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Streaming

T-Mobile partners with tons of streaming services. We love to hear how it is going.

141 Discussions
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jm612bFirst activity
asked in Streaming on Us
Do I need a 2nd line for free Netflix?

I just called customer care and was told I needed to have a 2nd phone line in order to be eligible for the free Netflix. Is this accurate?

1
N
6 months ago
T
tk10101First activity
asked in Streaming on Us
Go5G Plus Up Hulu

I have  Go5G Plus Up -  will I get Hulu? what will it cost?

1
F
Pillar
8 months ago
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JeanetteBFirst activity
asked in Streaming on Us
Netflix

When I added my sister to my account, we were supposed to get Netflix for 2. Now that Netflix doesn’t allow password sharing, not sure if she can set up her own account or not

1
T
1 year ago
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KcstephFirst activity
asked in Streaming on Us
netflix on us

I just signed up for Neflix on us and my Bill went from 206$ to 222$. Will this change? 

1
gramps28
Pillar
1 year ago
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Willtrouble2000First activity
asked in Streaming on Us
Change Netflix account for benefit

How do I change the Netflix account included under my benefits?  Do I need to cancel the benefit then re-subscribe?

1
gramps28
Pillar
10 months ago
S
sylsmith52Novice
asked in Annual Streaming Offers
t mobil and mlb

Does the Magenta 55 plus qualify for t mobil mlb at no charge?

1
gramps28
Pillar
7 months ago
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OilbhoyFirst activity
asked in Streaming on Us
Enroll with Hulu first or start new with T-mobile?

Should I enroll with Hulu first install on TV, then transfer? Or just sign up with T-mobile? I’m concerned about maybe having to cast to my TV to watch it if I sign up directly with T-mobile. 

1
N
8 months ago
R
RickWantsToKnowFirst activity
asked in Annual Streaming Offers
Hulu free

Anyone know how long we have to take advantage of the Hulu free offer? I currently have Hulu for $1 a month for another 8 months and don’t want to give it up.

1
F
Pillar
8 months ago
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HunnydiptFirst activity
asked in Streaming on Us
View Apple TV on my android TV

Got my Apple TV activated via my android phone. When attempting to sign in on my android TV it requests me to scan the code etc. I merely would like to view the videos and such. How though??

1
tidbits
Pillar
1 year ago
M
MfmorFirst activity
asked in Streaming on Us
Which Tmobile plans offer Netflix?

I saw some T-Mobile plans come with Netflix free. But which plans offer the Netflix? I could not find a list of all plans Netflix is provided. 

1
B
11 months ago
C
cjvilasFirst activity
posted in Streaming on Us
netflix

So what is Netflix going to do about all of the dissatisfied customers that can no longer cast contect?

1
tidbits
Pillar
7 months ago
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BellaridFirst activity
asked in Streaming on Us
Netflix Suspended after changing payment method

I recently downgraded my Netflix from Premium to Standard and Netflix said I had to inform TMobile.  At the very same time, I was notified I could no longer use a credit card as my payment method. So I changed my payment method with TMobile and also informed them that I was changing to Standard Netflix.  Now my Netflix account suspended telling me I need to give THEM a new payment method. When I call Netflix, they tell me I pay through TMobile so I need to call THEM about this problem. I was on the phone with a very friendly customer service rep for 30 minutes and she said she fixed it.  I turned on Netflix last night and it still told me my account was on hold.  Today there is a 60 minute wait for customer service and no way to email.  What do I do? 

1
gramps28
Pillar
1 year ago
D
Devadeb 69First activity
posted in Streaming on Us
Netflix

I do not want to pay $8.99 for one tv. I get get the service on their website for $6.99 to play on every  TV in my house.

1
R
7 months ago
I
ImatFirst activity
asked in Streaming on Us
netflix

I had signed up with netflix and t-mobile netflix on us. I continued to get billed from netflix and never saw a “credit” on my phone bill. I cancelled netflix and went through tmobile as instructed. Today the support team said to reactivate my netflix account and watch for my billing cycle for tmobile. My account has alwasy stated “enrolled”. How do they know I re signed up to netflix?  

