leadership of T Mobile & Sprint,I reached out to the Sprint/T-Mobile telephone customer services and local stores to bring up my safety concerns about the REVVL 5G that I received as T-Mobile moved to 5G. I have felt on a few occasions (about three times) that someone is eavesdropping on the phone. This has made me nervous and I thought I will get a serious engagement from T-Mobile, but instead I was brushed off - to the extent I had to states to one of your employees that I do not have mental health problems. This concerns of mine is genuine and I am worried that this may be a issues that others may be facing and will compromise or may have already compromised our personal information.As I was not able to get anyone from T-Mobile address my concerns, I was able to find this the only way to bring up this concern so that T-Mobile can look into it and ensure safety of customers.Looking forward to hear from T-Mobile soon.

1
F
Pillar
1 year ago
M
Mr.PidFirst activity
asked in Android

Credit card alerts

I used to get credit card notifications, but since I switched to T-mobile, I no longer receive them.  Do I need to change something on my phone?

0
M
1 year ago
D
drjbrickFirst activity
asked in Android

Browser opens on its own on my LG Q7+

Every time I swipe my screen to open it up, it goes directly to a Chrome browser with some odd website. Throughout the day, it just keeps opening tabs, whereby I will have to close 10 to 30 tabs at a time. How can I keep this browser from opening by itself?

0
D
1 year ago
J
JoeDebFirst activity
asked in Android

Can scammers make it look like my number is calling?

I received an incoming phone call that said the number was a verified number.  The gal asked me if someone had tried calling her?  I said no I’m sorry you must have the wrong number.  She said the call came in from this number and her phone identified it as a scam call.  The person said they were from Amazon and then hung up.  So that is why she called it back-my number.  I did not call her so my question is, can scammers use my number when making their calls??  If so, what can I do to stop it?

1
F
Pillar
1 year ago
J
jones.christopherFirst activity
asked in SyncUP and IoT

Kids SyncUp cradle replacement

I cannot find a Kids SyncUp cradle replacement after child stepped on and broke charging cradle.  Is there a replacement available for purchase?

1
K
1 year ago
C
charjeanneLearner
asked in Android

popup problem

Every half hour I get a popup message.  It says “T-Mobile keeps stopping”  and below that it has “App info”  and “Close app” first one takes me to the app page where I can do a “force stop”  (yes I tried that and it doesn’t stop the popup)  second option just closes the popup.  Then it comes back a few minutes later.  This is driving me nuts.Things I’ve tried: restarted phone, deleted and reinstalled the appI have a OnePlus Nord N200 5Gandroid version 11Model DE21184GB RAM, 64GB ROMused 64 GB storage and have 37.24GB leftAnyone know whats going on?Just noticed I’ve used 64GB in storage and I have 64 GB of ROM, could this be it even though I have 37GB left in storage?  Not tech savvy, which I’m sure is obvious!

32
M
1 year ago
1
1meandogFirst activity
asked in Android

Where is "lock message" feature gone?

On my old android phone, ver. 8, in messages I was able to lock a single message so that it would not be deleted. It appears on my new android, ver. 12 Samsung s22+, they have eliminated being able to lock single messages. They only offer archive and that does not secure the message from being deleted accidentally. I’ve searched the Play store and can’t find an app that has a lock feature, other than to lock a WHOLE app and that’s not what I want.  Anyone have a work around or an app suggestion?  ThanksA.

3
F
Pillar
1 year ago
A
ahaninilFirst activity
posted in Android

Problems after Android 12 update

My Samsung A32 5g (Tmobile version) has some problems after Android 12 update. When answering phones with phone or wired headset, I can not turn down the volume. It is too loud. If I am using bluetooth headset, it is ok. Wechat video call not working. Every time, the other end can not hear me clearly. Youtube will freeze after some period. Have to clear the cache.

0
A
1 year ago
C
chuck48Learner
asked in Android

LG G7 CHARGING PORT MOSITURE

11.8.18I AM HAVING A PROBLEM WITH MY LG G7.  KEEPS SHOWING THE MESSAGE CHARGING PORT BLOCKED MOISTURE/DEBRIS DECTECTED.  THERE IS NO MOISTURE OR DEBRIS IN THE PORT.  WHATS GOING ON?I HAVE READ THAT THE V30 IS ALSO HAVING THIS PROBLEM.THIS PHONE IS ONLY 5 MONTHS OLD

22
C
1 year ago
C
Confused SeniorFirst activity
asked in Android

LG G7 ThinQ wont receive phone calls....shows busy

I have an LG G7 ThinQ. I was out yesterday and my wife tried to call me in an emergency and my phone never received her call. It kept saying “busy”. This has happened a few times in the last week or so. I also am having issues where my inbound phone calls are just being sent to VM even though I am not on the phone. Anyone else having these issues. I went thru the phone and could not find any settings amiss. Tried calling it at home sitting in my living room and same thing happened.

0
C
1 year ago
W
WorriedFirst activity
asked in Apple

Remote Management on New iPhone Mini 12 from TMobile

Purchased a brand new iphone Mini 12 from TMobile a while back.  Was shipped directly from TMo fulfillment center.  Just realized it was installed with Remote Management (MDM/Mobile Device Management) from a third party (International Bank of Reconstruction and Development), smell fishy.  No idea who that is, and I purchased the phone as a personal phone, not for work, not for any organization.Scary to have spyware / remote management placed on a brand new phone. MDM is capable to remotely do many things including spying on the user.Apple could not do anything about it. Wondering how it got on my phone in the first place.  Can MDM be installed remotely without owner’s consent?Should check your phone to see if MDM is installed on your phone without your consent.  Only one who installed it can remove it.  Basically they own your phone if they can put that RM on your phone.SECURTY FLAW? 

0
W
1 year ago
M
mbowmansamsungFirst activity
asked in Android

Waraanty issues/Problems

Has anyone else had a serious problem getting phone replaced under warranty?  Ive been getting the run around and have even been told to call samsung direct instead. I have tries to do two warranty exchanges with Tmobile and both times they sent the wrong color phone.  Also they sent refurbished phones both times.This is a defective phone, not a accidental damage. I paid $1000 for a black Z flip, and they are trying to replace with pink.  They say they cant choose what color to replace with and it is a lottery chance.  This is a DEFECTIVE device and I want the same one.. soo frustrated!  The store I bought the phone from says they can no longer help me.  Where is the accountability and service?

1
R
1 year ago
H
holbrooklmFirst activity
asked in Apple

Identifying my iphone's ip address

Identifying iPhone IP address to give permission for that phone and that phone only to access a locked down software...software gives access only when accessed by specifically approved ip addresses.

1
R
1 year ago
22,165
Topics
86,969
Replies
1,271,566
Members

New badge winners

Show all badges
Terms & ConditionsCookie settings