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Gateways and devices

Talk about how-to, settings options, and devices that are compatible with T-Mobile Internet

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d000dFirst activity

asked in Gateways and devices

How do I connect my router to the T-Mobile LTE Wi-Fi Gateway?

My old setup consisted of a cable modem connected to a router. I would like to continue using my router (and mesh router system that I plan to upgrade to in the very near future). How do I connect a router to the T-Mobile LTE Wi-Fi Gateway? Is it possible?I’ve tried turning of Wi-Fi in the gateway and have connected one of the ethernet ports on the back of the gateway to the WAN port on my router, but I cannot connect to the internet. Are there settings that need to be changed? Or, is it just not possible?

2 years ago

Ivan CFirst activity

asked in Gateways and devices

Turn off WiFi on T-Mobile Home Gateway

Is it possible to turn off WiFi on the T-Mobile Home Gateway, I would like to hook my wifi router and avoid having both WiFi active

2 months ago

dadownFirst activity

asked in Gateways and devices

Mesh Wi-Fi 6 System

On the new grey 5G home internet box, when you connect to its web page (typically http://192.168.12.1/), on the Overview screen, under the Devices panel, one of the items listed is “Mesh Wi-Fi 6 System”, just above “Wireless” and “Ethenet”. This implies a third way of networking devices (it currently says 0 connected). I have a Deco Wi-Fi 6 mesh router and was wondering if they could be interconnected by something other than an ethnet cable. Is this something that is currently implemented or is it just a planned feature for a future expansion?On their product page (https://www.t-mobile.com/isp/gateway) where it lists device features, it also says “Mesh expandable Yes”, but I haven’t found any details about this in the documentation.

7 months ago

DannyphantomRookie

asked in Gateways and devices

nok 5g21 Home Wifi Upnp

Has anyone had any luck enabling it or finding a way to enable it? I just got it today and my Xbox is saying it’s not successful and I can’t find anyway to enable UPnP on this router.

4 months ago

Lovely BrookFirst activity

asked in Gateways and devices

How to handle lack of WPS button on new Home Internet Router

Hi, I got the new Home Internet Cylinder router. Pretty simple setup but the speeds are good and the price is right. I have a few devices I have always used WPS to connect. Some extenders and some indoor cameras. Can’t figure out how to do it now. I do not see a WPS button.Am I missing something? The interface is so simple but maybe it will get better with time.Thanks

13 days ago

OrionosFirst activity

posted in Gateways and devices

How to Connect to a Consumer VPN on T-Mobile Home Internet (5G Nokia Gateway)

I am NOT paid or endorsed by any VPN company or anyone else to make this post. This is simply what works for me and my particular VPN client. I am using the Nokia 5G grey tube router, and I’ve seen a few posts complaining that they can’t use a VPN with it. Also special thanks to the T-Mobile rep who advised me on some of this when I got the service.If you’re using PIA (and this may apply to your VPN as well), click the 3 dots, go to your settings, and do the following under the Connection tab:Make sure your protocol is OpenVPN Change your connection type to TCP Change your configuration method to StaticAfter this, close the settings, and reconnect to your VPN. If using other software, make sure to save your settings if it does not automatically do so. It may take 1-5 minutes for your IP to change to your VPN. After this, google “what is my ip” and make sure it matches with your VPN. In my case, it took about 2 minutes for my IP to completely change over, even after my VPN client connec

1 month ago

RevivalofthesoulFirst activity

asked in Gateways and devices

IP Location issue

So apparently I cannot connect to sites that need to verify your location because my new tmobile internet service shows me as being located in a State that is different from my actual location.Been on hold for 50 mins to speak to someone, not sure if I will get anyone tonight and this is not looking good for customer service support that you don’t have a different number specifically for tech issues like this.

11 days ago

agempRookie

asked in Gateways and devices

Wi-Fi extenders for the T-Mobile gateway

Is there Wi-Fi extenders with a Gigabit port that are compatible with the T-Mobile gateway. I do not want to use a mesh network or a separate router. Only looking to extend the T-Mobile gateways Dual-Band Wi-Fi.