1
F
Pillar
8 months ago
A
AtticDustFirst activity
asked in Streaming on Us
Apple TV + Streaming

Apple TV+ streaming is active on my T-Mobile account. When I go to stream Apple TV+ on my smart TV the T-mobile service has not been activated. Apple TV+ subscription is asking for payment and there is nothing about T-Mobile paying the subscription. Anyone know a solution?

1
A
1 year ago
D
donnamatte64First activity
posted in Streaming on Us
Hulu Access

I just joined T-Mobile.  Free Hulu access for one year was part of the plan, however, I cannot get it set up.  Spent an hour on the phone with a T-Mobile tech resource who also couldn’t get it to work - blaming it on Hulu.  That was several days ago and I’ve heard nothing from them even though they said they’d get back to me.  Meanwhile, my one year access is slowly ticking down.  Anyone else having issues?

1
Y
8 months ago
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dgwFirst activity
asked in Streaming on Us
setting up Netflix Basic

Hi, thanks in advance.  I just switched us to a two line Go 55 account which qualifies us for free Netflix Basic.  I have Netflix “activated” in our T-Mobile account.  I have an existing Netflix account which I haven’t used in a year.  Neflix recognizes me, but it asks me to sign up for one of their paid accounts and doesn’t have an option to choose T-Mobile Basic at login.  Do I have to pick a paid plan and add my credit card?  If so, will I be able to switch that afterwards to the T-Mobile Basic account.  I’ve been on the T-Mobile support site and can’t find this specific information. 

1
gramps28
Pillar
1 year ago
K
Kay1787First activity
asked in Streaming on Us
apple tv

I have been waiting for a month for my apple tv activation code, it just keeps saying we are processing. But on T-Mobile it says my account is active 

1
H
1 year ago
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Norm KeytFirst activity
asked in Streaming on Us
Netflix on Roku

How do I use my TMoble Netflix account on my Roku?  Netflix does not recognize the login attempt when I use my TMobile log in. 

1
F
9 months ago
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patricia moerlesFirst activity
asked in Annual Streaming Offers
netflix question

I already had Netflix Premium when I came to T-Mobile.  How would I change over to the T-Mobile offer for the Premium Netflix?  If I change over would I loose all the settings I already have in the account?

1
gramps28
Pillar
11 months ago
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GeorgetoonFirst activity
asked in Streaming on Us
Amazon Firestick is Choppy. Not streaming smoothly

Perhaps I originally posted this in the wrong group.  so, I’m posting once more in here in the Streaming discussion.All my devices work well with the T-Mobile home Internet.However, my Amazon Firestick, running Amazon Prime Video, is choppy.  Audio and video do not sync up. Streaming starts and stops.  Other services appear to work well through the Firestick (Netflix, YouTube, etc.).  Although, there is sometimes a delay in moving through menus Streaming Amazon Prime Video on my laptop is not a problem at all.  Streaming on tablets is not a problem at all.  Amazon Prime Video only seems to have a problem when streaming through my Amazon Firestick.

1
F
1 year ago
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HerMajestyFirst activity
asked in Streaming on Us
I activated the Apple TV on us offer but I already paid for a year

I bought an annual subscription for Apple TV in March 2023.  i moved my cell phone service to TMobile in August 2023 and activated the free three months.  It looks like it worked and TMobile found my Apple TV account but how do I get the credit for three months ?  Or will my subscription be extended for 3 months ? Thanks. 

1
H
1 year ago
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GodcallsmehisFirst activity
asked in Streaming on Us
MTV

How can I stream MTV with T-Mobile internet carrier? The next season of the Challenge starts soon and streaming is my only way to watch it

1
C
11 months ago
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Vandy331First activity
asked in Streaming on Us
MLB.TV

When will MLB.TV be available to redeem for 2024?

1
gramps28
Pillar
7 months ago
R
Rick0301First activity
asked in Streaming on Us
Netflix

I spent about 45 minutes today on the phone with a very nice lady, Nelsa, from TMobile regarding my current problem.  Netflix will no longer let me watch ANYTHING!  She tried to  help me troubleshoot but it did not work.  She then referred me to NETFLIX.  Netflix stated that my TV model would not accept the new changes the plan has and i would have to PAY in order to view NETFLIX!  If T-mobile is offering this to its customers, they need to know NETFLIX has a scam going on.  They want us to pay now that Tmobile is changing things.  This is very frustating.  What can i do?  HELP 

1
tidbits
Pillar
7 months ago
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