Other Devices

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  • 509 Discussions
  • 1,594 Replies

509 Discussions

M
Murr63First activity
asked in Other Devices

Hunter Ceiling Fan

I have been unable to connect my Hunter ceiling fan using the Hunter SIMPLEconnect® app. It requires the 2.4 GHz connection to set up with Apple home. It previously worked fine over my spectrum Wi-Fi network. Any suggestions would be greatly appreciated. Thanks

0
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1 year ago
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Racer XFirst activity
asked in Other Devices

46 LTE cellspot won't connect

My old cellspot died and after playing around with customer service finally got them to send me a new one.   The new one refuses to connect and I assume it was not activated….keep rebooting etc and no luck.  Support chat isn’t showing up for me even though I used it the other day. HELP!

1
H
1 year ago
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SaintSpagsHelper Level 1
asked in Other Devices

Franklin T10 6040 Can't Connect To Steam (and other applications)

On my wifi hotspot I can connect to the Internet via a web browser just fine, but when it comes to applications like Steam and connecting to remote repos through Perforce I can’t connect to them. I believe this has something to do with the Ports that are open. I’ve been messing with setting, but I am unable to resolve this issue. Any help would be much appreciated.

2
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1 year ago
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rem99First activity
asked in Other Devices

Accessibility

Accidentally started Accessibility Talk Back mode. Can’t turn it off.How to disable?

2
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Pillar
1 year ago
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Stephaniecooperman84First activity
asked in Other Devices

reset testdrive web ui manager password

I have the test drive hotspot and I've forgotten the password to log into the webui manager page. How do I reset it? It doesn't tell you how in the start guide that came in the box with the hotspot device.

1
I
1 year ago
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DayDreamer901First activity
asked in Other Devices

lifeline

how do I add lifeline?

0
D
1 year ago
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KurtMFirst activity
asked in Other Devices

Netgear Nighthawk M5 (MR5200) Mobile Router never connects to fast.t-mobile.com

After setting my new Netgear Nighthawk M5 (MR5200) Mobile Router up with the fast.t-mobile.com APN, it never connects.  The status just continually says “Searching for network, please wait...”The associates at my local T-Mobile store were unable to get it to connect either.  This device shows as “fully compatible with T-Mobile’s network technology” and “device is not blocked from use on our network” when I use the T-Mobile IMEI checker.What am I missing here? Has anyone else gotten a M5 to connect to the T-Mobile APN?

3
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1 year ago
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ganzoFirst activity
asked in Other Devices

what does it mean by the email saying "subscriber modified" and it gives am msisdn number?

i received an email from noreply@t-mobile.com that my T-mobile account has been updated. Subscriber has been modified for device #. The msisdn has been changed from # to #xxxxxxxxxx.What does this mean and is it legitimate?

0
G
1 year ago
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Kansasboy2004First activity
asked in Other Devices

Timex Family connect senior issues with set up

Is there a way to do a factory reset on these?  I messed up during the set up phase of entering the phone number on the watch. Now below the QR code it is showing the incorrect number and not receiving the 8 digit code. I can for the life of me figure out how to do a full reset or even change the number i entered wrong. 

3
F
4 months ago
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BuzzwifeFirst activity
asked in Other Devices

Can i upgrade to an unlocked Google Pixel 4A bought from elsewhere?

I'd like to upgrade my phone to a refurbished Google Pixel 4A but can't tell if this is doable. I'm an existing T-Mobile customer and would like to keep my number. The automated chat is not helpful. Thanks in advance.

3
E
1 year ago
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SuhellerFirst activity
asked in Other Devices

broken family connect watch

Can the Family connect watch be repaired?

0
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1 year ago
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MozzyFirst activity
asked in Other Devices

Online gaming

So I’m trying to play some games online on my Xbox One but when I try to enter any type of “matchmaking” for any game, it disconnects me from the server. I have gone to my Xbox settings and tested the connection and it says all services are available. However, it shows my NAT Type is set to “strict” and it also says “UPnP unavailable” which I have found out that this is preventing online game play. My question is: how do I change my NAT Type to OPEN so I can play online? Xbox help center told me that maybe perhaps my gateway needs an update but I’m unsure how to go about doing that (if that’s the case) or even where I would look to check for one. Other things have no problem, like Netflix or my phone. These things are connected and run just fine. 

6
E
1 year ago
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vioricapFirst activity
posted in Other Devices

M5000 issue

I just want to give feedback on an issue I encountered using the M5000 Inseego hotspot. I tried to connect to the admin page to change the default settings. Well it does not allow you to connect. I called in customer service as well and they were not able to help me. BUT I did encounter others on Reddit discussing the issue. Apparently you can only log on to the admin page with 2.4 network band. So I had to change the bandwidth on the primary network to 2.4 and finally was able to connect. It would be great if you all fixed that issue so we can keep the bandwidth at the 5G and be able to connect with no issues to make changes. Please and Thank you! 

0
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1 year ago
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autryldFirst activity
posted in Other Devices

Is Pandora Ad-Free weekends still an offer?