2 months ago

VivalatipsyyFirst activity

asked in Gateways and devices

ethernet cable with home internet

How exactly do you use this ethernrt cable with the Home Internt?? Does it help with the strength of he signal? Do you plug it in a regular phone jack plug in the wall? Help!! I want to make sure I'm utilizing this equipment to best of its abilities.

1 year ago

mountainmanRookie

asked in Gateways and devices

How to access Expert settings on Home Internet

I just got a 5g home internet router and so far the signal and speeds are good at my home. I already have a wireless router (Amplifi) that covers my house much better than the t mobile device so I’d like to use that, which means I need to put the t mobile router in bridge mode/DMZ and turn off the wireless radios. T mobile’s web user interface guide (https://www.t-mobile.com/support/devices/web-user-interface-t-mobile-lte-wi-fi-gateway#app8) states that many features of the router can be accessed via the Expert menu (ie DMZ, etc). I can’t access any such Expert menu on my router. Help!

1 month ago

NanaNiseFirst activity

asked in Gateways and devices

2.4g devices not connecting to T-Mobile Home Network

Recently I set-up a T-Mobile 5G Home Internet and am discovering that not all my devices can connect. My Shark IQ Robot vacuum is one device that will not connect to 5G, it says it can only connect to 2.4G. Does anyone have an idea how I can get this to work?

1 day ago

KWofOspreyCoveRookie

posted in Gateways and devices

Copatiible Wifi Extender with the TMobile 5G Internet Gateway?

I am looking for recommendations on the best Wi-Fi extender for the 5G home Gateway. I have both a TP Link RE 220 and a Netgear EX3700. They both fail to connect due to MAC address issues… even though they work fine with my current modem/router. I am looking to move away from my Xfinity service but need a Wi-Fi extender in my garage to connect some of my outdoor enabled devices. Thanks!

8 days ago

Ret60spFirst activity

asked in Gateways and devices

Using the TMobile ISP Box sim in a Netgear LB1120

I have the unlimited TMobile ISP internet modem, and it works ok, but it has limitations that I can solve by using a different modem. The TMobile ISP box does NOT have a bridge mode and it does NOT have external ports for external antennas. For those of us in rural areas this means we get maybe 1 bar of service. The NO bridge mode means I either intend to let the TMobile modem be a router as well as a modem, and I don’t like this idea for several reasons: 1) The firewall sucks. 2) no masquerade 3) No detail configurable firewall with subnets, 4) No embedded GPS for location & 5) the 2.4 & 5 Mhz Wifi is not powerful enough to reach the far corners of the home and those emitters interfere with the cellular signal at 1 bar, making upload speeds suck for a Plex server. So I prefer my Mikrotik router, and my Mikrotik AP’s stanmding alone on the network - which means I need the TMobile ISP modem to be in bridge mode, (but they don’t have a bridge mode) or I’ll encounter a double

1 year ago

TigerBazookaFirst activity

asked in Gateways and devices

Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping

Multiple times on most days, at no particular time of day, internet access stops working. Devices can still connect to the WiFi network, but there is no internet access on WiFi or wired until the device gets turned off and back on. In rare cases it might work itself out within a matter of hours, for example if I am not home to reboot it. It has been like this the entire time I’ve had it, and it causes parts of my security system not to work, as well as stops my crypto mining that my PC does when I’m not using it, therefore actively costing me money when I’m not home to babysit the gateway (eg, at work).I really, really want to stick with T-Mo but I’ll have to sign up with the local cable monopoly if uptime is this bad.

2 months ago

w9fyi78750First activity

asked in Gateways and devices

jojemorFirst activity

asked in Gateways and devices

hulu +live does not work in t-mobile internet

My Hulu+live works with my cox internet but when I connect to my t-mobile home internet modem it will not work. Says I have moved and they can not provide service due to streaming rights.

