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am321Speaker

asked in Android

issues with my Google pixel 6 Pro preorder?

Thanks in advance for taking the time to read this long post and to give me some help and advice. So I preordered a Google Pixel 6 Pro from T-Mobile's website, but I seem to be having a lot of issues with my order. What should I do? Because I have a feeling that I'm not going to receive my phone. That somewhere down the line you were just going to get canceled or they're going to claim that I never made an order. 1st off when I tried to make the purchase on T-Mobile's website as soon as preorders became available, there was some type of technical issue that was confirmed by customer care who confirmed that with the IT department. Then about 3-4 hours later the website was working again and I was able to purchase the device.So after I completed the transaction I never received any confirmation email and any of my DocuSign emails that I should've received after placing the order. Which I was able to confirm on T-Mobile's website and through the app that I had an order processing. The ord

7 months ago

magenta8617201Speaker

published in Android

OnePlus 7 pro updates

It appears OnePlus has had update version 9.5.10 out for several weeks now and T-Mobile has yet to send update out to their customers. The last two updates from T-Mobile have been only security updates for Android. OnePlus has released software updates to improve the camera and screen gestures and touches, but TMobile hasn't. If my phone was unlocked I could download the updates online. TMobile has to step up and refrain from not updating new phones.

99963

2 years ago

mrdohLearner

asked in Android

New Samsung S9, Feb. 1 Android security update???

Okay, this is April 7. My phone says that I'm on the Feb. 1 Android security update. These security updates are important to users, when can we expect the next "monthly" Android security update now that we're 2 months behind?Should I have gotten the Google Pixel 2 phone instead of this one? I'm starting to feel that way. According to the research that I did before buying this phone, I was under the impression that Samsung had said that they would deliver an Android security update every month. So is it Samsung or T-Mobile that's the hold-up here?What can I expect? Quarterly is just not good enough, if it even turns out to be quarterly.Is there a manual method for this, like an image that I can sideload to get the latest security updates? If I unlock my T-Mobile S9 the first opportunity that I get, will that help me be able to install an image that I can get on the internet? Or am I just hosed when it comes to all those Android security exploits that I see are getting fixed every month?

3 years ago

thetechmonkeyFirst activity

asked in Android

christina0077First activity

published in Android

Split group text messages after new update (note8)

Hello,I recently updated my note8 and now my previous group text messages are split. This is only happening with one person's response in the group. That message would come back to my phone as a whole new group text. How do I fix this? Thanks.

176146

2 years ago

GriffithMagentaFirst activity

asked in Android

Unlocked s21 Ultra showing as "Unknown Device" and not supporting 5G or Extended Range LTE on My Mobile account

I just bought an unlocked S21 Ultra directly from Samsung. It works great, including the tmobile voicemail app and RCS through the Google messages app. It says I’m connected to 5G on the phone, and I get 150+mbps download from home on speedtest.netThe problem is that the tmobile account website shows this:The problems with this is:Most important: I have free phone repair insurance through my Uber Visa Signature credit card. In the past, when I filed a claim, they required a screenshot of the account to show that I have the device I’m filing a claim for on the tmobile account that I pay monthly through my credit card. I would have issues proving that I have an S21 Ultra on my tmobile account if it says “unknown device:” I’m worried I’m not getting the best speeds or roaming experience if I were to take a road trip in a rural setting. 150mbps+ from home is good enough in the major city that I live in, and I’m sure it’ll be better if I get closer to the tmobile cell phone tower which

5 months ago

mrrogers327First activity

asked in Android

Subject headers for MMS messages

Currently on my Galaxy s7, all MMS messages by default display <Subject: NoSubject>. Is there a way to disable the display so that MMS messages look like regular text messages?Community-2008

8 months ago

askomskyFirst activity

asked in Android

All text messages delivering as SMS

A few weeks ago I started to get complaints that my text messages were either going through multiple times or a simple two sentence text is being broken up into two or three texts and being sent out of order. It's becoming maddening for anyone who receives a text from me.

2 years ago

tileLearner

published in Android

OnePlus 7T Pro 5G McLaren cannot hold a GPS signal

I have submitted this same issue with OnePlus.I am on my second OnePlus 7T Pro 5G purchased directly from T-Mobile and the phone is not able to hold a GPS signal while getting directions in ANY mapping app (eg. Google Maps, Waze, etc.)What happens is that you enter a destination in the mapping app and start the directions. A use case used a bazillion times by a bazillion users. On your route for no rhyme or reason at no specific interval, the mapping app will lose its connection to GPS and the arrow where you are on the map will freeze at your last known location. While you continue on your way, at some point the mapping app will reconnect to GPS and find you and you will "fast forward" to your current position on the map. This happens multiple times during your travels at varying intervals.I have captured this with a screen recording using an app called GPS Test simultaneously with Google Maps. The link is below. The time stamps of note are:Three examples in one video. 1st one sta

106044

1 year ago

am321Speaker

asked in Android

Google Pixel 6?

