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Devices

Apple, Android, SyncUP, and more!

3300 Discussions

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sbumgarnerFirst activity

asked in Other Devices

hjrockwoodFirst activity

asked in Android

Random Song

This song is not in my music library N’ Zieme Nun Putimme Sta’ Luca Rannone Feat: Tony Ruvio and it’s automatically playing all day everday on my s20 FE 5G. How can I find out where it’s coming from and stop it?

1 year ago

DsovaFirst activity

asked in SyncUP and IoT

service contract

My husbands phone - the t-mobile “free” phone - was run over by a golf cart and is not reparable. Will the service contract cover the loss? He has had it for about 9 months. It is an RVVL-V phone

1 year ago

chla07First activity

asked in Android

Pixel March 2022 update

When will we be getting the March update for the Pixel 6? I can’t believe they screwed up these updates so bad that my wifi never works. So I’m using up my data. Thanks Google!

1 year ago

royeldredgeFirst activity

asked in Apple

coverage on bahamas cruise

Will I have cell coverage on Disney Bahamas cruise

1 year ago

doremitchrFirst activity

asked in Android

"test" notification on my phone this morning?

Why did I have a “test” notification from T-Mobile on my phone this morning?

1 year ago

seldenFirst activity

asked in Android

strange home screen icon?

I recently received a T-Mobile Samsung Galaxy A32 5G phone. It’s running Android v11.There’s an icon at the top left of the home screen, next to the clock, which I don’t recognize. Searches of the manual and the Web haven’t helped. Does anyone know what it indicates?

1 year ago

SBrinkFirst activity

asked in Android

Random T-Mobile Diagnostics message of "test"

Random T-Mobile Diagnostics message of "test." Why would I receive this message and should I be concerned?

1 year ago

dpcole72Learner

asked in Android

Weird test message notification from app this AM

Hi! This AM I received two weird test messages from the TMobile app. The first read “test” for the subject then “test’ for the message. On an old device, I saw a second test message come in as well - same subject and text but also had a little blue folder with black up arrow inside it. Is this happening to anyone else?

1 year ago

RV_brianFirst activity

asked in Other Devices

Inseego M2000 connected but no devices see it

Hello all - I am really hoping someone here can help with some kind of a settings or way i can fix my hotspot so i dont have to go in to get a new one…I live and work full time in an rv, so i use several devices on several different carriers. So i use hotspots - a lot…. I have never had this issue though..My m2000 is connected and happy looking at the box. In the admin panel, everything looks totally normal. But none of my devices - mac, iphones, ipads, tvs….etc show it as an available to network. I tried tethering it directly to my laptop and that actually worked. Also it seems like it randomly powers itself off when it isnt connected to power.I am guessing its just dead and i am going to have to replace it - its only a year old, but RV life can be rough on equipment….Thanks in advance if anyone has any idea on things to try before i chuck it….Brian

1 year ago

sjwrFirst activity

asked in Apple

Apple/T-mobile trade in promotion

Has anyone had an issue getting the T-mobile bill credits for the trade-in promotion offered by T-Mobile though Apple’s website? I got the Apple trade-in credit but received no code or instructions on how to claim the T-mobile bill credits. T-Mobile customer service agents do not seem to be aware of the promotion, and I have had no response to my mail. Even now the promotion continues to be offered on Apple's site:"(i) Apple instant trade-in credit and (ii) an additional $200 back in bill credits on your T-Mobile/Sprint rate plan."

1 year ago

kintaroFirst activity

asked in Android

Samsung s20 FE support

Hello,I have a Samsung s20 Fe, I live in France and I’m about to expatriate in Seattle.I heard that phone can and can’t be support by providers and I was wondering if it was the case with T mobile.Thanks for your light :)

1 year ago

MadiganFirst activity

asked in Apple

Blocked website

https://www.goodwillpeo.org/I am unable to load this website from my phone or my IPad. The website will load if I take my phone off wifi and just use LTE. I use Safari on the IPad and Chrome on my phone. Error message “ Your access has been limited-by the site owner.”

1 year ago

dgeretyFirst activity

posted in Other Devices

T-Mobile 5G Gateway and Smart Plugs

Hi, all, I’ve just switched from Spectrum to T-Mobile and have installed their brand new 5G Gateway. So far, it’s terrific, with one exception. None of my Alexa Smart Plugs work since they operate on the 2.4gHz band and use the Tuya app. Is there a way to connect them to my T-Mobile wi-fi network? If not, are there any Smart Plugs around that will connect to Wi-Fi and the Gateway? I have a Linksys Velop AX4200 dual band router. Can I connect that to the T-M Gateway and disable the 5gHz band, leaving the 2.4 for the smart devices? Many thanks for your help. DG

1 year ago

eelliott999First activity

asked in Apple

Can't get verification code as I'm overseas

Help! T-Mobile has changed their website and now I can’t log in from web browser. After entering e-mail and password they send an e-mail with verification code. Then I have to put in my mobile phone number, then they send another code to that SIM card. But I am overseas, that card is back in USA as I never use out of the country. I have no way to log in since I can not get the code from my USA SIM card.How do I log in to top up my account so my phone number is not recycled???

1 year ago

dupdegroveFirst activity

asked in Android

Can't receive phone number verification codes

When I try to sell something on Facebook and the buyer sends me a code to verify my phone number, I don’t receive the code and the buyer gets an “invalid phone” message. Any ideas? Samsung Galaxy S21 Ultra

1 year ago

1jillmaley1First activity

asked in Apple

SIM card

I just purchased new 2 phones with 2 new SIM cards… how do I know which phone goes with which SIM card… or does it matter?

1 year ago

elidevi10First activity

asked in Apple

Youtube not playing on mobile data

Youtube does not play on mobile data; however, works perfectly fine on wi-fi. I already tried all options related to software on my phone (iphone XR) and nothing seems to help. I also reset all settings on phone. There is no web guard or family mode in our plan. I also already tried the steps in the troubleshooting for “internet and data issues” with no success.

11 months ago

potweetFirst activity

asked in Other Devices

Upgrade from prepaid T9

I am buying a T-mobile inseego M2000 and already have a prepaid Franklin T9 with T-mobile. Can I take the sim card from the T9 and install it in the M2000? Some have said I need a different sim for the inseego device? Can the sim be switched back to the T9 if I choose to do so? Thanks

1 year ago

AjarFirst activity

asked in Other Devices

device tradein

Does T-Mobile take devices that aren't from T-Mobile for trade-ins?

1 year ago

KadianFirst activity

asked in Android

random notification/ alarm sound

My phone randomly goes off with a notification sound and I can't figure what causing such sound out of nowhere every few hours, I even try to find solutions on YouTube but find nothing. I have to restart the phone all the time for it to stop.

5 months ago

Grandnanny72First activity

asked in Android

scam calls!!!!

i need some help to understand what the hell is going on. i and my older sister received prank scam call showing each others numbers even though we are not calling each other. my sister is 72 im 70 with a very ill spouse. do not need the stress. called tmobile they said will file grievance and contact fcc. forget it im sick of it. and then today march 3rd i get a call from the ocala police dept said they didnt call, then the homes county sheriffs office in bonifay florida!!!! What is being done to stop this crap, this behavior is going to give a senior a heart attack. so upsetting...anyadvice.?

1 year ago

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