1 month ago

jetsetterlouRookie

asked in Gateways and devices

Eero WiFi Mesh System

I just received the new Tmobile 5g Gateway and I understand its a router as well. How does one go about disabling the router capabilities and allow de Eero Mesh System to act as the main router? I tried contacting the Tmobile Wifi Customer Care with the Eero support team and it was a long 2 hour conversation with no resolution? We asked if we could speak to the TMobile Network Engineers and they said it was not possible? Has anyone experienced this issue and can help out? Who can I contact to get this resolved?What is the best way to setup with an Eero Mesh System? Help

7 months ago

David BugbeeFirst activity

asked in Gateways and devices

Home Internet Gaming Problem

I recently started test driving T-Mobile home internet at my house, and it's worked great for everything except games, where I'm having a weird issue with some of them. When I try to play Apex Legends on PC, the game will connect and play really smooth for anywhere from 1-3 minutes, and then all communication will be lost, which will take 20 seconds for the game to kick me out to the main menu. If I go back into the game from the main menu, it'll work fine untill the 1-3 minutes elapses. During all of this my PC never loses connection, and this issue occurs over wifi and ethernet. This issue probably does not lie with the game as this issue does not occur with other ISPs, and it did not coincide with an update. A similar issue is happening with Splatoon 3 on the Nintendo Switch, where the game will play superb for 30 seconds to 2 minutes before dropping the connection. Is this a known issue with the service or gateway, is there anyway I can debug my connection, and does anyone know an

27 days ago

ds94taFirst activity

asked in Gateways and devices

Wifi extenders

Can someone help me out. Can anyone refer me to what kind of wifi extender I should be looking for. Sorry. Not very computer literate much less wifi. I was looking at the eero mesh wifi router on Amazon, but before I spend that much money on something I want to make sure it would work with TMobiles wifi. Cannot find any info about this eero mesh. Any help or suggestions for other systems is greatly appreciated.

6 months ago

da.downLearner

asked in Gateways and devices

Is anyone else having problems with a changing IP address?

I’ve had the Home Internet service for 3 months now and I’m generally happy with it, but one thing is rather annoying. The external IP address that gets assigned to my gateway keeps changing. This has two side effects. Web sites for CCs, banks, etc remember the IP address that you last used to connect and if it changes, they will require additional verification. The other problem is with streaming TV services. The local broadcasts that I’m allowed to watch will depend on where they think that I’m located. My estimated location usually depends on my IP address and in the last month this has changed 4 times! My IP address location has changed from Kansas to Oklahoma, to Texas and today it thinks I’m on Ohio!

1 month ago

Gail S.First activity

asked in Gateways and devices

Canon printer will not connect to T-Mobile 5G Gateway home internet

I have the Arcadyan KVD21 Gateway and a Canon PIXMA TR4520 printer. I have tried multiple methods to connect the printer to the T-Mobile wifi network and am still unsuccessful. Currently, I am attempting setup using the Canon Wi-Fi Connection Assistant. In Network Settings, the T-Mobile network encryption type shows up as Do Not Use. Is there a way to change the encryption type on the network? Would that enable the printer to access the T-Mobile wifi? Any and all suggestion welcome. I have tried T-Mobile tech support, but they cannot help, saying it's a printer issue.

1 month ago

jlegatoFirst activity

asked in Gateways and devices

internet security key

to connect my WIFI to my t mobile internet, it says for me to enter my network security key what and where do i get the key?

6 months ago

JaviairFirst activity

asked in Gateways and devices

Tmobile 5g home internet + Xbox Series X not compatible

Thanks to T-Mobile’s Test Drive, I can try out the home internet for 15days. I’m getting good speeds and so far so good… I was really happy with the service until………It’s not compatible with my Xbox Series X. Apps like YouTube, Twitch, Hulu all work. But if I want to play games online, that’s where it doesnt work. I get disconnected from the games respective servers. Doing a test on the network I get UPnP unavailable. I can retest until the UPnP is available but as soon as I start playing a game online, it disconnects. I see that I can attempt to connect a wireless router but I cannot control any settings on the App or if I log into router via a web browser. The only thing I can do is change names and passwords, but nothing else. Can a wireless router be connected to the gateway? If so, which brands will work best?There are other posts about this issue but no answer. I hope there is a solution or else the home internet goes back to T-Mobile and they will lose out on $50/month.

1 month ago

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