Does anybody know if you'll be carrying the Google Pixel 6 and Pro? The reason I ask is because there's a launch event on the 19th of October and then supposedly preorders is going to start on the 19th of October as well. I know that T-Mobile entered into a new Google partnership again which almost 99.9% guarantees that T-Mobile is going to get the new phones in the future. Also I just recently came across a blog post on T-Mobile's official website about how they're going to support future Pixel phones other Google devices as well as make Google Messages the default messaging app. So I can only assume that it's going to come to T-Mobile, but I don't want to jump the gun and make that assumption and get let down if it's not coming to T-Mobile. So I would just like to know in advance if the Pixel 6 is going to come to T-Mobile, so I can get prepared to preorder it on the 19th. Also I'm very well aware that I can get an unlocked version from Google directly and then use it with T-Mobile's

8 months ago

galaxyowner7First activity

published in Android

Fixed Galaxy S7 APN issue

I bought a Samsung Galaxy S7 Active through AT&T and switched over to T-mobile. I unlocked my phone and everything worked for about a month. All of a sudden my phone stopped connecting to internet off Wi-Fi. My phone still made calls and sent and received texts, but the data wouldn't work. I made sure my data was turned on and tried restarting my phone, and even did a factory reset. Still didn't fix the issue. I called T-Mobile for help and they reset my APN info back to their default, but it still didn't work. They ended the call by basically sorry we can't help, sometimes phones from other carriers default back to the original carrier and there's nothing we can do to fix it. THIS IS COMPLETELY WRONG. Here is the solution.1. Go to Settings>Connections>Mobile Networks>Access Point Names2. Click on each name and in the top right corn click the 3 dot menu icon and click Delete APN. Delete ALL of them.3. Restart your phone.4. Repeat step 1 and go back to Access Point Names.5.

329842

2 years ago

mrsjhmaroney2017First activity

asked in Android

Galaxy S9- Read Confirmation notice since last update

I did the new update last night on my Galaxy S9 now when I open my texts it sends a pop up asking if I want to "turn on read confirmation" I DO NOT WANT TO! I have it off in settings. How can I stop this message?

2 years ago

hollowchrisFirst activity

asked in Android

OnePlus 6T next update

Unlocked variant already received an update: stability and fingerprint improvement. Just wondering if we'll ever get it ?

3 years ago

acehLearner

asked in Android

LG V20 Text

I have one contact that will not give the option to send a SCHEDULED TEXT. As a matter of fact this one contact also does not give the option to ADD SUBJECT. All other contacts give the option to schedule text and add subject. I have deleted the contact and rebooted the phone at leas 3 times but it still does not show the option to schedule text and add subject. Any help would be greatly appreciated.

7 months ago

d89rojasFirst activity

posted in Android

Delay in sending picture text messages

I am having a huge delay in sending a picture via text message. At times it takes twenty minutes at others it takes ten minutes, and that is if it sends at all. Regular texts go through right away. The pictures i send are ones i take, or screenshots so they aren't very big. This very annoying, does anybody know what I can do to fix this? It's only in sending, I receive pictures from other people with no problem.

2 months ago

loud-kinSpeaker

asked in Android

LG G7 9.0 PIE UPDATE

Why is it taking so long with 9.0 update for the LG G7? 10 Q system update is already being talk about and they saying it could even come out in March and I'm still on 8.0.lol not even 8.1 lol that is sad.. And I know y'all don't even know.. Which is sad. If y'all do know I apologize if y'all don't it's sad.. Is there a date Gor the 9.0 system update for lg g7

2 years ago

tekFirst activity

published in Android

REVVL Plus

Anybody have a REVVL Plus? Surprised to not see any discussions about it. I purchased one the day after launch and the phone is amazing. I highly recommend it. Anybody else get one?

94339

7 months ago

coavlanche70Learner

asked in Android

OnePlus 7 Pro, Android 11, and speaker

After the OTA update to Android 11 for my OnePlus 7 Pro when I get a phone call, it is always on speaker, even though the speaker is not turned on. Turning speaker on and back off has no effect. Has anyone else seen this behavior? Looked through all of the settings and can't find anything that might be turned on or off to fix this.

1 year ago

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