The T-Mobile “Offers” webpage shows Pandora Ad-Free weekends as an offer and does not mention Tuesday until you click on it and get redirected. (05/11/2022) So does the webpage need to be cleaned up?https://www.t-mobile.com/offers?INTNAV=tNav%3ADeals%3AAll“We’re dialing up the volume for our customers for free.Listen to Pandora ad-free radio weekends, plus, get access to special entertainment from SiriusXM—just for being a customer.”

0
A
1 year ago
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Jackie burdenFirst activity
asked in Other Devices

hasn’t ported yet

I paid to get my phone on T-Mobile service and I’ve been waiting since yesterday and my phone number is not ported yet 

1
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1 year ago
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bchillFirst activity
asked in Other Devices

DIGITS 2.2.29 on MacOS Mojave: "Something went wrong" error

I’ve been using the newer DIGITS app (latest release, version 2.2.29) on MacOS Mojave. It is better than the original app and worked fine for a while until a few days ago when I started getting this error on the calls panel:“Something went wrong. Reloading in X secs ….” I’ve attached a screen capture.What is causing this suddenly now?Brian 

2
usernameSet
1 year ago
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MrsmorrissetteFirst activity
asked in Other Devices

line suspension

So, my account got suspended, I've got 2 lines and I am the primary account holder and the other person has absolutely no authority or permission to do anything with the lines/service. That being said, how in the f*k was the other person who has the 2nd line able to get his phone back on, without paying a dime, and my line is still suspended??

3
gramps28
Pillar
1 year ago
E
Ellis WyattFirst activity
asked in Other Devices

Connecting an older Ipad to the ARC KVD21 Gateway

While an older Kindle, a Dell LatitudeE6540, a Samsung SM-J7 and a newer Ipad will connect an older Ipad will not.  I was wondering if it could be the setting to use one password for both the 2.4GHz and the 5GHz that is creating an issue with the older Ipad?  Also it looks like once the Gateway is set to use one PW it may take a reset to get back to that screen.  I’ve got the Samsung on the “Manage your Wi-Fi networks” screen but have waited as one user suggested w/o any change.  Thank you.

6
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4 months ago
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thepcwiz101Learner
asked in Other Devices

Feature Request: Home Internet Gateway sms management

I get several sms messages from short codes on my arcadian gateway and i keep getting messages as if i signed up for sms alerts but i never did. My guess is the previous owner of the phone number assigned to me forgot or was unable to get rid of sms alerts from whatever website they used but i would love to be able to reply to texts on the gateway and opt out of them by going to 192.168.12.1 on my pc.

1
J
4 months ago
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JeremythejediFirst activity
asked in Other Devices

Nokia Router Firmware Version

Based on the help content. I should be able to identify what firmware version is currently on my Nokia router via the T-Mobile home internet app. Can someone decode it for me?  It currently shows “-“. Trying to determine if it’s 1.2104.00.0286  

2
J
2 years ago
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udidwhtRookie
asked in Other Devices

Printer connectivity

My Canon MX 410 would not connect via wifi. I tried both 2.4 and 5ghz band options. This is with the KDV21.

2
U
2 years ago
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Cindy s TextFirst activity
asked in Other Devices

Alcatel Go Flip 3 Text

• Is it possible to send a text message to “draft” on this phone?• If it is possible, then how do you retrieve them?Thank you! 🙏….. From a non-technical retired, “mostly tired”,Grandma trying to be “hip” w/my grandkids. 🤳🏻       

0
C
2 years ago
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minidonkeys2Rookie
asked in Other Devices

Does Go Flip 4 have voice recognition capability?

Does the Go Flip 4 have voice command for texting.  If yes, please guide me to set it up.  Thanks

0
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2 years ago
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WRussRookie
asked in Other Devices

Windows 10 SMS app

Does anyone know of a Windows 10 desktop app that works well getting and sending SMS messages.  Could not get it to work properly with Digits.  I’m looking for a free service, anyway. WRS 

3
M
1 year ago
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techhelp1First activity
asked in Other Devices

Roku not connecting to mifi

I have an Alcatel Linkzone 2 mifi on T-mobile.  In the last week all of my Roku devices (Roku2, Roku Express, and 2 Roku TV’s) have stopped connecting.  Before last week they were all working fine. My Rokus will connect to other home internet through other provider, my cell phone (Verizon) hotspot.  But here’s the thing, my laptop, pc, and all of our phones (iphone, moto, kyocera) will connect to the mifi just fine.  My speed with it is currently 17mps.The problem is the carrier says that since it works on my computer, phone, etc. that it’s Roku’s problem.  Roku says since it connects using other internet options it’s the internet’s problem.  I am stuck in a loop here.  I want to be able to use the mifi and cancel my other more expensive internet but can’t do that if I can’t use it for this purpose.I have changed the connection settings to channel 11, max 20mhz, 802.11/b/g/nFactory reset both Roku and mifi, checked for updates (current t-moble mifi version is:MW43TM25)Any ideas? 

3
J
1 year ago
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