Devices

Apple, Android, SyncUP, and more!

4117 Discussions

T
TipahRookie
asked in Device unlock

Network Unlock my iphone 11

Please my iPhone 11 has been Sim locked on T-Mobile please unlock it for me IMEI - 353969102313912

4
tidbits
Pillar
18 days ago
F
Flgeammie52First activity
asked in Apple

blocked numbers

Why doesn’t the block numbers block unknown numbers?

1
syaoran
Pillar
18 days ago
M
mtn456Rookie
asked in Android

voice mail

My spouse recently passed and I am trying to retrieve voice mails.  The messages were not saved and I did not listen to them because I wasn’t ready.  I contacted T-Mobile and I was shown how to listen to messages on computer but the messages were not there.  Does anyone know how to retrieve messages that were not listened to and not saved.  T-Mobile deleted them.  They are from February and earlier . Thank you

6
M
17 days ago
M
Michael wrightFirst activity
asked in Apple

number

I would like to Chang my phone number  

1
syaoran
Pillar
19 days ago
T
TjoliverFirst activity
asked in Apple

STOLEN PHONE

I reported phone stolen 24 hours ago . FIled claim said accepted and phone is on the way . I paid the $275 fee to replace phone . Now im seeing I was suppose to get an email for tracking . Still have not recieved email >? NEED this phone . how do I get ahold of someone to find out when I will get phone when I dont have a phone to call out on ? 

0
T
19 days ago
A
aonehunnitt62First activity
asked in Android

ALERTS TO MY EMAIL ABOUT A ACCOUNT I HAVE NO IDEA ABOUT

I've been getting payment due emails from T-Mobile it has an account number and I have no T-Mobile phone. Anyway I can find out what the number is or anymore info? I want to know who's using my info and if it's someone I know.

1
gramps28
Pillar
19 days ago
P
Preston68First activity
asked in Android

trying to get my acct.# and transfer pin from verizon

Transferring from Verizon to t mobile want acct. # and transfer pin from Verizon and they sent me to t mobile website

0
P
19 days ago
S
ShelbyeverittFirst activity
asked in Android

bill

I got a new line my phone that l did not order Shelby everitt

1
gramps28
Pillar
20 days ago
B
BartNouhFirst activity
asked in Android

Exceptional service from Mike Wayne at T-Mobile's Hamburg TPK store in Wayne!

Exceptional service from Mike Wayne at T-Mobile's Hamburg TPK store in Wayne! I had a lost phone issue, and Mike went above and beyond to help me. His professionalism made the experience stress-free. Highly recommend Mike for any mobile needs

0
B
21 days ago
S
ShariinthenorthwestFirst activity
asked in Apple

Apple Tv

We already have an Apple TV (outside of TMobile) account but with our new plan we can get Apple TV free (or at least a portion of the bill off). Does anyone know how to link the TMobile apple tv to an existing account?

1
gramps28
Pillar
21 days ago
B
belubbsFirst activity
asked in Apple

How can you get Web based texts on your DIGITS Line?

I am not able to receive any web generated text messages on my DIGITS line any long. I used to be able to. A few versions back it suddenly stopped. This and Tmobile is my business up. How can this be fixed? I can’t find any settings for this. HELP!!!

1
tidbits
Pillar
22 days ago
S
serayahwrightNovice
asked in Apple

Minor phone plan

I am 17 years of age, I have a job and my own car, I want to get a new phone, can I get on my own phone plan and line?

1
gramps28
Pillar
22 days ago
M
MeowtaLearner
asked in SyncUP and IoT

2nd SyncUp tracker does not send virtual boundary notifications.

I recently added an additional SyncUp Tracker to my account. The 2nd SyncUp Tracker will not provide any notifications when the device enters or exists a virtual boundary. All the notification settings are on and the virtual boundary parameters are set. The problem was not alleviated after deleting the SyncUp Tracker application and reinstalling. I returned the new SyncUp Tracker and ordered another but the replacement also fails to provide virtual boundary notifications. My first SyncUp Tracker works fine except for a rapidly depleting battery.

0
M
22 days ago
M
Mgarcia13First activity
posted in Android

worst rep ever

I have been having problem with my bill every month.  I spoke to a representative named Walter and he is by far the worst rep I have ever spoken to. He basically told me that he is the T mobile specialist he knows more and I didn't and he went on talking and belittling me and it got to the point where I had to hang up because my anxiety started up. He isn't the first rep to be rude. Quite frankly I am tired of dealing with this and I'm about to change phone carrier. So T mobile do your customers a favor and retrain your rude reps. 

0
M
22 days ago
I
IshyHNovice
asked in Apple

Gifting an Apple Watch with monthly installment

I bought an Apple Watch through installment plans in order to gift it to a family member for their birthday, and I was wondering if the person receiving it is able to pair it with their own phone number since it gave me an additional line with already a phone number there. And if it won’t lock if they end up changing SIMs card or something since I’m still paying it off. I’m able to pay off the watch next two months but wondering if there’s a way I can still make the monthly payment on my account and not transfer over to theirs.

1
tidbits
Pillar
23 days ago
T
terabyte950Rookie
asked in Android

Help! Device Manager is auto-iinstalling apps from ads

This is happening on the S24 Some games from google play have ads that auto download applications.  I traced it back toT-Mobile's Device Manager allowing malicious ads to auto install applications. That's right, just watching the ad downloads an app. T-mobile has made it impossible to disable this app. I am fearful of this massive security hole. I am scared of malicious apps being downloaded.I have seen other complaints over the last few months What can I do fix this major security hole?

11
T
19 days ago
M
mark11First activity
asked in Apple

bill

When i pay off my device will my monthly bill go down..

1
gramps28
Pillar
23 days ago
J
JadencFirst activity
posted in Other Devices

how do i cancel wearables

How do i cancel wearables that i’m being charged for and don’t use? 

0
J
23 days ago
M
MichiFirst activity
asked in Android

accidentally deleted my visual voicemail data

I accidentally deleted my visual voicemail data. Is it possible to get the visual voicemails back? I'm assuming not but it's really important 

0
M
23 days ago
S
Sritz06First activity
asked in Apple

Contract

When does my curretn contract expire 

1
gramps28
Pillar
23 days ago
G
GaryRunBikeFirst activity
asked in Android

Spam Shield Premium

I tried this for a few days - I continued receiving all the calls that it was setup to block. I’ve put my phone on “Do Not Disturb” so that all non-Contact calls go straight to Voicemail. 

0
G
23 days ago
T
true916blueFirst activity
asked in SyncUP and IoT

Syncup Drive app signed out and unable to login

The app all the sudden logged me out 2 hours ago after I was normally using it this morning. Every time I put in my correct credentials, It keeps telling me invalid credentials and I made sure everything was right. I tried resetting my password, but it keeps telling me it has difficulty to reach servers. App Cache and app data has been erased on my phone and deleting the app didn't work.What gives?

7
P
16 days ago
B
BUBBLEHEADFirst activity
asked in Apple

Discount for 55 years of age

I was checking to see if there are discounts for 55 and older members?

1
syaoran
Pillar
23 days ago
T
TashaG28First activity
asked in SyncUP and IoT

SyncUp Password Reset

Hello,  Unable to reset my password. Getting error saying “we have encountered a server error.”

0
T
24 days ago
E
ewelchenFirst activity
posted in Android

lock out

How do I get back into my phone and I locked myself out I can't remember my password

0
E
24 days ago
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